Sign in or register for a JobTech account.

Jobs that require decisive skill

Rainbow Centre, Singapore
18Oct
Care Facilitator
Rainbow Centre, Singapore   via Glassdoor

About OOSH

OOSH is an out-of-school-hours care service for students with disabilities. OOSH centres offer vibrant, nurturing and safe environments with a range of activities aimed at cultivating the interests and abilities of each student and recognising them as the unique individuals that they are.

About the Role

The OOSH Care Facilitator is responsible for the provision of quality care, learning opportunities and meaningful engagement for students to support their life    Read more

skills development and enhance their accessibility to community resources.

List of Responsibilities include :

a) Participate in the development of student’s Individual Care Plan by monitoring, observing and recording student’s progress to provide data for appropriate individualised care and learning outcomes.

b) Prepare learning materials and learning environments that utilize materials, resources and technology in ways appropriate to the content area.

c) Work with stakeholders and community partners to contextualize and generalize learning and engagement at home and community.

d) Work as a team to ensure student integration of skills and learning in activities.

Candidate Requirements

Technical Competencies:

Minimum 3 “O” Levels or partial “A” Level or Fresh NITEC with pass in English

Core Competencies:

Experience working with students with disabilities is preferred.

Experience working in a student care setting will be an advantage

Preferred achievements / characteristics:

Good communication and interpersonal skills

Analytical, decision-making and problem-solving skills

Adaptive and innovative

Commitment to collaboration and teamwork for effective attainment of work goals and supporting the overall organisational culture

Interested candidates are invited to view our website rainbowcentre.org.sg for more details.

We regret that this position is open only to Singapore Citizens.

Only short-listed candidates will be contacted for an interview.

Job Type: Full-time

Experience:

student care: 1 year (Preferred)

Skills
Cargill
18Oct
Tsf Global Risk Manager
Cargill   via Glassdoor

Position Purpose & Summary

The Risk Management Group (RMG) plays a key role in enabling Cargill’s strategic direction to strengthen its trading and risk management capabilities. RMG is on its journey to becoming a world-class risk management practice, and continuing to execute on its multi-year strategy is paramount to its success. The TCM Enterprise Risk Lead is an embedded leader within the TCM organization leading TCM’s global Risk and    Read more

Credit analysis team (approximately 20 employees) and offering both business and fiduciary leadership insights into the business risks of TCM.

Areas that this leader will be making an impact:

• Ensure fiduciary soundness and independence in assessing key risk metrics with the Enterprises; providing governance as directed by the Financial Risk Committee (FRC).

• Create tangible, observable, realized bottom line value improving trading game plans, trade structuring, loss prevention, and creating efficiency gains

• Be a go-to resource for Business Groups and Stakeholders in areas of risk management, trading, strategy, and talent development

• Execute exceptional results through agility, resiliency, decisiveness, and being results driven

• Leverage high performing system thinking mindset and thought leadership for strategic opportunities that enhance growth

• Lead to enable a world-class risk management culture as a member of the RMG Leadership Team

• Partner on key mergers, acquisitions, divestitures, and joint ventures (MADJV) with CSD and the TCM Enterprises

• Educate Cargill leaders and broader Cargill employees, on RMG’s initiatives, Market Risk Framework, and key concepts.

The TCM Enterprise Risk Lead will have the experience, knowledge, and expertise to help ensure RMG makes timely, strategic decisions optimizing Cargill’s market risk capacity.

Enterprise Risk Leads, and their teams, are embedded into Enterprises and Groups to establish a partnership but must maintain independence to perform RMG’s fiduciary role. In order to deliver on the vision, and ultimately best in class risk expertise, the Enterprise Risk Lead role requires strong influencing skills, the ability to build trusting relationships, apply business acumen, effective communication, leadership presence, a people first mindset to design and lead high performing and engaged teams, a system thinking approach, and laser focused execution while role modeling Cargill’s values and leadership expectations.

There will be significant visibility within Cargill with key stakeholders including the Financial Risk Committee and other C-Suite Executives, Business Group Leaders, CSD, and Finance Leadership. The role will also have a significant presence in the Enterprises, Groups, and RMG partnering closely with Group Trading Managers, Traders, Enterprise Finance Leads, other Enterprise Risk Leads, and the RMG Market Risk COE Lead.

Principal Accountabilities

Enterprise Market and Credit Risk Management (40>)

• Deliver value-added activities (e.g. efficiency gains, improved game plans, trade structuring, loss prevention)

• Provide actionable market risk, credit and structure insights to support decision making and enable an integrated operating approach for Cargill

• Bring Risk thought leadership to support Corporate and Enterprise strategic initiatives (portfolio, strategic reviews, etc.)

• Provide market risk expertise and leadership on CRC and FRC governed areas, Enterprise/Business Group requests, and Risk Profile reviews

• Lead team in providing data driven risk quantification on existing portfolio through Cargill’s Market Risk Framework and updated TCM RU methodogy, scenario planning to management and traders, and trading performance metrics for use in continuous improvement

• Promote prudent risk taking, optimal sizing, and support dynamic management of exposures to maximize risk/reward potential; ensure the appropriate rigor and assessment are applied to any position taking.

• Support leading market risk and performance lookback meetings while actively and openly challenging positions and game plans when necessary

• Continuously seek process improvements such as systemizing existing reports and dashboards, standardizing and programing key tasks, and questioning RMG and Finance processes; once improvements are identified enact change

• Bring external learnings to broaden and improve market risk quantification and measurement

• Strengthen and foster a healthy risk culture; promote the “Integrated Operating Company” mindset in the management of risk

Strategy & Execution (20&)

• Execute and support RMG’s ongoing risk management vision and strategy

• Be a go-to resource for embedded businesses in areas of risk management, trading, strategy, technology, FP&A, and talent development

• Lead TCM risk team executing roadmap to implement strategic priorities and deploying best practices

• Overcome strategic and organizational challenges to build a world-class risk management practice

• Recommend strategic choices and prioritize while gaining alignment with key stakeholders within the TCM Enterprise

Talent Development (20>)

• Design and lead a high performing, diverse, and engaged team that models Cargill’s leadership expectations, guiding principles, values and behaviors

• Effectively manage team performance and retention through education, feedback and coaching, development, succession planning, and sponsorship of career opportunities.

Communication and Stakeholder Management (10>)

• Be an engaged, embedded partner with stakeholders (e.g. Enterprise Leads, Group Leaders, Group Trading Managers, Enterprise Finance Leads, etc) leading change and gaining alignment on trading, risk management, strategy, and other projects

• Take the lead developing relationships within Trading and Finance to improve connections between Groups and functions both within the Enterprises the role supports and outside

• Build and leverage external relationships with TCM customers, banks and research firms

• Effectively communicate and educate Cargill leaders and employees on RMG’s initiatives.

Engage as Member of RMG Leadership (10>)

• Work with RMG Leadership on cross enterprise risk projects and in leading global RMG; collaborate to bring consistency, improved processes, best practices, standardization, and promoting continuous improvement

• Embrace new ideas and concepts developed by the broader RMG team and pilot or implement when needed

• Learn from the outside and share with Cargill and RMG on industry practices, risk discipline advancement, and benchmarking

• Role model Cargill’s values and foster an environment of constructive challenge within the RMG team

• Engage in strategic workforce planning, actively support the export/input model and talent initiatives to attract, develop, and retain top talent for Cargill and RMG.

Education, Experience, Skills

Required Qualifications

• Bachelor’s degree

• Proven market and credit risk management understanding, both in their concepts and in their application to business decisions.

• 8 years of business experience in a relevant area (e.g. trading, market risk management, finance, etc.)

• Demonstrated leadership skills to drive enterprise change management and resolve conflicts; ability to navigate complex organizations and develop high-level stakeholder partnership

• Experience working in different geographical areas and across enterprise-wide functions

• A commercial mindset with commodity trading and options exposure

• Strong ability to apply judgment when dealing with ambiguity and variable market factors

• Proven strong organizational, analytical and problem-solving skills

• Strong communication skills

Preferred Qualifications

• 7 years of market risk-related experience

• MBA, CFA, or related post-bachelor education

• Deep understanding of FX, operational, and credit risk

• Experience managing a global team

• In-depth TCM and Cargill knowledge

• Desire to work with a culturally diverse and dispersed global team.

Other relevant information to the position

The successful candidate will need to demonstrate proven ability to lead a diverse group of risk and credit domain experts and to develop new talent with high performing pipeline. To gain an understanding for both the proprietary and contingent risks created by TCM’s business model and to be able to explore both in detailed analysis.

Skills
AAM ADVISORY PTE. LTD.
18Oct
Personal Assistant
AAM ADVISORY PTE. LTD.   via Glassdoor

Roles & Responsibilities

AAM Advisory (AAM) is an award winning Financial Advisory firm in Singapore with over 5,000 clients and more than SGD 1 billion of assets under advisement (AUA). Located in the heart of the Central Business District at Capitagreen, AAM has a team of experienced Financial Adviser Representatives (FARs), all of whom are authorized by the Monetary Authority of Singapore (MAS).

AAM Advisory is part of Quilter plc,    Read more

a UK FTSE listed company and leader in cross-border wealth management.

Main purpose of role

As a personal assistant (PA) you will work closely with senior managerial or sales staff to provide administrative support, usually on a one-to-one basis. You will help a manager to make the best use of their time by dealing with secretarial and administrative tasks.

Key Responsibilities and Scope of role

Responsibilities

As a PA, you will often act as the Financial Planners first point of contact with people from both inside and outside the organization. Tasks are likely to include:

Devising and maintaining office systems, including data management and filing;

Screening phone calls, enquiries and requests, and handling them when appropriate;

Meeting and greeting visitors at all levels of seniority;

Organizing and maintaining diaries and making appointments;

Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;

Carrying out background research and presenting findings;

Producing documents, briefing papers, reports and presentations;

Organizing and attending meetings and ensuring the manager is well prepared for meetings;

Liaising with clients, suppliers and other staff.

In addition to supporting managers, their team and departments, many PAs also have their own personal workload and responsibilities. The scope of the PA's role can be extensive and additional duties may include:

Carrying out specific projects and research;

Responsibility for accounts and budgets;

Taking on some of the manager's responsibilities and working more closely with management;

Deputizing for the manager, making decisions and delegating work to others in the manager's absence;

Being involved in decision-making processes.

Client Service for Assigned Advisers:

Valuations

Preparation of reports for review meetings

Manage the proposal process and any correspondence with client or prospect

Sales Support for Assigned Adviser:

Quotation and Reports

Assistance with presentations and organizing of events/seminars

Welcoming prospects and clients

Attending events/seminars

Key Skills

Exceptional written and oral communication skills;

Excellent word processing and IT skills, including knowledge of a range of software packages;

The ability to work under pressure and to tight deadlines;

Good organizational and time management skills;

The ability to research, digest, analyses and present material clearly and concisely;

Excellent interpersonal skills;

The ability to work on your own initiative;

Honesty and reliability;

Attention to detail;

Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines;

Discretion and an understanding of confidentiality issues

Qualifications required

Microsoft Office

Secretarial qualification advantageous

Experience required

Minimum of 2 years required

Benefits

20 days holiday per year + Public Holidays

Private Health Insurance

Annual Pay review

Annual Bonus Scheme

Working Hours

Monday to Friday

9am – 6pm

Skills
Autodesk
18Oct
Client Services Representitive
Autodesk   via Glassdoor

Location: Singapore

Job ID: 19WD35373

Position Overview

Autodesk is looking for an experienced Client Services professional to join our APAC Client Services team. The Client Service Representative will provide operational and customer support to both external and internal stakeholders via phone, chat and email.

Responsibilities

Lead and drive operational excellence through world-class support and ownership in all aspects of Autodesk’s products and services (activities) related orders and inquiries (Cases pertaining to orders, order    Read more

status and shipping information, products, licensing and asset management, prices, product availability. Research and analyze historical data to provide solutions)

Ensure that all Business Cases are addressed in accordance to defined global principles and guidelines within the agreed global SLOs

Ensure high level of partner satisfaction and responsiveness to escalations resolutions

Take ownership of partner on-boarding processes and trainings and contributes in global initiatives for enhancing overall partner experiences

Analyze metrics and initiates daily action plans for resource optimizations

Establish scalable partnerships to deliver solutions to global partners

Collaborate with cross-functional teams to deliver efficient service solutions to global partners and customers

Maintain good working relationships and communications with multiple internal stakeholders and (external) partners to facilitate all transactional and operational activities

Execute all month-end and quarter-end activities flawlessly

Demonstrate and appreciate the diverse culture and supports the creation of greater synergies and innovations within the organization

Champion Autodesk’s initiatives though individual’s activities and behaviors and promotes and inspires others to Autodesk’s directions and goals

Handle Activation and License file to support End Customer and partners

Minimum Qualifications

Degree in Business, Supply Chain, Logistics Management or Diploma Holder with relevant experience required

Minimum 3 years of work experience in customer service, logistics or order management process

Good communication skills

Demonstrate analytical, problem solving and decision-making skills

Flexible and adaptable to work in a global and multi-cultural environment

Working experience in SAP sales order management, Siebel and Salesforce.com preferred

Candidates with additional language skills are welcome, both written and spoken (Korean, Chinese, Japanese, Portuguese, French, Italian, German & Spanish)

<b>

Skills
Autodesk
18Oct
Client Services Representative
Autodesk   via Glassdoor

Location: Singapore

Job ID: 19WD35477

Position Overview

Autodesk is looking for an experienced Client Services professional to join our APAC Client Services team. The Client Service Representative will provide operational and customer support to both external and internal stakeholders via phone, chat and email.

Responsibilities

Lead and drive operational excellence through world-class support and ownership in all aspects of Autodesk’s products and services (activities) related orders and inquiries (Cases pertaining to orders, order    Read more

status and shipping information, products, licensing and asset management, prices, product availability. Research and analyze historical data to provide solutions)

Ensure that all Business Cases are addressed in accordance to defined global principles and guidelines within the agreed global SLOs

Ensure high level of partner satisfaction and responsiveness to escalations resolutions

Take ownership of partner on-boarding processes and trainings and contributes in global initiatives for enhancing overall partner experiences

Analyze metrics and initiates daily action plans for resource optimizations

Establish scalable partnerships to deliver solutions to global partners

Collaborate with cross-functional teams to deliver efficient service solutions to global partners and customers

Maintain good working relationships and communications with multiple internal stakeholders and (external) partners to facilitate all transactional and operational activities

Execute all month-end and quarter-end activities flawlessly

Demonstrate and appreciate the diverse culture and supports the creation of greater synergies and innovations within the organization

Champion Autodesk’s initiatives though individual’s activities and behaviors and promotes and inspires others to Autodesk’s directions and goals

Handle Activation and License file to support End Customer and partners

Minimum Qualifications

Degree in Business, Supply Chain, Logistics Management or Diploma Holder with relevant experience required

Minimum 3 years of work experience in customer service, logistics or order management process

Good communication skills

Demonstrate analytical, problem solving and decision-making skills

Flexible and adaptable to work in a global and multi-cultural environment

Working experience in SAP sales order management, Siebel and Salesforce.com preferred

Candidates with additional language skills are welcome, both written and spoken (Korean, Chinese, Japanese, Portuguese, French, Italian, German & Spanish)

<b>

Skills
IQVIA
18Oct
Analyst
IQVIA   via Glassdoor

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

JOB OVERVIEW

Provides high quality, on-time input to client projects in the life sciences    Read more

field. Assignments typically require analysis and problem solving within an established framework.

Responsibilities

Essential Functions

•Under direct supervision, assists with the review and analysis of client requirements or problems and assists in the development of client solutions.

•Assists in the development of detailed documentation and specifications.

•Under close supervision, performs quantitative or qualitative analyzes to assist in the identification of client issues and the development of client specific solutions.

•Assists in the design and structure of presentations that are appropriate to the characteristics or needs of the audience.

•Proactively develops a basic knowledge of consulting methodologies and the life sciences market through the delivery of consulting engagements and participation in formal and informal learning opportunities.

•Engagement based responsibilities are assigned and closely managed by Consultants, Senior Consultants, Engagement Managers or Principals.

Education

Bachelor's Degree

Additional Work Experience

1-3 years of related experience

Skills and Abilities

Works willingly and effectively with others in and across the organization to accomplish team goals.

Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline.

Knowledge of consulting methods, tools and techniques, related to one’s functional area.

Knowledge of current events and developments within an industry and major competitors.

Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies.

Effective time management skills.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID:

R1096584

Skills
Nutanix
18Oct
Solution Sales Specialist - Nutanix Era - Database Automation
Nutanix   via Glassdoor

The Business

Nutanix solutions leverage web-scale engineering and consumer-grade design to converge Data Centre infrastructure (compute, storage and virtualisation) into intuitive software which delivers any application at any scale.

Founded in 2009 in Silicon Valley, we have been a publicly held company since 2016 and number 5500 Nutants world-wide. We’ve just been named 2019 Gartner Magic Quadrant Leader for Hyper-Converged Systems too, (despite the David and Goliath size differences!)

The Product

Named    Read more

the 2018 hyperconverged infrastructure product of the year by CRN, Nutanix Era is a software suite that automates and simplifies database administration, bringing one-click simplicity and invisible operations to database provisioning and life cycle management.

With one-click database provisioning and CDM as its first services, Nutanix Era enables DBAs to provision, clone, and refresh their databases to any point in time.

https://www.youtube.com/watch?v=J4jxQLxfLds

The Role

You will serve as a technical solution sales leader in Nutanix’s Era business unit, working with our enterprise sales organisation to influence and drive the adoption of Era in new and existing customers.

Serving as a product specialist, trusted advisor and account manager, you will work in a team of technical, partner and consulting resources to educate customers, demonstrate our products and prove their value.

Crucially, you will achieve and exceed quarterly Nutanix Era sales and consumption targets in APAC (ex Japan), both seizing new market share and maintaining Nutanix’s position as a sector and industry leader.

Responsibilities

Be the key solution sales leader and influencer in shaping customer decisions to buy and adopt Nutanix Era, serving as a product specialist, trusted advisor, and account manager for end customers and field sales teams.

Present, demonstrate and help execute proof of concepts for Nutanix Era and drive customer engagements from early conversations to decision making evaluations.

Design and implement Nutanix Era solutions by leveraging Product experts, Solution Architects and Nutanix Consulting Services.

Own the sales revenue targets for Nutanix Era in your assigned region and work alongside field sales teams to grow the Nutanix Era business.

Drive sales and adoption through sales-led activities such as targeted account planning, account management and replicating product success at scale

Lead TCO and ROI conversations with customers and field teams as opportunities progress from through the sales cycle

Influence Nutanix Era strategies by providing feedback to sales, marketing, and engineering on current and future product requirements and sales blockers encountered

You will be a thought leader in the DBA and Database space. You lead by participating in internal Nutanix technical communities and in the broader industry events and publishing blogs, whitepapers, and reference architectures in your area of expertise.

Requirements

10+ years of relevant experience in Database , Appliance and Software pre-sales and technical sales

Experience with AWS, Azure and/or Google clouds, as well as with MS SWL, PostgresSQL, Oracle, SAP and/or other virtualized database solutions.

Experience growing products from early adopter customers to the late majority (Desirable)

The ability to thrive in an ever-adapting environment, working with cross-functional teams and leveraging company resources to drive sales using a combination of top-down and bottom-up tactics.

Ability to travel (roughly 40-50%)

In Return

Competitive salary package, (base, commission, equity, travel allowance and perks)

Comprehensive private health insurance for you and your family

Industry leading product, sales and industry training/certifications

Yearly international sales and product conferences (often in Silicon Valley Head Office or Las Vegas)

Brand new offices with state of the art amenities.

Skills
American Express
18Oct
Performance Leader, Global Collections
American Express   via Glassdoor

Collections Performance Leader

Lead Global Collections Operations and manage the outside agency partner network.

Have a full-blown dynamic collections strategy in place that best leverages the markets infrastructure. Institute enhanced collections infrastructure, capability and governance. Improve Collection efficiency. Ensure attainment of key business metrics (Roll rates, Recovery) by identifying issues / trends and take appropriate action to solve for them. Participate in strategic planning and decision making with Leadership team.

Carry    Read more

a small business owner mind-set working with a strong sense of urgency and purpose in the execution of treatment/solutions. Partner with agencies to identify opportunities/root cause, deliver and monitor solutions to improve overall performance through analysis on effectiveness of collections, KPI and collector level effectiveness. Ensuring Adherence of all operations processes as per compliance requirements.

Ensure all customer escalations in local market are managed end to end in consultation with relevant stakeholders.

Qualifications

Graduate with a minimum of 10 years work experience preferably In Credit, Collections and agency management Result Oriented - Self-directed with strong interest in the collection business and passionate in driving business results strong thought leadership with ability to incorporate analytical & operational aspects to design & implement innovative solutions to drive performance.

Proven ability to successfully multitask and constantly juggle priorities.

Ability to Partner and Influence Vendors, Peers and Management Excellent Verbal and Written Communication Skills Experience in leading and working in a Team Environment.

Excellent Relationship building and Interpersonal Skills

Offer of employment

with American Express is conditioned upon the successful completion of a

background verification check, subject to applicable laws and regulations.

American Express has

been awarded Aon Hewitt Best Employer Singapore six times. Join us and youll

soon see why.

As an employee, you

can expect challenging work, with purpose. Be more than just your job. Be the

voice of inspiration and transform the way the world does business for a

living. By joining American Express, you are choosing to become a part of the

dynamic team that is recognized as Singapore's "Best Employer 2018".

Why American Express?

Theres a difference

between having a job and making a difference.

American Express has

been making a difference in peoples lives for over 160 years, backing them in

moments big and small, granting access, tools, and resources to take on their

biggest challenges and reap the greatest rewards.

Weve also made a

difference in the lives of our people, providing a culture of learning and

collaboration, and helping them with what they need to succeed and thrive. We

have their backs as they grow their skills, conquer new challenges, or even

take time to spend with their family or community. And when theyre ready to

take on a new career path, were right there with them, giving them the

guidance and momentum into the best future they envision.

Because we believe

that the best way to back our customers is to back our people.

The powerful backing of American Express.

Dont make a difference without it.

Dont live life without it.

ReqID: 19018946

Schedule (Full-Time/Part-Time): Full-time

Date Posted: Oct 17, 2019, 4:46:10 AM

Skills
Facebook
18Oct
Operations Program Manager
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.We're looking for an experienced Operations Program Manager to join our Mobile Operator Support Engineering team in Singapore. As the Operations Program Manager of the Mobile Operator Support Engineering team in Singapore, you will work closely with the team and multidisciplinary cross-functional team supporting operations initiatives around optimisation and efficiency. You will be the point of contact for key external partners and responsible to scale the Operations and improve the support KPIs and CSAT experience. Engage with partners to collect feedback and translate it to product teams and/or create support process improvements. Works closely with product subject matter experts (SMEs) and sets directions and ensure successful role out of the program and document learnings and share best practices across the team. This team works with Mobile Operators / ISPs across the globe to help them deploy and proactively monitor and support the deployments of Facebook, WhatsApp and Instagram's Special Pricing configurations, VPN connections, Header Enrichment, Wifi solutions and SMSC Binds from our office in Singapore. The Singapore team works closely with the Mobile Operator Support Engineering teams in California and Dublin to provide 24x7 monitoring and support for our partners. The team also works with Facebook's Infrastructure teams to analyze and resolve any issues reported by Mobile Operators / ISPs / Vendors and evaluate possible improvements in the infrastructure deployments.The team is a key contributor to supporting partners involved in the Internet.org (http://internet.org/) initiative. Internet.org is a global initiative dedicated to making affordable Internet access available to the two thirds of the world not yet connected. Making the Internet available to every person on earth is a goal too large and too important for any one company, group, or government to solve alone. Internet.orgs partners have come together to meet this challenge because they believe in the power of a connected world. This role is an opportunity to be part of this initiative by working with global Mobile Operators / Internet Service Providers (ISP) on creating new business models to bring affordable Internet to the unconnected.

Responsibilities:

Work closely with highly multidisciplinary cross-functional (XFN) teams to improve operation initiatives around optimisation and efficiency.

Review operational issues and determine if a technology (product) solution is required or a process corrections needs to be made. Identify opportunities to improve business practices and drive internal process improvements across multiple teams and functions.

Responsible to scale the operations and maintain world-class support process for FB connectivity program and establish healthy relationship with partners.

Regular sync up with strategically important partners and measure their success by reviewing their support metrics and define ways to improve partner efficiency and effectiveness.

Program manage the SME program and align expectations, track their progress and adopt best approach and learnings to all product SMEs.

Take ownership of partner issues, handle escalations and follow problems through to resolution.

Ensure product checklist is completed before on-boarding support to the team.

Document learnings and share operational insights to cross-functional teams.

Foster a culture of data driven decision making.

Must be willing to travel internationally (Approx 20%)

Mininum Qualifications:

Bachelors degree in computer science, systems engineering, electrical engineering, or a related field

Minimum 5 years of work experience in Project Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space.

Minimum 3 years as a business analyst with expertise in multiple requirement analysis techniques/methodologies

Demonstrated creative problem-solving approach and experience in using data visualisation technologies to help drive business insights.

Good understanding of Mobile operator infrastructure (especially packet core), IT infrastructure and IP networking protocols is a MUST.

Experience leading global projects and hands-on project management of multiple concurrent projects.

Experience in launching support programs from inception to delivery, manage partners, define success and measuring their performance.

Experience in implementing training and quality audit programs

Resourceful, action-orientated with the ability to get things done and overcome obstacles and develop creative solutions to problems

Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.

Excellent verbal and written communication skills and demonstrate attention to detail

Preferred Qualifications:

Strong systems development and deployment experience.

Project or Program Management Certification (such as PMP) preferred.

Working experience on any BI tools (Tableau) will be advantageous.

Programming, scripting or Software debugging experience would be highly advantageous.

Skills
AIG
18Oct
It Audit Manager
AIG   via Glassdoor

Functional Area:

IA - Internal AuditEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG APAC Holdings Pte Ltd

Your future team

AIG's Internal Audit Group (IAG) plays a critical role in protecting the assets, reputation and sustainability of AIG. The team adds value through helping improve operations; bringing a rigorous approach to evaluating and improving the effectiveness of risk management, control and governance processes. You will be part of a large    Read more

and diverse firm working within a team-oriented environment of the IAG. You will gain a unique view of AIG, as part of planning and executing on all aspects of the audit process and risk assessment activities and will build close working relationships with business and functional leaders, colleagues across other assurance functions, and within Internal Audit. You will be an integral member of the team in supporting AIG’s vision and strategic direction.

Your contribution at AIG

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

This position will work within the diverse global IAG and will have opportunity to provide subject matter expertise across IAG’s technology, regional and functional audit teams. This is a regional role covering AIG operations primarily in the APAC, but also in Japan. IT Audit is responsible for the review of application systems, technology infrastructure, and general IT controls in countries throughout APAC. The company has a variety of computer environments using varied programming languages, database management systems and software products. IT Audit is seen as being an integrated function in AIG in that both business and technology controls are covered during the reviews. The majority of our audits are completed with, and in support of, our financial audit colleagues.

There are 2 IT Audit staff based in Malaysia and the successful candidate will benefit from working in a large and diverse financial services firm and within a team-oriented environment of the global Internal Audit Group. The candidate will be able to have a unique view of AIG, as part of planning and executing on all aspects of the audit process and risk assessment activities and will have the opportunity to build close working relationships with business and functional teams, colleagues across other assurance functions, and within Internal Audit. The candidate will experience Japan and internal audit and business practice and potential travel to locations across the region.

Specific responsibilities of this role will include:

Evaluate technology control environments as part of audit coverage across the APAC region in accordance with IAG, Institute of Internal Auditors Standards, and regulatory expectations and requirements.

Focus on auditing application controls and IT related processes for design and operating effectiveness.

Partner with the Finance/Operational audit teams to provide support and contribute to technology risk assessment, control identification, and risk remediation.

Actively participate in all phases of audit life cycle (audit planning, fieldwork and reporting) and delivering work products consistent with IAG quality standards.

Articulate audit issues and draft audit findings in a factual and concise manner.

Validate audit issue remediation activities so that control issues are effectively resolved.

Engage in advisory work as a way to provide value-added feedback to assist management in improving their operations.

Establish effective working relationships with stakeholders and colleagues.

Thoughtful and decisive in applying the appropriate level of analysis and judgment to make timely decisions.

Able to work as a collaborative partner by seeking and considering others' opinions and by contributing to an atmosphere where ideas are openly exchanged.

Able to determine relevance and importance of information, including its effect on the situation at hand.

What we are looking for

We would expect IT Auditors joining AIG to have specific IT Audit experience in a Big 4 accounting firm or multinational financial service organization

A relevant professional qualification such as CISA would be preferred.

It would be useful to have a background in Insurance or Financial Services, with any business knowledge of commercial insurance products, operational processes (e.g. underwriting and claims) of benefit.

Strong analytical and problem solving ability.

An understanding of governance, risk management and control issues relevant to the assigned portfolio.

Excellent interpersonal skills to work effectively with a range of stakeholders.

High motivated with the ability to meet deadlines and to ensure quality in every aspect of internal audit work.

Excellent written and verbal communication skills.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Skills