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Aerospace jobs

BOEING
24Jan
Project/Program Manager
BOEING   via Glassdoor

Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.

IATA
24Jan
Customer Service Specialist
IATA   via Glassdoor

Employment Type: Permanent

Contract Duration:

About the team you are joining

You will report to the Manager, Customer Service and be part of a multi-cultural and diverse team. You will work in a fast-paced environment alongside colleagues who are driven, upbeat and dynamic. This is a dedicated and customer-centric team that works to bring service to another level!

What your day would be like

You will be responsible for all front-line Customer Services    Read more

(CS) activities handled by Singapore, IATA Global Customer Services Center (GCSC). More descriptions of your responsibilities is as follows:

Assists customers in Thailand across multiple channels;

Attracts potential customers by answering product & service questions; suggests information about products & services;

Follows up on pending /overdue payments;

Handles enquiries and provides timely responses;

Handles requests and activates subscriptions;

Handles communication distribution requirements;

Maintains customer records by updating CRM;

Supports Business Continuity Plan requirements;

Updates job knowledge by attending training & educational opportunities;

Accomplishes customer service and organization mission by completing related results as needed;

Identifies and escalates improvement opportunities;

Tracks self-performance and acts responsibly towards the achievement of the overall team targets;

Champion for process / projects support;

Support customer recoveries by explaining procedures; forwards required solutions/adjustments;

Supports any other tasks as required by the Manager, Customer Service.

We would love to hear from you if you possess the following skills, qualifications and attitude:

University degree in business administration or a related field;

1-3 years of relevant experience in front office departments;

Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and background with a strong sense of

Customer Service ethics according to IATA's corporate philosophy;

Strong CRM knowledge and proficiency with MS Office and other IT related matters;

Be result driven and demonstrate personal integrity;

Proactive approach to problem solving;

Ability to set priorities, and work with speed with a strong customer focus and a high level of drive and energy;

Strong ability to take initiative;

Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;

Ability to demonstrate leadership skills and support management and the team with a pro-active approach;

Fluency in English and Thai is mandatory;

knowledge of other languages will be an asset;

Embrace IATA’s corporate values.

Travel Required: N

Diversity and Inclusion is one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward hearing from you!

Skills
IATA
24Jan
Customer Service Specialist
IATA   via Glassdoor

Employment Type: Permanent

Contract Duration:

About the team you are joining

You will report to the Manager, Customer Service and be part of a multi-cultural and diverse team. You will work in a fast-paced environment alongside colleagues who are driven, upbeat and dynamic. This is a dedicated and customer-centric team that works to bring service to another level!

What your day would be like

You will be responsible for all front-line Customer Services    Read more

(CS) activities handled by Singapore, IATA Global Customer Services Center (GCSC). More descriptions of your responsibilities is as follows:

Assists customers in Vietnam across multiple channels;

Attracts potential customers by answering product & service questions; suggests information about products & services;

Follows up on pending /overdue payments;

Handles enquiries and provides timely responses;

Handles requests and activates subscriptions;

Handles communication distribution requirements;

Maintains customer records by updating CRM;

Supports Business Continuity Plan requirements;

Updates job knowledge by attending training & educational opportunities;

Accomplishes customer service and organization mission by completing related results as needed;

Identifies and escalates improvement opportunities;

Tracks self-performance and acts responsibly towards the achievement of the overall team targets;

Champion for process / projects support;

Support customer recoveries by explaining procedures; forwards required solutions/adjustments;

Supports any other tasks as required by the Manager, Customer Service.

We would love to hear from you if you possess the following skills, qualifications and attitude:

University degree in business administration or a related field;

1-3 years of relevant experience in front office departments;

Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and background with a strong sense of

Customer Service ethics according to IATA's corporate philosophy;

Strong CRM knowledge and proficiency with MS Office and other IT related matters;

Be result driven and demonstrate personal integrity;

Proactive approach to problem solving;

Ability to set priorities, and work with speed with a strong customer focus and a high level of drive and energy;

Strong ability to take initiative;

Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;

Ability to demonstrate leadership skills and support management and the team with a pro-active approach;

Fluency in English and Vietnamese is mandatory;

knowledge of other languages will be an asset;

Embrace IATA’s corporate values.

Travel Required: N

Diversity and Inclusion is one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward hearing from you!

Skills
BOEING
23Jan
Leadership, Learning And Organizational Capability Partner Apac
BOEING   via Glassdoor

As Boeing continues to grow, the company seeks to attract, develop and retain leading edge talent. This position partners with business and human resources to lead learning and development initiatives and delivery across the APAC region (with a primary focus on China and South East Asia) to achieve breakthrough business performance in a fast-moving and continually changing environment.

This is an individual contributor role within the Leadership, Learning, and    Read more

Organizational Capability (LLOC) function in Human Resources and will report to the Manager of LLOC for APAC. One will interface and work closely with HR and business teams within the region and LLOC teams globally to define business needs, drive development of learning solutions, and be accountable for deployment of organizational change, culture and learning strategies.

We are looking for individuals who have applied experience in these areas and will bring the technical skills, intellectual curiosity and interpersonal impact required to navigate through complex and dynamic environments. They need to have a track record working the end-to-end life cycle from architecting the strategy and road map, developing and executing frameworks and methodologies along with partnership with key stakeholders. Additionally, we are looking for individuals who share our passion in making our function best-in-class.

The incumbent will focus on the following aspects:

Leadership Development across all levels in the organization

Implement frameworks for senior leader, managerial and early career talent development

Partner with global leadership development teams to enhance the experience and expansion of our Leadership Next (LX) program for high-potential talent

Work closely with the Talent CoE to drive people development efforts

Partner closely with senior managers and their teams to support their development needs by deploying global frameworks

Deploy global frameworks and capabilities around assessments, coaching and mentoring to develop the next line of leaders for the company

Learning development programs including managerial, soft skills, and technical

Champion regional priorities regarding development needs, learning demand planning, resources to ensure they adhere to business expectations

Curate learning resources and assets including digital campus to meet regional development needs

Leverage world class digital assets to creatively support a learning where the learner is mentality

Facilitate classroom and virtual instructor-led programs on a range of leadership and professional skills

Partner with teams at the Boeing Leadership Center to bring leadership development capabilities to the region

Coach employees and managers by leveraging Boeing coaching processes and models

Support the design and development of the full suite of development programs including leadership, professional and technical skills for employees in the region

Lead the deployment of best-in-class new hire onboarding programs across all sites in the region

Proactively communicate and drive CoE programs and initiatives within the region

Organizational Capability support cultural transformation and change initiatives

Support change management and culture integration efforts across subsidiaries in the region

Be a key resource to support the adoption of Boeing Behaviors

Partner with organizational capability leaders to support strategic organizational change initiatives and team effectiveness to meet our strategic business objectives

Leverage change models and learning interventions to meet the evolving needs of the business

Build strong relationships across the geography to effectively drive desired outcomes

Education/Experience required:

Bachelors degree with 6+ years relevant experience with class-leading global organizations

Had experience in organization development, learning and HRBP assignments

Been part of a senior leadership team and partnered to drive initiatives for the business

Experience working with teams in the APAC region is preferred but not necessary

We are looking for someone who:

Is a self-starter, is able to work independently with stakeholders to drive desired outcomes

Demonstrates a high degree of geographical cultural sensitivity, can travel 25-30% of time across the region

Exhibits responsiveness and drive outcomes to meet business needs

Is collaborative and a strong team player, who works across teams to bring holistic solutions

Can work effectively across geographies with LLOC and HR teams in a highly virtual environment

Proactively partners with the business on their growth the development needs by leveraging data and analytics

Is future focused and taps on industry trends to enable business competitiveness

Is an innovative leader, uses internal and external tools and resources to deliver services and solutions to client teams

Demonstrates strong facilitation skills to address large groups

And demonstrates these competencies

Results-oriented mindset with ability to manage multiple priorities and competing demands

Identifying what is valuable to the business and create solutions that directly drives business outcomes

An excellent communicator across all levels and audiences with superb verbal, written, and presentation skills - fluency in English is a requirement, additional fluency in Mandarin will be advantageous.

Demonstrated capability to incorporate technical and analytical proficiencies into work product and deliverables

Clear demonstration of business acumen, identifying what is valuable to the business and relevant to the operational dynamics, and then create a strategy that directly drives business outcomes

Flexibility and adaptability; ability to successfully work under pressure and handle highly sensitive issues

Skills
Panasonic Avionics Corporation Singapore Branch
22Jan
Service Program Manager
Panasonic Avionics Corporation Singapore Branch   via JobsCentral

Roles & ResponsibilitiesResponsible for planning and managing programs to meet service delivery commitments and financial performance of contracts, as well as quality and cost-related goals. Acting as project team leader and technical expert, reviews customer technical requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules. Ensures clear communication and timely resolution of issues by collaborating with customers, internal staff and outside third parties.

Program Management

Ensures that strong    Read more

communication between Panasonic and Customers are established and maintained including regular follow up status reviews and correspondence.
Liaise with internal departments to develop executable Panasonic Technical Services (PTS) program plans for pricing by PTS Sales and Marketing.
Develop and maintain program plans that identify work scope, schedules, milestones, and program team members to ensure contracted programs are planned and executed while exceeding customer expectations.
Conduct regular team meetings to ensure that action item logs are kept and integrated schedules are managed, visible and followed.
Chair and coordinate program team meetings, reviews, technical coordination meetings and design reviews.
Monitor program schedules commitments and direct appropriate personnel in addressing or mitigating against possible impacts(s) or change(s).
Assist with Operations Management and Quality Assurance Management to ensure regulatory compliance.
Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
Track and prepare financial and operational reports regarding service program performance to ensure corrective actions are in place and managed as appropriate.

Operations Management

Review and assist in the development of maintenance processes and practices in accordance with the relevant NAA written policies and procedures of the Customer and Company to ensure effective financial and business operations.
Coordinate with different departments to ensure business goals are achieved.
Ensure that certification and technical data requirements are defined and coordinated.
Ensure compliance with all laws and regulations, and cooperate with all regulatory agencies and their representatives.
Work with Regional Operations Management to coordinate labor requirements and opening or closing of new stations within the assigned regional area.
Ensure that all assigned stations perform to PTS standards.

Service Program Lead

Leads work teams to ensure program financial and operational health of complex customer programs.
Develop performance requirements for optimal long-term success of customer programs and to enhance company reputation among customers and suppliers.
Provide training including assignment of projects and tasks.
Prepares and delivers effective presentations to various audiences, including Senior Management.

Requirements

Degree in engineering or equivalent with at least 8 years work experience in Aviation maintenance and/ or Program Management and 2 years' experience in project/ team management.
Experience in in-flight entertainment experience will be an added advantage.
Possess a valid CAAS B2 aircraft license.
Possess advanced level of technical knowledge and skills for resolution of complex technical and business matters.
Excellent team leadership skills who can be a confident leader at creating and leading successful outcome-oriented teams.
Ability to determine work priorities and exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Proficient with MS Office applications including MS Project application.
Excellent communication skills, highly presentable, and be able to interact with multiple levels in the organization and customers.
Works well under pressure and must be comfortable working with people from diverse cultural and political backgrounds.
Outgoing, self-motivated, well organized and detailed oriented.
Possess working knowledge of global civil aviation regulations and requirements.
Ability to manage a 24/7 maintenance operation.

Skills
BOEING
21Jan
Customer Success Manager
BOEING   via Glassdoor

Jeppesen in Singapore is looking for a

Customer Success Manager

For more than 80 years, Jeppesen, a Boeing subsidiary, has made it possible for pilots and their passengers to safely and efficiently reach their destinations with cutting edge 21st century navigation and optimization solutions.

As a leader in aeronautical data, we work globally with the worlds leading airlines to create a dynamic international business environment where we make the most complex    Read more

problems simple and transparent for our customers. We believe in empowering our employees to think big and speak out while having fun in order to remain one of the top companies in the industry. To get the best out of each talent, we encourage and enable our employees to continuously develop and explore.

At Jeppesen you will work with breakthrough technology, exciting customers and fantastic colleagues from around the world. Our culture is characterized by creativity, professionalism and hard work within an open and flexible work environment.

Summary:

The

Customer Success Manager

of Jeppesen's largest and most strategically important and complex customers maintains responsibility for developing customer relationships that promote retention and loyalty for assigned customers.

Provides customer service for the Digital Aviation portfolio, builds crucial customer relationships and acts as a trusted consultant/advisor to the customer.

Assures revenue protection, identifies new opportunities.

Responsible for protecting the core business, supporting in winning expanded business and ensuring customer voice is represented back to the enterprise.

Essential Duties:

Accountable for being subject matter expert to assist in troubleshooting

non-technical issues or inquiries

, accountable

engaging

appropriate subject matter expert to address technical issues, encountered by customer and end-users.

Plan, coordinate and assure the

effective deployment of all enterprise-wide resources

necessary to ensure the success of product/service solution implementation. Ensure the

resolution

of customer inquiries/issues, and develop, coordinate, and execute a customer communication plan across all levels of customers' business.

Gauge customer

level of engagement

with Digital Solutions and provide feedback to other teams in order to

influence product development, strategies, and roadmap improvements

.

Partner with

Sales

to ensure protection of existing revenue by supporting customers according to

SLA

, handle customer setup/onboarding, and administer charting changes/additions, verification of tail count, annual price change communication and billing set-up.

Document

all relevant customer information voice of the customer feedback, and renewal and expansion opportunities in

Salesforce

.

Work

across

the organization to assist in providing insights and information to customer to ensure they get the most out of our products and services.

Preferred Education/Experience:

Degree in a related field of study and typically 2-5 years' related aerospace and account management experience or an equivalent combination of education and experience.

Strong communication skills, both written & verbal with all levels of personnel & leadership.

Bilingual in English, Mandarin or any other language.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

This requisition is for an international, locally hired position. Candidates must be legally authorized to work in the country where the position is located. Benefits and pay are determined at the local level and are not on Boeing US-based payroll.

A new challenge for you?

Then we look forward to your application at www.jeppesen.com

Skills
SAESL
21Jan
Technical Support Assistant
SAESL   via Glassdoor

Responsibilities

Create and update Engine Overhaul and Repair technical instructions in SAP in accordance with

OEM approved data.

Work with Engineers, Operations and Quality personnel to ensure accuracy and effectiveness of

the worksheets.

File and maintain OEM engine manuals and technical documents in the Technical Library.

Create and maintain the Generic Engine Structure and Material Master in SAP system.

Requirements

Diploma in Mechanical, Aerospace or equivalent Engineering disciplines.

Highly analytical and able to explain complex information in    Read more

a clear and concise manner.

Meticulous team player with good communication skills.

Basic knowledge of component repair processes (eg. Welding, Machining, Thermal Spray, Paint,

NDT, Cleaning)

Basic knowledge of high bypass gas turbine engines and the engine assembly process.

Experience in an engine or component overhaul shop is valued.

Proficient in MS Excel and Word. Knowledge of SAP is an added advantage.

Skills
Diamond Aviation Pte Ltd
20Jan
Admin Executive
Diamond Aviation Pte Ltd   via JobsCentral

Administrative Management function for the organization.
Responsibilities: 

Upkeep, filing of office documents (soft and hard copies) in a proper and systematic manner.
Monitor contract(s) execution and expiration.
Monitor Government Grants and External Forms.
Sort, Input and Update Monthly Business Expenses.
Liaison with subcontractors (Fulfillment), Banks (Yearly reviews, Loans etc), Trade Insurance Brokers etc.
Manage and Replenish office supplies.
Prepare and monitor Purchase Orders (POs) and Vendor invoices.
Timely reports of Aged Payables, Aged Receivables.
Large Asset (Engines, Landing    Read more

Gears, APUs etc.) documentation management.
Assist in the preparation of regularly scheduled reports; mileage, traveling expenses etc.
Data entry into databases; Filemaker, Deskera and PLM.
Prepare documentation, monitor freight and shipping.
Scanning documents and manuals; Jobs in/Jobs out
Formatting of manuals and documentations
Familiarity with Aerospace Technical and Documentation procedures. (Training will be provided).
Perform other related duties as required.

 
Skills: 

Meticulous/ Careful
Able to communicate (read and write) in English well.
Proficiency in Microsoft and Mathematics
Able to adapt to fast-paced environment

 
Qualifications: 

Degree Holder & Singaporean/ Singapore PR preferred.
'A' Levels or Diploma holders will be considered.
Training will be provided.

 
Experience: 1 years
Job Location: 47E, Tuas South Ave 1 Singapore 637243
Job Shift: Full Time

Skills
Thales Group
20Jan
Secretary
Thales Group   via Glassdoor

Location:

Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales in Singapore has been present since 1973, providing state-of-the-art solutions for customers in the aerospace, defence, security and transportation markets.    Read more

Today, Thales in Singapore employs over 600 people and is home to all regional avionics services, a ground transportation integration centre, and regional innovation hub.

Responsibilities:

Provide overall but not limited to, secretarial & administrative support to Finance, Defence Business Developments, Hosting Units, HR, Communications & QHSE.

Provide ad-hoc support to overseas counterparts (ie:

SIX GTS, LAS, etc). Communication with customers (on behalf of overseas counterparts) to coordinate meetings, visio schedules, logistics arrangements and training preparations.

Manage travel itineraries & process visa application, coordinate internal/external meetings, appointments, major external events (IMDEX/Air Show) and internal events.

Manage office expenses, travel & individual business development expenditures for supporting managers.

Liaising with various departments within Thales - HR, Procurement, Shipping, IS, Finance, Facilities, Communications, QHSE on issues concerning the daily business operations.

Manage the EDB Grant Management Tool and corporate insurance matters including liaising with insurance provider, and Thales Legal team.

Review relevant ITTs/ITQs in Government eProcurement tool (GeBIZ) for distribution to relevant Key Account Managers (KAM) & extract electronic order for Services team.

Construct Powerpoint presentations, prepare and distribute correspondences/invitations, maintain calendars and appointment schedules.

Assist in the preparation and dispatch of classified documents to customers & to update the internal reference database.

Support KAMs in GCRM for Defence related business opportunities, when required. Overall management of Defence office to ensure safety compliance and daily operations are not disrupted.

Requirements:

Diploma in secretarial activities

3 to 5 year experience as an assistant to senior executives

Good communication skills

Proficiency in Microsoft Office (Word, Excel, Powerpoint)

Efficient, self-motivated, organized, proactive

Team player with good-interpersonal skills

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Skills
Aerospec Supplies Pte Ltd
19Jan
Accounts & Admin Executive
Aerospec Supplies Pte Ltd   via JobsCentral

Responsible for full set of company accounts (e.g AP/AR, Bank Reconciliation, GST submission, Financial Report & etc)
Responsible for processing accounting entries and ensuring timely preparation and accuracy.
Process of claims disbursement/payment.
Perform month-end and year-end closing of accounts
Handle general admin duties
Support payroll activities
Ad hoc duties as per assigned
Work Location:  Kallang Pudding (Monday to Friday)

Skills