Sign in or register for a JobTech account.

Tourism & Hospitality jobs

Agoda
12Nov
Associate Director, Agoda Homes
Agoda   via Glassdoor

Overview:

This role is based at Bangkok, Thailand.

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

Come join the    Read more

Agoda Homes team to work on one of Agoda's fastest-growing business segments. As the Associate Director of Agoda Homes, reporting into the product department, you hold the ownership in building best-in-class Agoda Homes supply and drive growth. This is a senior role overseeing a team of Project Managers and sales-oriented Agoda Homes Managers who deal with supply partners in various markets. The role combines the ability to strategize, generate ideas and growth-hack using creativity and entrepreneurship, experiment and execute to deliver results, as well as scale globally and use data-driven approaches to continue optimizing for growth. The individual needs to be a self-starter with a can-do attitude who isn't afraid to experiment new initiatives, work cross-functionally to take ideas into action, can tolerate ambiguity and demonstrate problem-solving leadership.

The Agoda product department is highly data-driven and focused on innovation. You will drive new strategies, idea generation, growth and development of Agoda Homes as well as the people within your team. You should be comfortable leading a team of project and sales managers, as well as working with product managers and teams ranging from finance to analytics. You will have regular interaction with the senior management team, including the COO and CEO.

Responsibilities:

Set strategic direction on how to build best-in-class Agoda Homes supply

Define, launch, and execute strategic and operational initiatives to drive growth for the Agoda Homes business, including setting KPIs for the team and ensuring successful results delivery

Lead a team of Project Managers and Sales Managers (20+ people) in Bangkok and other strategic markets; Coach and develop talent within team

Supervise day-to-day project management and operations

Collaborate cross-functionally across various functions such as Product, Design, Partner Services, Customer Experience, Legal, and others to drive key projects

Ensure good relationship management with Agoda Homes supply partners and other 3rd party counterparts relevant to the projects

Use data-driven approach combined with insights from local markets to make informed decisions to help improve Agoda Homes process and product

Make proposals to senior management regarding resource requirements and implications of proposed plans

Evaluate risks and tradeoffs associated with each course of action

Qualifications:

Proven ability to leverage analytics and quantitative methods to inform and influence decision-making

Experience working in a fast-paced and high growth environment

Proven track record of a self-starter who can autonomously execute projects and think out of the box

Enthusiasm to growth hack and to apply innovative solutions to deliver results

Ability to bring ideas into actions and execute seamlessly

Ability to be a leader who motivates and inspires team development to achieve beyond what they imagine possible

Effective at managing change in a fast-moving and constantly evolving business

Fast learner, adapts well to and is energized by change

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

Relentless curiosity and an urge to innovate, measure and improve

Openness to change and new information

Proven skills in recruitment and staff leadership

Hands-on mentality

Recognizes own strengths and weaknesses

Process oriented and strong problem-solving skills

Capacity to identify and keep up to date on relevant global trends

Collaborative and consensual approach.

Commitment to 'speed wins' philosophy

Highly ethical

Sense of humor, humility

This role is based at Bangkok, Thailand. Visa/Work Permit and Relocation will be offered to the eligible candidate.

#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #orlando #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #vienna #minsk #brussels #saopaolo #toronto #vancouver #montreal #shanghai #beijing #prague #copenhagen #helsinki #paris #nice #berlin #dublin #munich #hamburg #stuttgart #hongkong #budapest #telaviv #milan #rome #tokyo #osaka #amsterdam #oslo #warsaw #krakow #bucharest #moscow #singapore #capetown #johannesburg #seoul #barcelona #madrid #stockholm #taipei #dubai #london #manchester #liverpool #hcmc #gibraltar #PRDM #5 #LI-KB1

Skills
Marriott International, Inc
12Nov
Supervisor-Front Desk
Marriott International, Inc   via Glassdoor

Posting Date Oct 14, 2019

Job Number 19144168

Job Category Rooms and Guest Services Operations

Location The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAP

Brand Westin Hotels & Resorts

Schedule Full-time

Relocation? No

Position Type Non-Management/Hourly

Start Your Journey With Us

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when    Read more

they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Skills
InterContinental Hotels Group
12Nov
Telephone Operator - Holiday Inn Singapore Atrium
InterContinental Hotels Group   via Glassdoor

Description:</p>

Bill call costs

Process all incoming and outgoing calls accurately and courteously

Records and controls accurately wake up calls

Pages guests in cooperation with concerned departments

Assists guests with international calls and directory queries

Calls guests by name whenever possible

Abides by principles of guest privacy

Handles guests needs or requests and reports complaints to the Telephone Supervisor

Aware of local telephone listings and frequently dialed numbers

Attends to all guest queries and requests promptly

Records all entries    Read more

on traffic sheets

Report on logbook daily

Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations

Advises defects on switchboard equipment to Supervisor

Maintains detailed knowledge of the Hotel’s fire, life and safety system

Maintains detailed knowledge on the Emergency Response Team and workings of the telephone room in this regard

Maintains Hotel Information

What we need from you

At least 1 year experience in customer service or switchboard operator

Minimum Secondary education

Able to work independently with minimum supervision

Passion to work in a dynamic and service environment

Excellent communication skill and interpersonal skills - Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company

What we offer

Employee Benefits:

Duty Meals

Uniforms/ Laundry Services

Midnight Transportation

Birthday Off

Marriage Leave

Complimentary passes to Singapore Zoo and Wild Wild Wet

Employee sports & recreational activities

Training and Development Opportunities

Career Development Programmes

Healthcare benefits such as Medical, Dental and Optical

Insurance Coverages

Up to 50% F&B discount at IHG Hotels selected restaurants

Special employee hotel accommodation rates at all IHG Hotels worldwide

International Mobility Opportunities

Achieved “Best Companies to Work for in 2016 Singapore" awarded by The Great Place to Work

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels and Resorts brand belongs to the IHG ® family of brands, you'll also benefit from all the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries over the world.

So whoever you are, whatever you love doing, bring your passion to IHG ®

Skills
InterContinental Hotels Group
12Nov
Guest Services Agent, Holiday Inn Singapore Orchard City Centre
InterContinental Hotels Group   via Glassdoor

Description</h3>

About us

What is your passion? Whether you're into swimming, dancing or singing, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people that help us create great hotels guests love. At the moment we're looking for a Guest Services Agent to join our driven and enthusiastic team at Holiday Inn    Read more

Singapore Orchard City Centre.

Your day to day

Reporting to the Call Centre Manager, you'll •Process all incoming calls from and to external and in-house guests•Answer guests' enquiries•Assist guest with international call connections and directory enquiries•Record wake up calls request and conduct wake up calls•Take messages for guests and key into OPERA•Take in all guests' requests, including F&B booking, room service orders, laundry service and room making requests•Forward guests' request to relevant departments•Provide secretarial services for guests•Assist guests to use business centre facilities•Resolve any guest issue / feedback

What we need from you

Ideally, you'll have minimum 1 year work experience in a Call Centre or hotel industry with excellent communication skills, written & oral proficiency in English, and be competent in using Hotel's Property Management System.

What we offer

In return, we'll give you a competitive remuneration and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.To find out more about us and to apply for thisor any other jobs with IHG, please contact us at careers.ihg.com

Skills
InterContinental Hotels Group
12Nov
Brand Standards Management & Implementation Intern (6 Months)
InterContinental Hotels Group   via Glassdoor

Description</h3>

Your day to day

Internship period: January 2020 - June 2020

JOB SUMMARY

Provide support in Standards Management and Implementation with data entry, uploading and perform analysis on data extracts to meet reporting needs for all internal stakeholder groups.

ESSENTIAL DUTIES & RESPONSIBILITIES

Support bi-annual brand standards publication process, including:

Review proposed brand standards changes from various stakeholders.

Prepare presentations for Regional Standards Committee (RSC) meetings and collate pre-read information to support proposed brand standards    Read more

changes.

Update approved submissions on the Content Management System (CMS).

Manage translation process for approved changes.

Review updates across brands and focus markets prior to each publication.

Support the team to manage the Waiver and Alternative Arrangement process.

Support the delivery of special projects, eg launch of brand standards for new brands (such as voco, Kimpton, Regent) and standards optimisation for selected brands.

What we need from you

EDUCATION

Undergraduate, preferably in their second year (and above) of studies.

TECHNICAL SKILLS

Demonstrate strong knowledge of Microsoft Excel (with a focus on formulas and pivot tables to analyse large volumes of data) and Microsoft PowerPoint (for clearly presenting data).

Demonstrate knowledge of current affairs and business trends.

Demonstrate clear, concise, and succinct communication skills, including adapting both technical verbal and written communication to the needs and level of the user.

Skills
InterContinental Hotels Group
12Nov
Commis Cook - Holiday Inn Singapore Atrium
InterContinental Hotels Group   via Glassdoor

Description:</p>

Assist department head to controls and monitors departmental costs on an ongoing basis to ensure performance against budget

Provides direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards

Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information

Establishes and maintains effective employee working relationships

Attends and participates in daily briefings and other meetings as scheduled

Attends and participates in training sessions as scheduled

Communicates politely and    Read more

display courtesy to guests and internal customers

Assists with the preparation, presentation, decoration and storage of dishes

Produces food of high quality according to standard recipes

Prepares in advance food, beverage, material and equipment needed for the service

Cleans and re-sets his/her working area

Implements the hotel and department regulations, policies and procedures including but not limited to:

House Rules and Regulation

Health and Safety, Grooming

Quality, Hygiene and Cleanliness

Performs related duties and special projects as assigned

Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Log security incidents and accidents in accordance with hotel requirements

What we need from you

1 year’s related experience or formal training or an equivalent combination of education and experience.

Obtained food service permit or valid health/food handler card as required by local government agency.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Able to read and write English.

What we offer

Employee Benefits:

Duty Meals

Uniforms/ Laundry Services

Midnight Transportation

Birthday Off

Marriage Leave

Complimentary passes to Singapore Zoo and Wild Wild Wet

Employee sports & recreational activities

Training and Development Opportunities

Career Development Programmes

Healthcare benefits such as Medical, Dental and Optical

Insurance Coverages

Up to 50% F&B discount at IHG Hotels selected restaurants

Special employee hotel accommodation rates at all IHG Hotels worldwide

International Mobility Opportunities

Achieved “Best Companies to Work for in 2016 Singapore” awarded by The Great Place to Work

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels and Resorts brand belongs to the IHG ® family of brands, you'll also benefit from all the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries over the world.

So whoever you are, whatever you love doing, bring your passion to IHG ® and we'll make sure you'l have room to be yourself. Find out more about joining us today by going to careers.ihg.com or submit your detailed resume via the Apply Job button below.

Skills
InterContinental Hotels Group
12Nov
Chef De Partie - Holiday Inn Singapore Atrium
InterContinental Hotels Group   via Glassdoor

Descriptions:</strong></p>

Works with Supervisor in manpower planning and managementneeds

Provides direction to the Kitchen helpers, including Demi Chef, Cook and Commis Cooks, Kitchen Attendants and Stewards

Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information

Establishes and maintains effective employee working relationships

Planning of menus; considers availability of raw food and ingredients, availability of skills required in preparing new menus, style and standards of hotels.

Prepare meals for    Read more

respective section(s)(restaurant, outlets, etc.) and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.

Coordinate the smooth service in relation to the pass and pick-up of food.

Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

Log security incidents and accidents in accordance with hotel requirements.

What we need from you

Requirements:

2 years’ experience as a Chef De Partie or an equivalent combination of education and experience.

Obtained food service permit or valid health/food handler card as required by local government agency.

What we offer

Employee Benefits:

Duty Meals

Uniforms/ Laundry Services

Midnight Transportation

Birthday Off

Marriage Leave

Complimentary passes to Singapore Zoo and Wild Wild Wet

Employee sports & recreational activities

Training and Development Opportunities

Career Development Programmes

Healthcare benefits such as Medical, Dental and Optical

Insurance Coverages

Up to 50% F&B discount at IHG Hotels selected restaurants

Special employee hotel accommodation rates at all IHG Hotels worldwide

International Mobility Opportunities

Achieved “Best Companies to Work for in 2016 Singapore” awarded by The Great Place to Work In return for your hard work, you can look forward to a highly competitive salary and benefits package.

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels and Resorts brand belongs to the IHG ® family of brands, you'll also benefit from all the opportunities that come from being part of a successful, global hospitality company with over 5,221 hotels in over 100 countries over the world. So whoever you are, whatever you love doing, bring your passion to IHG ® and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or submit your detailed resume via the Apply Now button below.

Skills
Six Senses
12Nov
Sales Executive
Six Senses   via JobsCentral

Job Description

Responsible for development and solicitation of travel trade / corporate related business including prospecting, negotiating and closing the deals.
Develop a comprehensive strategy to market through travel wholesalers, travel agents and corporate accounts. 
Develop and maintain existing clientele.
Understand and administers the specifics of client contracts.
Assist Sales Manager in monitoring the complaint booking ratios and assure proper action plan.
Respond to and prepare proposals in a timely and professional manner.
Posses sound    Read more

knowledge of all products and services offered by the Hotel.
Accurately maintain and update corporate account information and details is the system
Maintain an updated email address database in order to undertake email marketing blast initiative from time to time.

Job Requirements 
>Qualifications:

A Bachelor’s degree in hospitality is required.

 
Work Experience:

Two or more years as a sales coordinator experience in a luxury hotel brand.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.  

 
Technical Skills:

The incumbent should possess very strong interpersonal, computer and selling skills. 
Knowledge as well as abilities in other languages would be beneficial.

Skills
Hotel Royal @ Queens (Singapore) Pte Ltd
12Nov
Sales Executive (Room)
Hotel Royal @ Queens (Singapore) Pte Ltd   via JobsCentral

Reporting to the Director of Sales & Marketing, the candidate will be responsible to perform his/her duties within the framework of directions and rule defined by the Director of Sales & Marketing.
 
Responsibilities:

To manage a portfolio of clients within a designated market segments and to seek business for the hotel in order to meet sales targets set.
To establish a network of contacts for business opportunities
To develop productive sales relationship    Read more

with all customers and potential ones and effectively manage key accounts allocated to the position.

 
Requirements

At least 2 years of working experience in the Hotel environment with proven sales track record preferred
Self-motivated, dynamic and result-oriented individual and team player with strong business acumen
Excellent interpersonal and communication skills
Strong negotiation and presentation skills

 
Interested applicants are invited to send a detailed resume with expected salary to [Click Here to Email Your Resume]

Skills
Marriott
12Nov
Assistant Digital Marketing Manager
Marriott   via Glassdoor

Posting Date

Sep 17, 2019

Job Number

19129549

Job Category

Sales and Marketing

Location

The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP

Brand

St. Regis Hotels & Resorts

Schedule

Full-time

Relocation?

No

Position Type

Non-Management/Hourly

Start Your Journey With Us

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New Yorks Fifth    Read more

Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

The

Assistant Digital Marketing Manager

assists the Director of Marketing Communications (DOMC) in promoting the hotel and its outlets to targeted audience and in building relationships with media and commercial partners. The Assistant Digital Marketing Manager will develop and execute comprehensive digital strategies to support Sales, Catering Sales and F&B Division with their promotions.

Main Responsibilities:

Together with the DOMC, plan and develop digital strategies to drive exposure and business for the hotel, via online channels, media, placement of online advertising, alongside other sales & promotional tools

.

Seek and initiate relevant partnerships which may be necessary to driving marketing initiatives.

Work with DOMC in maintaining and building a direct relationship with online commercial partners to develop partnership opportunities.

Drive Performance Marketing, work closely with the Marriott and Field Digital Teams to manage and work on digital media campaigns - including paid and organic search.

Develop and drive effective social media campaigns to reach intended target market for maximum reach and results

Manage content creation and updates for channels including social media, eDMs, Hotel websites and OTA platforms.

Identify opportunities for partnerships with online bloggers/influencers so as to generate ongoing availability of content and exposure for the hotel.

Work with DOMC on online strategies for production on platforms including GDS, Expedia and Hotel Website.

Manage reputation management across online platforms.

Review results of campaigns and provide analytics for compilation and sharing on monthly Marketing Communications report (hotel and digital portion), for review by DOMC.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Skills