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ResMed jobs

ResMed
12Nov
Manufacturing Engineer (Npi) - Poc
ResMed   via Glassdoor

The Operations team partners closely with ResMed’s five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve    Read more

efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers

Let’s talk about the team and you

We are currently seeking applications for a Manufacturing Engineer (NPI) - POC to join our Operations Team, this position will initially be based in Loyang and relocate to Tuas new site in 2020. This role will contribute to our vision and to make our products better, more comfortable and more appealing for our patients around the world.

Job responsibilities:

• Represent manufacturing for respective product focus team on new design project cross functionally, actively provide constructive technical feedback and recommendations to ensure robust, manufacturable product. Engage external supplier as appropriate. Understand project risk, develop contingencies, track milestones and deliver project outcomes on time.

• Implement manufacturing processes, equipment, facilities and documents to meet current and future production volume and delivery requirements.

• Introduce & maintain production procedures.

• Provide training on new equipment, processes & procedures as required.

• Complete process validation activities & documentation.

• Identify & implement GMP, Six-Sigma LEAN improvement actions.

• Assess and implement new processes, equipment and technologies for longer-term manufacturing requirement

• Promote a safe working environment by following OH&S guidelines as well as implementing & closing out actions for the continual improvement of work place safety.

Job requirements:

• Knowledge of manufacturing processes & equipment automation for high volume production of discrete products

• Experience in Design for Assembly and PFMEA

• Process validation skills.

• Excellent communication and documentation skills, including technical reports.

• Working with competing priorities of the continues improvement of manufacturing processes and the achievement of early new product launch, within a strict regulated Quality System environment

Minimum

• Mechanical aptitude with Tertiary qualifications in engineering or related discipline

• Along with 2 years relevant in process development, NPI and manufacturing

Preferred

• Experience in final product assembly manufacturing.

• Experience in bringing new designs into production.

• Experience in line design, process balancing and layout

• Experience with process validation within a regulated Quality System environment.

• Experience with Assembly Fixture Design

#LI-LC2

Skills
ResMed
08Nov
Test Engineer
ResMed   via Glassdoor

Location: Loyang/Tuas

Let's talk about the role:

We are seeking applications for Test Engineer to join our Operations Team, this position will be based in Loyang Crescent and relocate to Tuas new site in 2020. You are part of the Test Engineering group in ResMed and play an important role for the design, implementation, deployment and maintenance of Test Systems used to test and calibrate ResMed product. You will be    Read more

reporting to Manager, Manufacturing Engineering, based in Singapore.

Let's talk about responsibilities:

Develop, Improve, Maintain production test systems

To provide front line support for manufacturing test systems and/or software, as required

To write documentation, such as validation protocols and reports, in compliance with the ResMed quality system

To write production test procedures and train assembly and test operator personnel to those procedures

To acquire and transfer new product knowledge and information from the design group into production

Identify & implement GMP, Six-Sigma LEAN improvement actions

Work closely with Product Focused Teams (PFTs)

Acquire data and interpret through statistical analyses; partner with internal cross-functional teams to review data and provide recommendations on business process improvement opportunities.

Let’s talk qualifications and experience:

To really get us excited, you will have mechanical or electrical aptitude with Tertiary qualifications in engineering or related discipline, with at least 5 years’ experience with pneumatic, electronic testings, volume manufacturing, and bringing new designs into production, process validation within a highly regulated environment.

C# .NET programming experience would be an advantage

Experience with the development of manufacturing test systems

Analogue and digital electronic circuit design & analysis

Extensive knowledge of manufacturing processes and equipment

Exposure on design and assembly of production machines

Experience in Data Analytics: technical understanding of XML, data models and database design. Capable of writing SQL queries, and experience with one or more analytics tools such as Tableau, Cognos Analytics or Power BI.

Excellent communication and documentation skills, including technical reporting

#LI-LC2

Skills
ResMed
08Nov
Medical Writer
ResMed   via Glassdoor

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two,    Read more

research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Let's talk about Responsibilities:

Produce new and revise existing Clinical Evaluation Reports in compliance with major regional regulations and guidance documents (e.g. Europe, Australia, China)Produce new and revise existing clinical documents as required by regulations, such as benefit-risk analyses, Postmarket Surveillance and Postmarket Clinical Follow Up reports, Periodic Safety Update Reports.Author or review other Medical Affairs documents as required, such as white papers, literature reviews, etc.Strong interpersonal skills with the proven ability to build strong and effective working relationships with internal and external stakeholdersMeet all required project and document deadlines.

Let’s talk Qualifications and Experience:

Medical writing qualification.Experience in medical writing for medical device, pharmaceutical, or similar health science company.Bachelor’s degree in Health Sciences, Science, Engineering or Medical discipline.Previous experience completing Clinical Evaluation Reports for European or Australian product approval.Experience in Medical Device product development environment.

Medical Writer

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Let's talk about Responsibilities:

Produce new and revise existing Clinical Evaluation Reports in compliance with major regional regulations and guidance documents (e.g. Europe, Australia, China)

Produce new and revise existing clinical documents as required by regulations, such as benefit-risk analyses, Postmarket Surveillance and Postmarket Clinical Follow Up reports, Periodic Safety Update Reports.

Author or review other Medical Affairs documents as required, such as white papers, literature reviews, etc.

Strong interpersonal skills with the proven ability to build strong and effective working relationships with internal and external stakeholders

Meet all required project and document deadlines.

Let’s talk Qualifications and Experience:

Medical writing qualification.

Experience in medical writing for medical device, pharmaceutical, or similar health science company.

Bachelor’s degree in Health Sciences, Science, Engineering or Medical discipline.

Previous experience completing Clinical Evaluation Reports for European or Australian product approval.

Experience in Medical Device product development environment.

</p>

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-RG1

Skills
ResMed
08Nov
Senior Manager Product Upstream Marketing
ResMed   via Glassdoor

The Respiratory Care team is transforming the way in which Chronic Obstructive Pulmonary Disease (COPD) care is managed and delivered though our non-invasive ventilation and portable oxygen solutions. This means we identifying the pain points for patients, providers and payers and developing deeper insights into the unmet needs of COPD patients. We see a future in which resources and technology are less focused on the diagnosis and treatment    Read more

of the disease and more oriented to prevention of COPD exacerbations and the slowing of disease progression.

Let's talk about Responsibilities:

Participate in portfolio, product, and go-to-market strategy development.Review and support team members’ development, identifying training and providing opportunities to broaden experience and career growth.Develop, gather and drive customer and patient insights using primary and secondary research as appropriate.Develop and maintain a prioritized list of customer and market requirements for product line(s).Define customer and patient requirements to support specific product developmentProvide marketing leadership and support for the product development teams.Manage current business management including forecasting and reporting for assigned product line(s).Provide technical expertise and training to other departments in support of product development as well as ongoing product line(s) sales and support.Via support from the Product Manager, deliver core technical marketing communications required for successful new product introduction into all regionsConduct marketing analysis as required to develop product definitionsConduct market research and identifies and tracks market trends in company's industry.Develop competitive analysis materials comparing product with its key competitors.Drive key initiatives for marketing in-regions, ranging from short-term tactical to longer term more strategic to meet ResMed’s commercial targets, as well as supporting Marketing Comms in region.Ensure the implementation of management systems within their area of responsibility (including health & safety, quality & environmental). And monitor the performance of direct reports against the management system requirements.

Let’s talk Qualifications and Experience:

Degree qualification in a Marketing, Scientific, an Engineering or Business discipline.3+ years’ experience in strategic marketing, commercialisation, new product launches and / or product managementAny relevant experience with medical/healthcare professional marketing, in any of the following industries: medical devices; hospital/hospice care; respiratory care, breathing-related pharmaceutical segments, either corporate, marketing client or marketing agency side.Any experience in digital marketing (including email, social media, search and/or CRM).Proven experience in New Product Launches.Management experience developing direct reports.Experience in global product management and/or global markets.Experience in business-to-business and consumer/direct-to-patient marketing.

Senior Manager Product Upstream Marketing

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.

The Respiratory Care team is transforming the way in which Chronic Obstructive Pulmonary Disease (COPD) care is managed and delivered though our non-invasive ventilation and portable oxygen solutions. This means we identifying the pain points for patients, providers and payers and developing deeper insights into the unmet needs of COPD patients. We see a future in which resources and technology are less focused on the diagnosis and treatment of the disease and more oriented to prevention of COPD exacerbations and the slowing of disease progression.

Let's talk about Responsibilities:

Participate in portfolio, product, and go-to-market strategy development.

Review and support team members’ development, identifying training and providing opportunities to broaden experience and career growth.

Develop, gather and drive customer and patient insights using primary and secondary research as appropriate.

Develop and maintain a prioritized list of customer and market requirements for product line(s).

Define customer and patient requirements to support specific product development

Provide marketing leadership and support for the product development teams.

Manage current business management including forecasting and reporting for assigned product line(s).

Provide technical expertise and training to other departments in support of product development as well as ongoing product line(s) sales and support.

Via support from the Product Manager, deliver core technical marketing communications required for successful new product introduction into all regions

Conduct marketing analysis as required to develop product definitions

Conduct market research and identifies and tracks market trends in company's industry.

Develop competitive analysis materials comparing product with its key competitors.

Drive key initiatives for marketing in-regions, ranging from short-term tactical to longer term more strategic to meet ResMed’s commercial targets, as well as supporting Marketing Comms in region.

Ensure the implementation of management systems within their area of responsibility (including health & safety, quality & environmental). And monitor the performance of direct reports against the management system requirements.

Let’s talk Qualifications and Experience:

Degree qualification in a Marketing, Scientific, an Engineering or Business discipline.

3+ years’ experience in strategic marketing, commercialisation, new product launches and / or product management

Any relevant experience with medical/healthcare professional marketing, in any of the following industries: medical devices; hospital/hospice care; respiratory care, breathing-related pharmaceutical segments, either corporate, marketing client or marketing agency side.

Any experience in digital marketing (including email, social media, search and/or CRM).

Proven experience in New Product Launches.

Management experience developing direct reports.

Experience in global product management and/or global markets.

Experience in business-to-business and consumer/direct-to-patient marketing.

</p>

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#L1-CC1

Skills
ResMed
08Nov
Product Solutions Marketing Specialist (12-Month Contract)
ResMed   via Glassdoor

The Sleep team is helping to fuel ResMed’s growth by focusing on solutions (products + software + services) to improve the quality of life for patients with sleep-disordered breathing and help providers improve efficiencies and reduce their costs. We are pioneers in providing a better experience for patients on therapy, and helping them achieve and maintain adherence with innovative masks and sleep devices with cloud connectivity. With nearly    Read more

a billion people estimated to be suffering from obstructive sleep apnea, this is an opportunity to make a difference and change people’s lives whether in Marketing, Sales, or product development.

Let’s talk about the team and you:

We are currently seeking applications from Product Solutions Marketing Specialist – Sleep (12-month Contract) to join our progressive and passionate team based in Singapore. Reporting directly into our Upstream Product Manager based in Singapore,

You will be part of Upstream Product Marketing – Sleep team. To lead the marketing input associated with the development and sustaining activities of assigned products in the area of ResMed’s Sleep Devices portfolio; oversee the global commercial performance of assigned products to achieve global business plan targets; build strong working relationships with Downstream Product Managers, Product Development and Operational teams on a world-wide basis.

Let's talk about Responsibilities:

Build working relationships with upstream and downstream marketing personnel to understand their market drivers, business models, opportunities and needs in their marketsManage mature products within assigned portfolio throughout their lifecycle, including post-market support, product improvements, regulatory compliance, cost down initiatives and obsolescenceFacilitate the communication of global competitive activities and products to the product development project teams and the regionsAssist the solicitation and analysis of input from relevant sources and drive the preparation of requirements for the assigned projects Participate as a key contributor to XFTs to ensure defined requirements are met and / or refinedBe proactive and pre-emptive with required product development projects to address and resolve issues in a timely manner pending input from the regions and affected departmentsPartner with Downstream Product Managers to plan and help coordinate the introduction of new products or features into global markets, including formulation of marketing communications plan, launch production volume ramp plans and product training materialsSustain / manage the product lifecycle of assigned products through product management activities to ensure continual supply and appropriate product obsolescence plansAssesses market competition by comparing the ResMed product to competitors' products.Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.

Let’s talk Qualifications and Experience:

To get us really excited, you will be degree qualified in Electrical Engineering or related Engineering, Marketing disciplines with at least 1 to 3 years’ working experience.

Successful applicant must be willing to a 12-month contract, the contract position is available for immediate starter and with the possibility of conversion to permanent employment.

Ideally you should have a good mix of experience in Research/Product development, Electrical technical, product marketing and/or business development functions with a strong track record of cross functional stakeholder management or highly regulated industries.

Additional success factors:

Excellent communication and presentation skills

Preferably with some experience in new product introduction process, improving and introduce new procedures.

Good to have knowledge in ISO Standards and understanding of total quality and best practices in medical device industry

Self-starter, with the ability to work with minimal supervision and with a sense of urgency.

Good analytical ability and excellent relationship management skills

Accountable and manage competing priorities in demanding environment

Product Solutions Marketing Specialist (12-month Contract)

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.

The Sleep team is helping to fuel ResMed’s growth by focusing on solutions (products + software + services) to improve the quality of life for patients with sleep-disordered breathing and help providers improve efficiencies and reduce their costs. We are pioneers in providing a better experience for patients on therapy, and helping them achieve and maintain adherence with innovative masks and sleep devices with cloud connectivity. With nearly a billion people estimated to be suffering from obstructive sleep apnea, this is an opportunity to make a difference and change people’s lives whether in Marketing, Sales, or product development.

Let’s talk about the team and you:

We are currently seeking applications from

Product Solutions Marketing Specialist – Sleep (12-month Contract)

to join our progressive and passionate team based in Singapore. Reporting directly into our Upstream Product Manager based in Singapore,

You will be part of Upstream Product Marketing – Sleep team. To lead the marketing input associated with the development and sustaining activities of assigned products in the area of ResMed’s Sleep Devices portfolio; oversee the global commercial performance of assigned products to achieve global business plan targets; build strong working relationships with Downstream Product Managers, Product Development and Operational teams on a world-wide basis.

Let's talk about Responsibilities:

Build working relationships with upstream and downstream marketing personnel to understand their market drivers, business models, opportunities and needs in their markets

Manage mature products within assigned portfolio throughout their lifecycle, including post-market support, product improvements, regulatory compliance, cost down initiatives and obsolescence

Facilitate the communication of global competitive activities and products to the product development project teams and the regions

Assist the solicitation and analysis of input from relevant sources and drive the preparation of requirements for the assigned projects

Participate as a key contributor to XFTs to ensure defined requirements are met and / or refined

Be proactive and pre-emptive with required product development projects to address and resolve issues in a timely manner pending input from the regions and affected departments

Partner with Downstream Product Managers to plan and help coordinate the introduction of new products or features into global markets, including formulation of marketing communications plan, launch production volume ramp plans and product training materials

Sustain / manage the product lifecycle of assigned products through product management activities to ensure continual supply and appropriate product obsolescence plans

Assesses market competition by comparing the ResMed product to competitors' products.

Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.

Let’s talk Qualifications and Experience:

To get us really excited, you will be degree qualified in Electrical Engineering or related Engineering, Marketing disciplines with at least 1 to 3 years’ working experience.

Successful applicant must be willing to a 12-month contract, the contract position is available for immediate starter and with the possibility of conversion to permanent employment.

Ideally you should have a good mix of experience in Research/Product development, Electrical technical, product marketing and/or business development functions with a strong track record of cross functional stakeholder management or highly regulated industries.

Additional success factors:

Excellent communication and presentation skills

Preferably with some experience in new product introduction process, improving and introduce new procedures.

Good to have knowledge in ISO Standards and understanding of total quality and best practices in medical device industry

Self-starter, with the ability to work with minimal supervision and with a sense of urgency.

Good analytical ability and excellent relationship management skills

Accountable and manage competing priorities in demanding environment

</p>

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-LC2

Skills
ResMed
06Nov
Head Of Facilities Management
ResMed   via Glassdoor

Our Operations team partners closely with ResMed’s five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve    Read more

efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers.

Let's Talk About Responsibilities

We are seeking applications for a Head of Facilities Management to join our Operations Team. Reporting to Vice President, Manufacturing, this position will initially be based in Loyang and relocate to the brand new Tuas site in 2020.

You will build and lead a dynamic FM team to deliver efficient, effective and compliant building management and facility services. You will oversee all preventative and corrective maintenance aspects, new and existing construction projects, soft services delivery and workplace management. You will manage opex and capex budgets, develop and formulate policies and procedures, influence technical and strategic roadmaps and be accountable for facilities safety and business excellence culture.

You are required to collaborate with cross-functional teams and deliver excellent customer service to ensure the needs and expectations of internal customers are met in a timely and cost effective manner.

Responsibilities:

Hiring, coaching, performance management and development of a dynamic and responsive FM team.

To ensure the new Tuas building is ready for operations when turned over to the FM Team, you will prepare, tender and execute all relevant service and maintenance contracts, then administer service contracts to ensure high performance and standards from vendors.

Participate in building handover and lead defects management.

Establish a preventative and corrective maintenance program for all M & E, safety and security technology, audio visual systems and building structures & facades etc. Conduct and document regular facilities inspections.

Establish services to support or deliver staff amenities, mail, reception, out-sourced catering and events services, pest control, cleaning, security, waste, company bus and shuttle transportation service.

Lead the local implementation and effective use of an IWMS software for maintenance work order, space and services management.

Monitor the use of electricity, gas and water and implement plans to reduce the rate of consumption of these utilities.

Allocate and manage facility space for maximum efficiency, coordinate intra-office moves and space allocation.

Lead the facilities team in the development, implementation and continual improvement of the team’s emergency and business continuity/crisis management response.

In conjunction with safety leadership, set up WSH committee and Emergency Response teams (e.g. first-aiders). Act as Fire Safety Manager if qualified.

Lead the site security set-up and oversee daily guarding operations (24/7) including but not limited to CCTV, access control systems, master key systems, radio communications and visitor management and contractor induction systems

Provide advice and technical help to enable staff to interact with and work effectively within the buildings by being proactive and pre-emptive in addressing and resolving issues in a timely manner.

Setting up venues and equipment for events within the facilities; liaising with organisers, Security and other stakeholders as necessary.

Provide an on-call service and be available to provide after-hours instruction, advice or presence as required during any service interruption or emergencies.

Perform other duties, responsibilities and special projects as assigned and as skills and experience permit.

Let’s talk Qualifications and Experience:

</p>

To really get us excited, you will have degree qualifications in a facilities management, mechanical/electrical engineering or building/construction management discipline with at least 8 years’ experience in facility management and 3 years’ direct people leadership experience. Additional success factors:

Resilient, open, collaborative and innovative ‘growth’ mindset.

Working knowledge of electrical and mechanical systems, including manufacturing automation

Sound knowledge of health, safety and environmental regulations

Highly experienced in personnel management, staffing, and scheduling for a 24/7 environment.

Good knowledge of industry standards, building codes and safety standards

Strong trouble shooting and analytical skills.

Exposure to Lean, 5S, Six Sigma/GMP practices. working knowledge of principles and practices of project management

Working knowledge of procurement and contracts

High level written communication and document creation skills

Ability to manage projects and maintain relationships remotely

Advanced influential and negotiation skills

Experience in a regulated industry; medical devices preferred.

Head of Facilities Management

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.

Our Operations team partners closely with ResMed’s five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers.

Let's Talk About Responsibilities

We are seeking applications for a

Head of Facilities Management

to join our Operations Team. Reporting to Vice President, Manufacturing, this position will initially be based in Loyang and relocate to the brand new Tuas site in 2020.

You will build and lead a dynamic FM team to deliver efficient, effective and compliant building management and facility services. You will oversee all preventative and corrective maintenance aspects, new and existing construction projects, soft services delivery and workplace management. You will manage opex and capex budgets, develop and formulate policies and procedures, influence technical and strategic roadmaps and be accountable for facilities safety and business excellence culture.

You are required to collaborate with cross-functional teams and deliver excellent customer service to ensure the needs and expectations of internal customers are met in a timely and cost effective manner.

Responsibilities:

Hiring, coaching, performance management and development of a dynamic and responsive FM team.

To ensure the new Tuas building is ready for operations when turned over to the FM Team, you will prepare, tender and execute all relevant service and maintenance contracts, then administer service contracts to ensure high performance and standards from vendors.

Participate in building handover and lead defects management.

Establish a preventative and corrective maintenance program for all M & E, safety and security technology, audio visual systems and building structures & facades etc. Conduct and document regular facilities inspections.

Establish services to support or deliver staff amenities, mail, reception, out-sourced catering and events services, pest control, cleaning, security, waste, company bus and shuttle transportation service.

Lead the local implementation and effective use of an IWMS software for maintenance work order, space and services management.

Monitor the use of electricity, gas and water and implement plans to reduce the rate of consumption of these utilities.

Allocate and manage facility space for maximum efficiency, coordinate intra-office moves and space allocation.

Lead the facilities team in the development, implementation and continual improvement of the team’s emergency and business continuity/crisis management response.

In conjunction with safety leadership, set up WSH committee and Emergency Response teams (e.g. first-aiders). Act as Fire Safety Manager if qualified.

Lead the site security set-up and oversee daily guarding operations (24/7) including but not limited to CCTV, access control systems, master key systems, radio communications and visitor management and contractor induction systems

Provide advice and technical help to enable staff to interact with and work effectively within the buildings by being proactive and pre-emptive in addressing and resolving issues in a timely manner.

Setting up venues and equipment for events within the facilities; liaising with organisers, Security and other stakeholders as necessary.

Provide an on-call service and be available to provide after-hours instruction, advice or presence as required during any service interruption or emergencies.

Perform other duties, responsibilities and special projects as assigned and as skills and experience permit.

Let’s talk Qualifications and Experience:

</p>

To really get us excited, you will have degree qualifications in a facilities management, mechanical/electrical engineering or building/construction management discipline with at least 8 years’ experience in facility management and 3 years’ direct people leadership experience. Additional success factors:

Resilient, open, collaborative and innovative ‘growth’ mindset.

Working knowledge of electrical and mechanical systems, including manufacturing automation

Sound knowledge of health, safety and environmental regulations

Highly experienced in personnel management, staffing, and scheduling for a 24/7 environment.

Good knowledge of industry standards, building codes and safety standards

Strong trouble shooting and analytical skills.

Exposure to Lean, 5S, Six Sigma/GMP practices. working knowledge of principles and practices of project management

Working knowledge of procurement and contracts

High level written communication and document creation skills

Ability to manage projects and maintain relationships remotely

Advanced influential and negotiation skills

Experience in a regulated industry; medical devices preferred.

</p>

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-LC2

Skills
ResMed
04Nov
Technician
ResMed   via Glassdoor

The Sleep team is helping to fuel ResMed’s growth by focusing on solutions (products + software + services) to improve the quality of life for patients with sleep-disordered breathing and help providers improve efficiencies and reduce their costs. We are pioneers in providing a better experience for patients on therapy, and helping them achieve and maintain adherence with innovative masks and sleep devices with cloud connectivity. With nearly    Read more

a billion people estimated to be suffering from obstructive sleep apnea, this is an opportunity to make a difference and change people’s lives whether in Marketing, Sales, or product development.

Let’s talk about the team and you

We are seeking applications for Laboratory Technician – Verification and Validation (V&V) Laboratories to join our Verification and Validation (V&V) Engineering - Product Development team, reporting to Associate Manager, V&V.

The Laboratory Technician will manage the efficient operation of ResMed’s test and modelling laboratories and to support the System Verification and Design Validation activities for ResMed products.

You will ensure that the test laboratories and its equipment are in good read-to-use condition and that the introduction of new test equipment is deployed smoothly. In addition, the team works closely with the V&V and Design engineers to execute tests in accordance with Regulatory and Quality System Requirements.

Let's talk about Responsibilities:

Facilitate and maintain laboratory amenities

Ensure equipment is purchased, maintained, calibrated, tracked and the equipment database is kept up to date in accordance with the Quality System requirements

Perform test system set up and debugging

Work closely with Engineers to assist in the development and construction of test equipment

Perform equipment, test system assemblies and upgrades as required

Provide support in procurement of new equipment or component

Provide documentation support of equipment and test system

Perform routine verification and validation testing both formally and informally

Prepare samples for testing, analyse the test results

Proactively and timely reporting of results and issues to stakeholders

Work with vendors on equipment maintenance

Let's talk about you:

You will be an enthusiastic self-starter who can think outside the box and possess the mental agility to make an impact within your role quickly. You will be able to demonstrate courage, initiative, have the ability to learn fast and to work effectively within the team environment.

To get us really excited, you should have Tertiary qualifications (to Diploma level) in an applicable electrical / electronic, software, mechanical or mechatronic field with at least 1 to 3 years’ experience in laboratory management.

Additional success factors:

Resilient, open, collaborative and innovative ‘growth’ mindset.

Good written and verbal communication and documentation skills

Ability to troubleshoot and repair electronic and mechanical equipment, including software installation debug knowledge of engineering & problem solving tools such as Six Sigma, Lean, FMEA, risk analysis, APQP, root cause analysis

#LI-LC2

Skills
ResMed
01Nov
It Support Specialist
ResMed   via Glassdoor

We are currently seeking applications from IT Support Specialist to join our progressive and passionate team.The main working location will be Loyang and Tuas (starting 2020).

Reporting directly into our Associate Manager for IT EndPoint team based in Kuala Lumpur (KL), you are a driven professional who will provide efficient & customer focused support to all IT users in both Singapore and Malaysia office. You will also provide the    Read more

support for ResMed’s standard approved desktop infrastructure environment.

Let’s talk about this position:

The IT Support Specialist will deliver on-site technical support to end-users for maintenance and break / fix activities for end-user devices includes but not limited to hand-held computing hardware devices and associated OS Software. You will also provide second level telephone / remote support, taking ownership, accurately diagnosing and rectifying user hardware & software issues in accordance with documented procedures and to documented performance indicator levels.

This role is critical in working across ResMed globally and among teams in Global Resource Centre (GRC) based in KL to ensure that team interdependencies are understood and obstacles are removed to ensure team success. Under limited direction, this role is also responsible in monitoring service progress to ensure projects and services are delivered within service and operating level agreements, as well as providing guidance to non-technical colleagues and customers to resolve IT issues and achieve satisfactory outcomes. This will be an excellent opportunity to help us in our quest to change 20 million lives every year by 2020.

As our IT Support Specialist, you will be responsible for tasks such as:

Utilising the Service-Now ticketing portal for logging, accurate reflection of caller requests and assigning / escalating issues where needed.

Provide support for ResMed standard approved desktop infrastructure environment that includes but not limited to:Hardware, standard software applications (VPN, VIP), operating systems and network connectivity.

Resolving problems while maximizing efficient use of computing resources.

Telephony related peripheral devices (e.g., ZOOM, Video Conferencing, Polycom).

Performing a Break / Fix Service installation of all Security Patches to restore the device to the current patch level, updates, upgrades and/or Service Packs as deemed relevant.Providing remote second level support in the diagnosis & rectification of issues escalated from the help desk in accordance with documented procedures & to documented

Performance indicator levels where required.

Providing Active Directory (AD) and MS Exchange administration.

Providing support in Microsoft System Center Configuration Manager (SCCM) such as imaging, packaging of application, deployment etc.

Assisting in maintenance of network infrastructure under direction from the Network

Operations group, including the patching of network ports etc.

Desktop, Laptop re-imaging & deployment.

Knowledge on HP Thin Clients

Knowledge in Label Printing for Manufacturing (Avery, Novexx, Zebra)

Well verse with configuring and troubleshooting printer queue issues

Knowledge in configuring and troubleshooting BPA scanners

Providing software application support on both Standard Operating Environment (SOE), office automation products and other application needs (ie Oracle ERP) Tracks and maintain IT inventory.

Let’s talk about you:

To really get us excited, you will have at least 2 years of working IT experience preferably in Manufacturing or Production environment. This position require you to travel between Singapore offices and Johor Bahru (Malaysia).

IT Support Specialist

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.

We are currently seeking applications from IT Support Specialist to join our progressive and passionate team.

The main working location will be Loyang and Tuas (starting 2020).

Reporting directly into our Associate Manager for IT EndPoint team based in Kuala Lumpur (KL), you are a driven professional who will provide efficient & customer focused support to all IT users in both Singapore and Malaysia office. You will also provide the support for ResMed’s standard approved desktop infrastructure environment.

Let’s talk about this position:

The IT Support Specialist will deliver on-site technical support to end-users for maintenance and break / fix activities for end-user devices includes but not limited to hand-held computing hardware devices and associated OS Software. You will also provide second level telephone / remote support, taking ownership, accurately diagnosing and rectifying user hardware & software issues in accordance with documented procedures and to documented performance indicator levels.

This role is critical in working across ResMed globally and among teams in Global Resource Centre (GRC) based in KL to ensure that team interdependencies are understood and obstacles are removed to ensure team success. Under limited direction, this role is also responsible in monitoring service progress to ensure projects and services are delivered within service and operating level agreements, as well as providing guidance to non-technical colleagues and customers to resolve IT issues and achieve satisfactory outcomes. This will be an excellent opportunity to help us in our quest to change 20 million lives every year by 2020.

As our IT Support Specialist, you will be responsible for tasks such as:

Utilising the Service-Now ticketing portal for logging, accurate reflection of caller requests and assigning / escalating issues where needed.

Provide support for ResMed standard approved desktop infrastructure environment that includes but not limited to:

Hardware, standard software applications (VPN, VIP), operating systems and network connectivity.

Resolving problems while maximizing efficient use of computing resources.

Telephony related peripheral devices (e.g., ZOOM, Video Conferencing, Polycom).

Performing a Break / Fix Service installation of all Security Patches to restore the device to the current patch level, updates, upgrades and/or Service Packs as deemed relevant.

Providing remote second level support in the diagnosis & rectification of issues escalated from the help desk in accordance with documented procedures & to documented

Performance indicator levels where required.

Providing Active Directory (AD) and MS Exchange administration.

Providing support in Microsoft System Center Configuration Manager (SCCM) such as imaging, packaging of application, deployment etc.

Assisting in maintenance of network infrastructure under direction from the Network

Operations group, including the patching of network ports etc.

Desktop, Laptop re-imaging & deployment.

Knowledge on HP Thin Clients

Knowledge in Label Printing for Manufacturing (Avery, Novexx, Zebra)

Well verse with configuring and troubleshooting printer queue issues

Knowledge in configuring and troubleshooting BPA scanners

Providing software application support on both Standard Operating Environment (SOE), office automation products and other application needs (ie Oracle ERP) Tracks and maintain IT inventory.

Let’s talk about you:

To really get us excited, you will have at least 2 years of working IT experience preferably in Manufacturing or Production environment. This position require you to travel between Singapore offices and Johor Bahru (Malaysia).

</p>

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#L1-LC1

Skills
ResMed
29Oct
Engineering Assistant
ResMed   via Glassdoor

Location: Singapore – Loyang Crescent and Tuas

Let’s talk about the team and you

We are seeking for experienced Engineering Assistant to support production in a high volume manufacturing environment based at Loyang office.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of respiratory disorders. The company has experienced sustained and significant growth since inception. One of the principal    Read more

contributors to this growth is innovation reflected in a commitment to producing world-class product lines. The global competitive environment is becoming more difficult which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

Let's talk about responsibilities:

Technical assistance for assembly level operators to fix production jig, fixture, equipment and layout.Assist production with 5S and OH & S improvements.Identify and implement continuous improvement opportunities Assist engineers to test new hardware/software prior to production implementation.Execution of validation protocol.Assist in the routing of documentation for approvalTo install, qualify, calibrate, maintain & document manufacturing test equipment/systems as required for production line.Liaise with external calibrator and/or maintenance provider, for test fixture or equipment that requires external calibration and/or maintenance.Registration of new fixture or equipment into Calman Manager.Assemble new test fixtures or systems.Liaise with vendor on jig, fixture & equipment modification.Production Label printer supportPerform other tasks as requested to assist the business reach and maintain its goal.

Let's talk about qualifications and experience:

Understands the manufacturing and test processes and uses logical and analytical thinking to resolve issuesExperience in Electrical, Electronic, Pneumatic and Mechanical devices and systemsEnsuring minimal downtime on manufacturing lines, this may necessitate working flexible hours Document Test outcomes clearly and succinctlyEnsures compliance with Quality & safety StandardsStay on top of changesAbility to work independentlyGood analytical skillsBasic Soldering skillsTechnical Report writing skillsApplicant with robotics and automation experience will be an added advantageApplicant must be willing to commit 12-hours shift work pattern (Day or Night Shift):Work hours: Permanent 12 hours night shift (7.30pm to 7.30am)

Shift pattern: 2332 pattern (2 days work, 3 days off, 3 days work, 2 days off) Monday to Sunday

Minimum

Institute of Technical Education with minimum 2 years’ experiences.Graduates in Mechanical/Mechatronic/Electronics Engineering Diploma, Electronics Certificate or equivalent with minimum 1 year experience.

Preferred

Experience in supporting volume manufacturingExperience in Medical Device manufacturing industry

#LI-LC2

Skills
ResMed
23Oct
Senior Manager, Warehouse And Intralogistics
ResMed   via Glassdoor

Location: Loyang/Tuas

Let's Talk About Responsibilities

We are seeking applications for Senior Manager, Warehouse and Intralogistics to join our Operations Team, based at Loyang, Singapore reporting to Vice President, Manufacturing. You will lead design and layout optimization for new warehouse and internal logistics capacity projects across Malaysia and Singapore. Provide leadership to the onsite Warehouse team which consists of Receiving and internal/external Dispatch team members.

You will play a strategic catalyst    Read more

to champion the warehouse and internal logistics automation journey and meet the overall business goals and new supply-chain challenges to driving competitive edge. You are accountable for warehouse and internal logistics safety culture and also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. You are required work closely and develop excellent relationship with cross-functional team members from Global Supply Alliance, Manufacturing, Logistics and Digital Supply Chain to the maximization of efficiency and productivity.

Let's talk about responsibilities:

Key strategist to develop long-term vision and road maps for the warehouse and internal logistics

operations. This includes defining strategy, planning, execution, team development and operation of materials movement within and between factories

Define and navigate our transition to automated materials handling systems within the factory in pursuit of our vision of Industry 4.0 transformation.

Includes digitisation and system integration across the business and with external business partners.

Partner to define, implement, and continuously develop Warehouse Management Systems

Develop and implement warehouse and internal logistics technology road map to enable future ready fulfillment capabilities and inventory management.

Drive adoption of best practices in warehousing and lead a performance culture to drive continuous improvement to support the warehouse and internal logistics productivity agenda.

Responsible for people management, planning and organisation of deliverables and foster a culture of teamwork while also driving efficiency and safety

Manage relationships with 3PLs, freight forwarders & transport companies to ensure smooth flow of materials at all stages of the supply chain

Develop and implement operational metrics to ensure optimal efficiencies, agility and adaptability to align with business requirements

Manage physical inventories to ensure the security, accuracy and integrity of the inventory assets and records, maintain a strong internal control environment over all inventory movements and ensure product traceability control within warehouse.

Manage onsite equipment (e.g. Capital equipment such as Fork lifts etc.) and contractors engaged in warehouse and internal logistics related activities.

Implement, manage and is accountable for ensuring compliance to all aspects of safety within the area of responsibility (managing training, work systems etc.) and proactively builds a culture that promotes the highest levels of safety.

Provide strong technical leadership to direct team members in warehouse and internal logistics management and movement of raw materials/finished goods to/from the production floor.

Provide guidance on vendor selection/qualification/negotiation and contracting

Monitor and evaluate vendor performance by reviewing scorecards against KPIs

Continue to develop own Warehousing and internal logistics technical capability, skills and knowledge to keep up with innovation in the industry

Comply with laws, regulations and OHS&E requirements

Let’s talk Qualifications and Experience:

To really get us excited, you should have logistic management qualifications with at least 8 years’ experience in warehouse management, logistics and manufacturing operations and at least 3 years’ people leadership experience.

Resilient, open, collaborative and innovative ‘growth’ mindset.

Experience in leading the automation of Materials handling

Proven ability to operationalise warehouse and internal logistics strategy to ensure day to day warehouse performance is consistently maintained and effectively integrated

the ability to proactively and efficiently scale operations in line with business needs

A mindset of safety of our team members being our highest priority

Determined self-starter, results focused, self-motivated and innovative team player

Highly adaptable to meet the changing needs of the business environment

Able to operate and prioritise in a fast paced and dynamic environment.

Experience in a regulated industry – medical device, automotive.

Excellent written and verbal communication and documentation skills, tailoring communication of technical concepts at the appropriate level

Good knowledge of GMP and appropriate ISO Standards

#LI-LC2

Skills