Sign in or register for a JobTech account.

Banking & Finance jobs

VISA
02Jul
Implementation Analyst (CCM)
VISA   via VISA

This organization provides client configuration and implementation expertise involving a unique set of skills with highly specialized knowledge of complex systems and applications as it relates to Client programs, transaction processing/routing and its implications to clients and cardholders. Clients include financial institutions, merchants, third party processors, non-traditional clients, state-owned entities, and direct connect merchants. This is a client facing and an individual contributor role responsible for managing non-routine    Read more

configuration activities along with identifying and resolving issues of low to mid complexity. This position is at a professional level and requires an individual to work independently while receiving moderate guidance..

JOB SCOPE/RESPONSIBILITIES

Provide dedicated implementation and configuration support to assigned Visa clients within a market and/or support to assigned countries/markets.

Manage multiple types of configuration requests in support of client and Visa initiatives. Such as the addition of new system parameters to rollout a new service. This involves the coordination and prioritization of resources and tasks based on committed deliverable dates.

Meet all milestones and deliverables in a timely manner.

Coordinate directly with clients to understand program set up requirements and manage steps required to support all new card program installations, processor conversions and updates to existing programs without customer impact. This includes the setup of new products and services.

Provide initial consultation and guidance on clients’ requests and needs, which also includes discussion of processing implications and completing questionnaires.

Review, research, and analyze each client configuration request (i.e. Client Information Questionnaire) in detail to ensure completeness and accuracy. This includes highlighting discrepancies, inconsistences and incomplete information.

Ability to translate technical information to business language in order for clients to gain a better understanding of the changes.

Participate and/or Lead conference calls associated with client configurations – this may include internal and/or external clients.

Ensure execution of all deliverables including ownership of implementation and packet management.

Prepare accurate estimation and processing of billable tasks.

Attends project kick off meetings with client and Visa project team.

Prepare and maintain configuration checklists/profiles associated to assigned clients and/or markets.

Provide problem resolution support for production and testing configuration changes.

Report client incidents and manage to resolution.

Provide 24 x 7 support for escalated inquires related to client configuration changes (i.e. cardholder declines from a new card program set up or testing interruptions).

Responsible for the review and approval of other team members’ implementation work packets. These work packets represent the Visa system table changes involved within a client’s request and requires a review in multiple Visa applications.

Provide responsive, accurate, and timely communications to internal and external stakeholders.

Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments.

Facilitate any emergency requests and coordinate internal resources (i.e. real time changes with network operations).

Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Account Management, Project Management, & Testing).

Represent customer system and operational requirements to internal Visa organizations.

Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable.

Contribute to department processes and procedures.

Skills
VISA
02Jul
Sr Systems Analyst - REF19276A
VISA   via VISA

Visa’s Data Platform Operations is responsible for 24x7 Production Support of over 200 ETL applications running 600-thousand batch processing in a month with 10 thousand codes and 2.1 Million Business Rules. It maintains a Data Warehouse of over 8 Petabytes of Data. The team also delivers over 500 research requests in a month. There is 24x7 on-call support as per roaster which is 40hrs/week work.

Roles Responsibilities:

Responsible    Read more

for leading production support for extract, transform, load (ETL) applications that run large distributed batch processing involving petabytes of data

Work with Vendors, different teams to perform root cause analysis, and identify permanent solutions to fix problems as needed

Review and validate Change install plans and strictly adhere to the processes and guidelines relating to change, incident, and problem management

Lead and collaborate problem bridges with others from different functional and technical areas and escalating as needed to resolve problems in a timely manner.

Automate processing and ensuring timely execution, delivery, and availability

Responsible for identifying knowledge gaps and providing technical guidance to team members as needed

Provide updates and contribute to the team’s knowledge repository

Identify improvement opportunities, and build Automation as well as engaging in performance tuning and data fixing activities

Participate in to capacity planning activities.

Build and enforce code standardization.

Build dashboards for SLA/OLA.

Skills
VISA
02Jul
Technical Account Manager, CYBSs
VISA   via VISA

Provide ad-hoc Technical Support to CyberSource’s key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings

Liaise with clients alongside the Account Manager, representing CyberSource’s products and services from both a technical and software integration perspective.

Manage technical communications with client’s technical team, project team, customer services team and senior executives

Proactively identify and resolve business & technical problems on behalf of the account base.

Work collaboratively with    Read more

the designated account team to ensure excellent customer service is offered consistently.

Manage new merchant implementations and provide consultative payment guidance to client base

Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.

Work with global front-line support teams for technical escalation and issue management.

Meet with existing clients for regular and ad-hoc service related reviews. This will encompass formulation of materials to present to customers, planned strategic approach with account management and demonstrated meeting management skills.

Work with clients to achieve an understanding of their core business and vertical and where CyberSource can add value.

Project-manage larger customer engagements involving internal development teams or third party developers.

Maintain expert knowledge of CyberSource products and services through training and self-study

Own and maintain Service Delivery Plan for each client, ensuring this is socialised with all main stakeholders.

Enter case information into the CRM to ensure appropriate resolution management.

Maintain expert knowledge of CyberSource products and services through training and self-study

Own and maintain internal process documentation and Knowledge Base articles

Configure internal systems to enable effective processing for clients using our services

Offer knowledge sharing and internal support to local / global team

Skills
VISA
02Jul
Systems Analyst - REF19346G
VISA   via VISA

Job Description

Visa’s Data Platform Operations is responsible for 24x7 Production Support of over 200 ETL applications running 600-thousand batch processing in a month with 10 thousand codes and 2.1 Million Business Rules. It maintains a Data Warehouse of over 8 Petabytes of Data. The team also delivers over 500 research requests in a month. There is 24x7 on-call support as per roaster which is 40hrs/week work.

Role Responsibilities:

Responsible for    Read more

providing production support for extract, transform, load (ETL) applications that run large distributed batch processing involving petabytes of data

Deliver research requests and participating in 24x7 on-call support

Monitor processing, and ensuring timely execution, delivery, and availability

Detect technical issues, perform root cause analysis, and identify permanent solutions to fix problems as needed

Set audits and alerts to detect problems, and facilitate maintenance activities

Plan and execute changes as per instructions, and strictly adhere to the processes and guidelines relating to change, incident, and problem management

Run problem bridges by collaborating with others from different functional and technical areas and escalating as needed to resolve problems in a timely manner. Responsible for identifying knowledge gaps and providing technical guidance to team members as needed

Provide updates and contribute to the team’s knowledge repository

Engage in knowledge transition as well as research and analysis activities to find solutions to various business and technical problems

Evaluate alternative methods, and present recommendations and justifications to management

Identify improvement opportunities, and build Automation as well as engaging in performance tuning and data fixing activities

Participate in and making recommendations to capacity planning activities

Analyze code, understand business rules, and trace data, while following the process flow to investigate data-related issues

Perform exports, backups, and data extracts as required from different environments

Responsible for Data Fixes, Code Hot fixes

Responsible for Research/Analysis Work to answer questions

Skills
VISA
02Jul
Technical Project Manager - Data Product Development
VISA   via VISA

The Data Product Development group is a key component of Visa's Technology organization that provides the enabling technology and processes to manage Visa's data assets and deliver value added information
products and services to customers. Areas of focus include Business Intelligence and Analytics, Marketing Services, Commercial Card, Fraud/Authentication and Risk. The portfolio comprises of over 90 data products for various external clients and internal lines of business. We provide    Read more

services on behalf of traditional bank customers to millions of cardholders and merchants around the world. Our application development is on the cutting edge of technology, and we are viewed as innovative leaders within our industry.

Our Program and Project Managers are highly visible leaders, building bridges across Visa to ensure projects are effectively
developed, integrated and deployed with quality and on time delivery into our production systems.

We are actively looking for several talented Technical Project Managers to join our team.

Key Responsibilities:

Coordinate and facilitate program and project activities such as planning, analysis, execution, and post-implementation support

Manage geographically distributed scrum teams utilizing Agile/Scrum/Lean principles and
practices

Manage cross divisional program/projects with annual budgets in excess of $3M

Work with product owners to develop product roadmaps which align to business objectives and resource availability

Work with subject matter experts to define scope, create estimates, develop budgets, and produce documentation needed for funding approvals

Provide timely and accurate reporting on program progress to all stakeholders

Proactively identify and mitigate risks and manage issues, dependencies and impacts

Interact confidently and accurately with various stakeholders including Management, Product teams, developers, architects, operation teams and the like

Skills
VISA
01Jul
Full Stack Senior Software Engineer (REF18341C) - Visa Digital Developer Platform (VDDP)
VISA   via VISA

We are creating a set of Fintech APIs to enable our business partners to create innovative products powered by Visa’s services and networks. You are a full stack software engineer who is creative, adaptable, and fun to work with. You will need the following to succeed in this position:

Experience developing, documenting and maintaining secure RESTful APIs for financial transactions (Java)

Experience documenting SDKs and APIs with clear tutorials and    Read more

sample apps that other developers can identify with (Swagger)

Experience creating web applications that can be referenced as examples of best practices for integration with our APIs (ReactJS, HTML, CSS)

Experience prototyping native mobile apps for iOS and Android (Java, Swift, Kotlin, Flutter)

Skills
VISA
25Jun
Manager, Issuer Optimization, Visa Consulting & Analytics, Asia Pacific
VISA   via VISA

Position Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams together with the Center    Read more

of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring and Issuer Optimization).
As a key, new role within the COE, we are looking for an individual to join us as Manager - Issuer Optimization. Reporting directly to the Issuer Optimization Practice Lead, the role will support and deliver projects across the AP region and will work on consulting engagements for Visa clients in enabling portfolio growth and improved profitability of clients’ consumer card portfolios.

Key Responsibilities
Working with the Issuer Optimization Practice Lead, the Manager will be responsible for significant components of client engagements, and in some cases end to end delivery of client engagements. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Typically, 2-4 months in duration and running in parallel, potential projects could include product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations and loyalty rewards solutions and marketing strategies, development of industry landscape evaluations and best practices.

The Manager will be responsible for supporting Issuer Optimization Practice team in identifying potential consumer issuer clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects.

Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables

Ensure project engagements remain on track, utilizing governance frameworks and mitigating / resolving complex problems that emerge during engagements

Prepare project materials including interview guides, data requirements, concepts, frameworks

Undertake client interviewing, collecting and analyzing inputs such as client information, data, processes, policies, competitive and environmental information

Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand

Create, develop and maintain service line solutions, contribute to IP creation and standardised VCA offerings

Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development

Identify solutions and recommendations that address client objectives and result in performance improvement

Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly

Recommend approaches to clients, providing guidance and at times physically supporting implementation at the client site

Collaborate with local client relationship managers /other functional teams to gain insights and support client engagement and execution

Skills
VISA
25Jun
Director, Issuer Optimization, Visa Consulting & Analytics, Asia Pacific
VISA   via VISA

Position Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams together with the Center    Read more

of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring and Issuer Optimization).
As a key, new role within the COE, we are looking for an individual to join us as Director - Issuer Optimization. Reporting directly to the Issuer Optimization Practice Lead, the role will support VCA across the AP region and will be responsible for designing, selling and delivering Issuer Optimization solutions enabling portfolio growth and improved profitability of clients’ consumer card portfolios.

Key Responsibilities
Working with the Issuer Optimization Practice Lead, the Director will be responsible for defining, designing and delivering consulting solutions that address consumer issuer client’s needs in relation to improved new customer acquisition, enhanced customer profitability and reduced attrition. Potential consulting solutions will include product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations and loyalty rewards solutions and marketing strategies, development of industry landscape evaluations and best practices.

The Director will be responsible for identifying potential consumer issuer clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects.

The Director will be also responsible for significant components of client engagements, and in most cases end to end delivery of client engagements. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Skills
VISA
25Jun
DevOps Lead Engineer - Data Product Development
VISA   via VISA

This role will have special focus on promoting DevOps model to increase developer productivity through well-orchestrated automated services in various stages of continuous integration and continuous delivery. Devops Lead Engineer must have a very deep understanding of various development tools and technologies. This is a hands-on technical role, but with a high degree of collaboration responsibilities to drive cultural change and raise the maturity levels of the Continuous    Read more

Delivery practices in whole team. This role will own the quality and effectiveness of CICD, frequent and smooth release process, monitoring of production health for whole application and enabling the developers to ship high quality products efficiently.

Responsibilities:

Promote a excellent Dev Ops culture through innovation, process excellence and building relationships with Development & Operations.

Architecting, maintaining, and streamlining of continuous Delivery solutions for end to end effective CICD pipeline setup of one click build deployments.

Schedule, implement, and automate security compliance patching and updates on Development and QA servers.

Ensure continuous availability of various tools supporting SCM & Release Management including Source Control, Continuous Integration, & Change Management.

Automate testing and deployment of releases to multiple environments. Ensure continuous availability of applications.

Engage with cross-functional co-located teams in design, development and implementation of enterprise scalable features to enable higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams.

Support, troubleshoot and analyze code on all 3 layers of the stack related to infrastructure, middleware, and continuous integration and delivery frameworks.

Responsible for deploying code and other proactive maintenance activities to keep the services up and running

Production Release Implementation plan and Install Support

Developer Efficiency Tools (Focusing on Freeing up Development staff to focus on deliverables)

Integrating Code Quality tools and Code Analysis tools into development tools and CICD pipeline

Implementing Automation to improve coding efficiency

Integrations with each SCM Tools

CI/CD Onboarding

Work collaboratively across team boundaries to share common capabilities

Skills
VISA
25Jun
Technical Product Manager
VISA   via VISA

We are seeking an experienced IT Product Manager to work within the Cybersecurity Engineering team dedicated to the task of engineering the best Cyber security solution in the world.

The ideal candidate will have prior experience implementing cross-organizational IT solutions, a strong project management background with good written and verbal communication skills, and exceptional organizational skills. The position will be based in Singapore.

Job Responsbilities :

Deeply understand the    Read more

needs of cybersecurity engineering. Drive requirements and strategy for cybersecurity data collection, analysis, and operationalization within Visa.

Provide project management support and become adept at Visa Project Management Methodology, processes and tools

Monitor progress throughout the product development process and work with program managers to deliver against plan and targets

Ensure clear communications and coordination across business and development teams.

Collaborate with product owners, end users, and other stake holders to gather product requirements.

Identify and document business cases, requirements and manage the entire solution planning cycle

Link technical capabilities to strategic vision and business needs

Define success metrics and SLAs.

Define and manage product roadmap

Manage business and conflicting priorities with the ability to maintain stakeholder commitments.

Work closely with analysts and engineers to facilitate and guide the product lifecycle.

Perform user acceptance testing and ensure requirements were understood and implemented as required.

Skills