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Jobs that require coaching skill

Recruitexpress
27Dec
(Education Sector) Contract Assistant Manager (3 months extendable)
Recruitexpress   via Recruitexpress

Location: West
> Working Hours: Monday to Friday, 8.30am to 6.00pm

Job Scope:

Liaise with students on application/ admission processes.
Manage executive officers performing day-to-day operations.
Identify and address staff training and coaching needs.
Responsible for training staff and student helpers to ensure adequate competency in discharging their duties.
Keep accurate records and document customer service actions and discussions.
Coordinate and manage all enhancement projects and new initiatives.
Carry out tasks/assignments as instructed by Head.
Other ad-hoc duties as required.

Requirements:

Able    Read more

to start work immediately/ on short notice.
Minimum Degree in any field.
Prior relevant experience in the education sector is preferred.

Interested applicants, please email your resume in MS Word Format to Ms Winnie Lui Wing Lam (CEI: R1871406)
Email: winnielui@recruitexpress.com.sg
(EA Licence No.: 99C4599)

Skills
Recruitexpress
23Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
20Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
19Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
18Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
13Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
09Dec
Human Resource Business Partner (Large MNC, 2000 headcount, Manpwr Projection)
Recruitexpress   via Recruitexpress

• Responsible for site human resources activities to support site business and organizational objectives with specific insight for labour relations and recruiting initiatives.
> • Administer core HR strategies, policies, and procedures to protect and leverage the interests of the company and its employees. Communicate and interpret policies to facilitate a common understanding, acceptance and consistent application throughout the facility and organization.
> • Oversee and participate as necessary in all labor    Read more

employee relations activities. Understand and manage the key aspects of a non-unionized environment.
> • Actively promote and drive the maintenance of the non-union environment established within the facility. Encouraging continuity and healthy employee relations with plant management team and employees. Serve as the primary site HR interface with managers/supervisors at all levels to ensure appropriate HR support, service and counsel is provided. Training/coaching of supervisors/managers in the interpretation and administration of the HR policies, procedures and employee policy manual.
> • Work collaboratively with other HR professionals across the corporation to identify corporate and business unit level opportunities to improve business results and create and deliver integrated HR solutions.
> • Develop and administer programs designed to establish and maintain effective employee relations through the uniform and equitable application of policies and procedures. Provide coach and counsel to employees at every level of the organization. Audit organization to identify employee relations issues, and recommend appropriate actions to address and resolve those issues. Responsible for conducting all investigations on behalf of the company. Handle employee questions, concerns and grievances. Maintain employee relations records.
> • Contribute to the regular strategic planning, and review and development of the site's Human Resource Strategy and Resource planning and be an integral part of the site Management Group with the ability to positively contribute.
> • Perform all other duties and special projects as assigned.

Requirements
• Min Degree in Human Resources from a recognized university
> • Min 4 year of experience required
> • Office Hours/ 5 Days
> • Excellent communication skills is a must
> • Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: Business Partner - Leon)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Skills
Recruitexpress
05Dec
Medical Sales Representative
Recruitexpress   via Recruitexpress

Job Description:
• To work with sophisticated audience comprised of surgeons and healthcare professionals.
> • To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
> • To Identify the needs of new prospects and develop appropriate responses
> • To Cross-sell additional products or manage new product introductions as they become available
> • To work with the sales team by receiving coaching, training or    Read more

mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
> • To Maintain training in product features/benefits, and other critical business applications
> • To Collect competitive data and remain current on industry, customer, and competitive trend
> • To Participate in professional association meetings outside of regular business hours, as required
Requirements:
• Degree in any Discipline
> • Good analytical and questioning skills coupled with ability to develop and implement sales strategies
> • Strong in interpersonal, communication and influencing skills
> • Able to work independently with minimum supervision

Skills
Recruitexpress
04Dec
Perm Trainer (Indonesia Market)
Recruitexpress   via Recruitexpress

Monday - Friday, 10-7pm
Call Center environment 

Trainers are responsible for training and supporting the various training requirements of the Customer Service Agents on
> an ongoing basis. 

Summary of Responsibilities

• Train new hires on Communication, Soft Skills, Process & Compliance Parameters
> • Adhere to the suggested Learning Path and upskill new hires with effective retention tracking and coaching to enhance agent performance
> • Analyze skill, retention capability and willingness of the new hire during    Read more

the training program and share data with Training Manager 
• Understand the Coaching / Training needs of the in-production agents & support QA team in bridging any knowledge gaps.
> • Keep the reps updated on new process changes/updates, improvement initiatives.
> • Conduct Compliance, Communication & Process Awareness sessions for new hires.
> • Conduct floor Training Initiatives
> • Develop Action plans and report out the Training Analysis in business reviews.
>
>

Skill Set Requirement:

• Customer Experience /Process/Compliance Knowledge & Orientation
> • Proficiency in Bahasa Indonesia or Bahasa Malayu is required due to the need to liaise with the local counterparts in Indonesia Market
> • Presentation, Feedback & Coaching skills
> • MS Office working knowledge
> • Flexibility to work in shifts as per process requirement
>
>

Interested candidates please send me your resume in Ms word to aslinwong@recruitexpress.com.sg attn to Aslin Wong Mun Ning (R1326393)

Aslin Wong Mun Ning | R1326393 | Recruit Express Pte Ltd | EA No. 99C4599

Skills
Recruitexpress
04Dec
Call Centre Supervisor/$2200 - $2700/ Central
Recruitexpress   via Recruitexpress

Job Scope:

Monitoring Staff adherence & productivity
Consolidation of shift allowance and overtime claims
Update all roster records
Printing and filing of reports
Investigate and follow-up customers’ complaints and feedbacks immediately/when necessary. 
Practicing “Walk the Floor” approach
Walking around to see if the agents need help or have any enquires, periodically
Staff counseling
Assist in preparing/updating training materials and manuals
Service Recovery Monitoring
Risk Management
Filing/ Administrative work
Prepare agenda/ minutes of meetings
Coaching & Call Evaluation
Coaching and conduct call evaluation sessions    Read more

for improved call performance and quality statistics
Monitoring and providing feedback on performance on a regular basis

Requirements:

Minimum A levels with customer service experiences - previous experience in call centre is highly preferred
Have experience in managing and leading a team
Self-motivated and able to work independently with minimal supervision
Good communication skills 
Working hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Skills