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First Health
06Apr
Marketing Executive, Creative Graphic Design (Content Strategies)
First Health   via JobsCentral

We are hiring
A vibrant health product brand invites applicant for the following full-time position
 
MARKETING EXECUTIVE, CREATIVE GRAPHIC DESIGN (CONTENT STRATEGIES)
 
 
Job Responsibilities:

Think customer first and ensure that client / internal content is engaging, compelling and relevant and enhances the overall perception of the client / internal brand
Define key targets and implement the loyalty strategy - includes up sell and cross sell: develop innovative and interactive mechanisms
Define objectives and recommend    Read more

choice of media and resources to ensure that campaigns are effective, economical, and appropriate
User acquisition, user engagement, content management, research and survey
Able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
Understand and be able to extend the visual language for the project, taking into consideration not only how a presentation looks but how it works and will be used in the future
Conceptualize creative ideas and design to ensure functionality of the company’s marketing efforts.
Respond to briefs and develop concepts and designs for branding campaigns, projects’ promotion materials for print and digital communications and meet the desired objectives.
Responsible for on-going innovation, reporting & development of paid, digital & social
Follow through with turnkey projects from design to final artwork and production to ensure timely delivery.
To draft and propose many different marketing contents
Review the existing architecture of websites
Updating and maintenance of social media platforms
Engaging and responding to communities
Campaign and promotion planning
Event support
Other ad-hoc duties required including website, updating design and graphic creation for presentations and marketing materials 
Provide administrative/store support and any other ad-hoc duties as and when assigned

 
 
Job Requirements:
>
Must possess a flair for storytelling, a talent for communicating and presenting your ideas, strong passion for your work, and the courage to push creative boundaries
Have a good grasp of Traditional Marketing, Digital Marketing and Event Activation
Has outstanding presentation skills
Must have experience in creating visual interface designs for websites and mobile applications
Proficient in illustrator, InDesign and Photoshop
Creatives such as animated video ads is a plus
Knowledge of Dreamweaver and Final Cut is a plus
Excellent spoken and written communication skills in English
A good aesthetic eye and able to design with a clear communication objective in mind.
Able to prioritize, multi-task and adhere to tight deadlines
Passionate in paid advertising and digital marketing
Familiar with social media and online landscapes

 
 
Additional notes

5 working days
Good salary
Good working environment
Open to Singaporeans
Minimum 3 years of working experience (with CPF contribution)

 
 
Benefits & Perks
 

Onboarding orientation
Work/Life balance
Performance-based rewards
Paid time-off
A company that values its employees' growth and needs
Training is comprehensive and thorough to make sure new hires acclimate to this work environment

 
We regret that only shortlisted candidates will be notified.
 
Call 6542 9790 to know more or email CV to enquiry

firsthealth.com.sg.
Thank you for applying.
 

 
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Position Level * 
(pick up to 2)
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>Employment * 
(pick up to 2)
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Required
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(pick up to 3)
'N' Levels / 'O' LevelsITE/ NITEC/ Higher NITEC'A' LevelsDiplomaBachelor's / HonoursMasters / PhD
Job Category * 
(pick up to 4)
 
Your Selection: Advertising/Media Buying, Brand/Product Management, Digital/Online Marketing, Events Management

 
Job Location 
Singapore   
Post Job on the selected JobsCentral Network portals * 
 
(Please tick all portals that are relevant to this recruitment ad)
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JobsCentral.com.sg
University
Nanyang Technological UniversitySingapore Institute of TechnologyNational University of SingaporeSingapore University of Technology and DesignSingapore Management UniversitySingapore University of Social Sciences
Polytechnic / Equivalent
Ngee Ann PolytechnicSingapore PolytechnicNanyang PolytechnicTemasek PolytechnicRepublic PolytechnicNanyang Academy of Fine Arts
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Management Development Institute of SingaporeSingapore Institute of ManagementPSB Academy 
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Overseas University 
Open to batch apply * 
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(pick up to 4)
Close
Accounting/Auditing
>Accounting
>Audit & Taxation
>Financial Controller

Architect/Interior Design
>Architecture
>Interior Design
>Landscape

Banking/Finance
>Consumer Banking
>Corporate Banking
>Corporate Finance
>Credit & Loan
>Dealer/Trader
>Investments/Fund Management

Building Construction
>Building/Construction
>Quantity Surveyor

Call Centre
>Call Centre

Civil Service/Military
>Government Sector/Civil Service

Consulting
>Consulting

Corp Comms/PR
>Corporate Communications/Public Relations

Creative Design/Arts
>Fashion Design
>Graphic/Print
>Multimedia/Web

Customer Service
>Customer Service
>Receptionist
>Sales Support/Coordination

Education/Training
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Skills
Credit Suisse
06Apr
Senior Business Manager – Client Channel And Business Integration #144306
Credit Suisse   via Glassdoor

As a continued effort to

grow our Private Banking franchise to a leading force in Asia, under the

leadership of the COO office, the Location Business Management (LBM) team will

ensure a coordinated approach in the development and implementation of our

regional strategy, including business, product and infrastructure plans in

APAC.

For the entire booking

center Singapore, the LBM team coordinates and aligns the various Front to Back

functions of the franchise, working closely with our    Read more

colleagues from the

various functions across the bank (eg. General Counsel, Operations, Solution

Partners, Sales and Trading Services, Product Management, Investment Strategy

and Research, IT) to build an unparalleled platform and deliver the best

service; ensuring the changes are accurately rolled out to the end users with

the goal of minimizing disruption and maximizing the acceptance and benefits.

You can expect a range of challenging tasks and responsibilities, firmly

embedded in the business with the view to deliver sustainable results with a

significant impact to the bank.

Change and Portfolio

Management

Responsible for portfolio level deployment strategy

(including learning, resistance management, reinforcement, and early life

support) to ensure aligned change management and engagement plans for

Front Office across portfolio and across programs

Understanding change and preparing detailed change

impact business analysis (organizational readiness, change impact) with

Product Owners, processing and control teams to determine appropriate

change management strategy

Developing change resistance management plan and drive

appropriate action to resolve/mitigate the resistance points.

Based on change impact, strategize/execute program’s

learning and communication plan including the development of training

materials/broadcast and coordinating its review and distribution. This

also involves conducting trainings together with SME and Talent &

Development. Training plan must detail the training objective/needs,

format, schedule – including rehearsals, change champion, mass rollout,

instructor, materials and its availability dates, audience, and must

maximize Front Office’s awareness, knowledge, and ability on change while

at the same time ensuring changes are reinforced consistently to reach and

maintain targets.

Gathering feedback following the change and ensure the

feedback is being addressed.

Point for Front Office post roll-out.

Providing oversight on the business rollout strategy and

approach across the rollout lifecycle including pilot, mass rollout

(go-to-market), learning, communication and campaign plan, as well as

definition of support model and SLA

Analyzing change management activity efficiency,

including feedback gathering of change, and coordinate the early life

support of change together with the program, with Run-the-Bank support teams

where possible

Business Gatekeeper in

Regional and Location Initiatives

Supporting the Singapore Location COO and point of

contact for Front-to-Back business and operational topics, implementation

of strategic projects, operational improvements and platform rollouts.

Facilitating rollout of Regional and Location

initiatives as specialists, advisory or reviewer depending on nature of

initiative. Initiatives focus around two main area: Client lifecycle

management topics (such as target operating model for account opening,

change in circumstances & due diligence client review, workflow

governance, partner merge, account closure, mailing address maintenance,

etc.) and Products & Suitability (such as new trading capabilities,

additional automated disclosures, enhanced sales platform, etc.)

Representing the voice of Front Office in terms of

usability, look and feel, user workload, UAT scenario, training

requirements, roll out plans, front office procedures, etc. Ensures that

top feedbacks from Front Office are channeled for further implementations.

Responsible as overall business owner and gatekeeper of location’s Front

office engagement and Client outreach experience

Service Governance

Providing support to head of LBM in driving service

excellence provided by supporting functions. Initiatives include

establishing optimal Service Level Agreements (SLAs), service satisfaction

measurement and tracking, identifying service and operational improvement

opportunities

Ensuring that Front Office issues are being tabled and

addressed on a portfolio level, with inputs from respective LBM SMEs

Control and Compliance

Partnering with General Counsel and First Line of

Defense to ensure business compliance with external and internal

regulations

Reviewing Front office procedure to ensure the changes

are appropriate and well documented for front office.

Raising of Issues and

Management in Front Office

All Front Office related issues and incidents,

especially with client impact will be raised to you and there is a need

for process or platform changes. Coordinates issue resolution across

Front-to-Back functions.

Inter and Intra Divisional

Collaboration and Cross Sharing

Collaborating and sharing of information with other FO

and Non-FO departments to stay aligned and effectively cooperate on

regional and booking center level.

Working in this exciting and dynamic change management

agenda within PB business

Interacting with various levels of business partners

To join a team which foster and build a culture of

collaboration for driving innovative excellence.

Minimum 7-10 years of business experience with

Front-to-Back banking process knowledge (PB front office or digital

business background is an advantage and preferred, but is not mandatory

subject to the overall skills of the candidate)

Project and change management knowledge is preferred

Ability to create and think out of the box, motivate

changes across the organization

Outstanding written and verbal communication skills and

presentation skills, including campaign design and story-lining, skills

Analytical and confident personality and can build

excellent positive relationship skills in order to collaborate with

various team members across various departments (Front Office, General

Counsel, Operations, Product Management etc.) and multi-level business

partners within the Bank. High service and client orientation, enthusiasm

for the contact with business partners.

Work collaboratively in a dynamic fast paced environment

but can also work as a responsible team member who is open to suggestions.

Ability to excel under tight deadlines and possess a positive can-do

attitude

Dedicated, ambitious, hardworking who can work on own

initiative and deliver on time whilst also being a good teammate and can

maintain positive partnerships with business associates. High level of

integrity, sense of urgency, attention to detail and quality standards,

deliver high quality and accurate outputs with a can-do attitude

Outstanding organizational and time management skills,

including the ability to prioritize and multitask. Outstanding PowerPoint,

Excel skills and problem solving skills.

Skills
Credit Suisse
06Apr
Senior Singapore Location Business Manager #146742
Credit Suisse   via Glassdoor

As

a continued effort to grow our Private Banking franchise to a leading force in

Asia, under the leadership of the COO office, the Location Business Management

(LBM) team will ensure a coordinated approach in the development and

implementation of our regional strategy, including business, product and

infrastructure plans in APAC.

For

the entire booking center Singapore, the LBM team coordinates and aligns the

various Front to Back functions of the franchise, working closely with our

colleagues    Read more

from the various functions across the bank (eg. General Counsel,

Operations, Solution Partners, Sales and Trading Services, Product Management,

Investment Strategy and Research, IT) to build an unparalleled platform and

deliver the best service; ensuring the changes are accurately rolled out to the

end users with the goal of minimizing disruption and maximizing the acceptance

and benefits. You can expect a range of challenging tasks and responsibilities,

firmly embedded in the business with the view to deliver sustainable results

with a significant impact to the bank.

Change and Portfolio Management

Responsible for

portfolio level deployment strategy (including learning, resistance

management, reinforcement, and early life support) to ensure aligned

change management and engagement plans for Front Office across portfolio

and across programs

Understanding

change and preparing detailed change impact business analysis

(organizational readiness, change impact) with Product Owners, processing

and control teams to determine appropriate change management strategy

Developing

change resistance management plan and drive appropriate action to

resolve/mitigate the resistance points.

Based on change

impact, strategize/execute program’s learning and communication plan

including the development of training materials/broadcast and coordinating

its review and distribution. This also involves conducting trainings

together with SME and Talent & Development. Training plan must detail

the training objective/needs, format, schedule – including rehearsals,

change champion, mass rollout, instructor, materials and its availability

dates, audience, and must maximize Front Office’s awareness, knowledge,

and ability on change while at the same time ensuring changes are

reinforced consistently to reach and maintain targets.

Gathering

feedback following the change and ensure the feedback is being addressed.

Point for Front

Office post roll-out.

Providing

oversight on the business rollout strategy and approach across the rollout

lifecycle including pilot, mass rollout (go-to-market), learning,

communication and campaign plan, as well as definition of support model

and SLA

Analyzing change

management activity efficiency, including feedback gathering of change,

and coordinate the early life support of change together with the program,

with Run-the-Bank support teams where possible

Business Gatekeeper in Regional and

Location Initiatives

Supporting the

Singapore Location COO and point of contact for Front-to-Back business and

operational topics, implementation of strategic projects, operational

improvements and platform rollouts.

Facilitating

rollout of Regional and Location initiatives as specialists, advisory or

reviewer depending on nature of initiative. Initiatives focus around two

main area: Client lifecycle management topics (such as target operating

model for account opening, change in circumstances & due diligence

client review, workflow governance, partner merge, account closure,

mailing address maintenance, etc.) and Products & Suitability (such as

new trading capabilities, additional automated disclosures, enhanced sales

platform, etc.)

Representing the

voice of Front Office in terms of usability, look and feel, user workload,

UAT scenario, training requirements, roll out plans, front office procedures,

etc. Ensures that top feedbacks from Front Office are channeled for

further implementations. Responsible as overall business owner and

gatekeeper of location’s Front office engagement and Client outreach

experience

Service Governance

Providing support

to head of LBM in driving service excellence provided by supporting

functions. Initiatives include establishing optimal Service Level

Agreements (SLAs), service satisfaction measurement and tracking,

identifying service and operational improvement opportunities

Ensuring that

Front Office issues are being tabled and addressed on a portfolio level,

with inputs from respective LBM SMEs

Control and Compliance

Partnering with

General Counsel and First Line of Defense to ensure business compliance

with external and internal regulations

Reviewing Front

office procedure to ensure the changes are appropriate and well documented

for front office.

Raising of Issues and Management in

Front Office

All Front Office

related issues and incidents, especially with client impact will be raised

to you and there is a need for process or platform changes. Coordinates

issue resolution across Front-to-Back functions.

Inter and Intra Divisional Collaboration

and Cross Sharing

Collaborating

and sharing of information with other FO and Non-FO departments to stay

aligned and effectively cooperate on regional and booking center level.

Working in this

exciting and dynamic change management agenda within PB business

Interacting with

various levels of business partners

To join a team which

foster and build a culture of collaboration for driving innovative

excellence.

Minimum 7-10

years of business experience with Front-to-Back banking process knowledge

(PB front office or digital business background is an advantage and preferred,

but is not mandatory subject to the overall skills of the candidate)

Project and

change management knowledge is preferred

Ability to

create and think out of the box, motivate changes across the organization

Outstanding

written and verbal communication skills and presentation skills, including

campaign design and story-lining, skills

Analytical and

confident personality and can build excellent positive relationship skills

in order to collaborate with various team members across various

departments (Front Office, General Counsel, Operations, Product Management

etc.) and multi-level business partners within the Bank. High service and

client orientation, enthusiasm for the contact with business partners.

Work

collaboratively in a dynamic fast paced environment but can also work as a

responsible team member who is open to suggestions. Ability to excel under

tight deadlines and possess a positive can-do attitude

Dedicated,

ambitious, hardworking who can work on own initiative and deliver on time

whilst also being a good teammate and can maintain positive partnerships

with business associates. High level of integrity, sense of urgency,

attention to detail and quality standards, deliver high quality and

accurate outputs with a can-do attitude

Outstanding

organizational and time management skills, including the ability to

prioritize and multitask. Outstanding PowerPoint, Excel skills and problem

solving skills.

Skills
Ocbc Bank
06Apr
Retail / Ecommerce Relationship Manager
Ocbc Bank   via Glassdoor

Job Description

We are seeking for a Relationship Manager with sales experience to support the growth of eCommerce / Retail within Merchant Business. This position will report to the Head, Merchant Business and support the execution of the sales plans and projects.

The candidate can expect an exciting journey in the Online / Retail payment space and develop payment knowledge, hone sales and individual skillsets. With demonstrated capabilities and proven    Read more

results, the candidate can also expect career progression from an individual contributor role to a team-lead role and eventually taking on wider responsibilities in the management team.

Job Responsibilities

To meet sales targets on the acquisition of new Retail/Ecommerce merchants and manage existing SME and Key merchants.

Monitor merchant sales performance, grow organic sales volume from existing merchants and keep abreast of competition (MDR, terminals, POS solutions, latest upstream solutions and trends).

Manage existing Merchants day to day requests/orders and work with internal stakeholders on any dispute resolution with merchants.

Ensure that all Merchant Business activities and documentation are in compliance and within Merchant Business relevant policies

Participate in projects, support in Reports Generation and data analysis

*LI-EN

Job Qualifications

The candidate should possess at least 2 - 5 years of relevant sales experience

Job Required Traits

Take Initiative in learning and demonstrate Positive Attitude

Result-oriented and self-motivated

Good command of language (oral and written)

Ability to multi-task and manage stress

Independent yet able to contribute as a team and leadership skills.

Skills
Lazada
06Apr
Intern
Lazada   via Glassdoor

Job Description

AI Intern (Chatbot), Lazada Singapore

What is this internship about?

You will be involved in Artificial Intelligent (AI) projects, with a focus on developing AI-based chatbot application that delivers impact for improving Lazada customer care operations.

You will focus on converting customer's data insights into cognitive solutions and run experiments to improve the chatbot resolution rate.

You will learn about the Alibaba AI Technology and how to perform annotation work for    Read more

the chatbot.

You will learn the different modules of a Alibaba chatbot & design the conversation interaction.

You will be working alongside with the Artificial Intelligent (AI) Trainer team in an agile, fast-moving and collaborative environment involving AI algorithm engineers, Alibaba developers, and customer care operation experts of different expertise and backgrounds.

What will you achieve at the end of internship?

As the world adopts AI fast, where chatbots are visible in most of the websites today, the need for such AI talents will rise soon who has the experience in creating human interactions that is analytically designed. This will give you a head start into the future of demand.

You will learn and understand the Alibaba chatbot framework which will give you a foundation in chatbot technology.

You will be able to develop your presentation skills where you will own a mini project and given the opportunity to present to Lazada SG Customer Care management team.

You will gain domain knowledge on how E-Commerce works in Lazada & Redmart.

Job Requirements

Who are we looking for?

You are a bachelor student in Information System Management, Business Analytics, Computer Science, Engineering, Business Intelligence, Business or similar

You are a great team player who excels working with diverse group of colleagues and poses excellent social and communication skills

You are skilled in SQL/Python is a plus

You are proficient in Microsoft Office, especially with Excel (Pivot, VLOOKUP) skills

You are structured and possess critical and analytical thinking

You have strong planning, organisational and communication skills

You are able to work independently with minimal supervision

You are driven by results.

Skills
Shopee
06Apr
Business Development Intern
Shopee   via Glassdoor

Business Development Intern

Department: Business Development and Partnerships

Level: Internship

Office Location: Singapore

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the    Read more

best prices.

Job Description:

Assist in the development of business strategies by using data and statistical analysis to identify high potential sellers

Identify trends and market opportunities outside the mainstream C2C market

Promoting and encouraging niche sellers to come on board the Shopee platform

Relationship management with key sellers; assisting them in their needs and maintaining a positive relationship

Requirements:

Creative and innovative approach to problem solving

Positive, team-player, and energetic attitude

Entrepreneurial spirit

Work well in a fast-paced environment

Excellent in communication, enjoys interacting and forming relationships with partners

Analytical and comfortable with data, Microsoft Excel skills will be advantageous

Relevant experience in e-commerce is a plus

Knowledge of local fashion and/or lifestyle industries will be a plus

'A' Level graduates are welcomed to apply!

Time Period:

Please state your availability clearly in the comments section (Start date, End date, part-time or full-time)

Full-time interns preferred (3-6 months)

Students who can commit part-time, minimally 3 working days a week, are also welcome to apply

Skills
People Profilers Pte Ltd
06Apr
Marketing Executive (E-Commerce)
People Profilers Pte Ltd   via JobsCentral

Location: Near One North MRT
Working Hours: 5 Days Work Week (9am - 630pm)
Salary :$2800 -$3500
 
Our Client specialist in retail on leather goods and accessories .They are the growing brands with existence in Singapore and Southeast Asia.
 
Job Responsibility

Develop and implement ecommerce strategy in order to improve website performance and increase customer base
Develop and execute overall digital marketing plan, including the management and allocation of budget for various digital marketing efforts.
Execute and    Read more

optimize digital marketing efforts across all channels and tools (e.g. Google Ads, Social Media Ads, e-mail marketing, affiliate marketing, etc)
Analyse data and deliver data-driven strategies to achieve top performance and KPIs
Manage and liaise with e-marketplaces account managers (eg. Zalora,Shopee,Qoo10, Amazon, Lazada etc.)
Lead the digital penetration into new markets overseas
Conduct market research to discover new trends and technologies in order to improve website performance
Weekly and monthly management reporting on e-commerce and digital marketing performance
Open new e-commerce points of sales for overseas markets
Responsible for E-commerce P&L

 
Requirements:

Diploma/Degree in Marketing or any related field
At least 2 years of experience in digital marketing and e-commerce
Experience developing and overseeing digital marketing strategies
Understanding of web design and web analysis
Strong marketing background
Understanding and experience in Google Analytics, Content management systems (Shopify, Magento), Adobe Creative Suite and Google Suite.
Knowledge in execution and optimisation of digital marketing channels such as Google Ads, Social Media Ads, e-mail marketing, affiliate marketing, etc
Knowledge of Attribution modelling, website speed optimisation,  A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools
Familiar with e-marketplaces backend dashboard

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to  [Click Here to Email Your Resume]; stating
1) Current Drawn
>2) Expecting Salary
>3) Date Available
>4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified
Willie Zhong Yueheng
>People Profilers Pte Ltd,
>10 Anson Road #09-01/02  International  Plaza
>Singapore 079903
>Tel: 6805 0862
>www.peopleprofilers.com
>EA License Number: 02C4944
>EA Personnel Reg nos R1986471
>Job iD:45990

Skills
Clarist Resources Pte Ltd
06Apr
Crm Executive - Retail Luxury - S$5000
Clarist Resources Pte Ltd   via JobsCentral

A Market Leader within the retail industry.  Due to business needs, we are seeking committed professional to join the team as CRM Executive!
 
Budget for this role: S$5000
 
Job Responsibilities:

Conceptualise and execute effective marketing plans for different tiers of customers’ base monitor and analyse its effectiveness and ROI.
Actively involved in the functionality, design and user experience on CRM and e-commerce platforms.
Manage Membership Programme (e.g. Points, Rewards and Redemption policy) and    Read more

ensure constant engagement with members.
Develop customer acquisition and retention initiatives through Membership Programme.
Work closely with digital marketing members to drive database traffic to relevant proprietary platforms.
Track and analyse CRM database for management reporting and develop more targeted marketing initiatives to drive sales.
Monitor market trends and competitors’ activities and propose countermeasures.
Support in organising of targeted events for members including the top customers and different segments
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company. 
Overseeing direct communications with customers through the CRM.
Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
Ensuring the database is segmented effectively for targeted marketing activities.
Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.

 
Job Requirement:

Diploma or degree in Marketing or marketing related fields.
Extensive experience of direct and digital marketing ideally in a similar industry (Retail/Consumer Electronics).
Strong background in customer acquisition, re-engagement and retention strategies.
Minimum 3 years relevant working experience in management of CRM and e-commerce platforms.
Discipline in execution of campaigns and thorough in evaluation of results.
IT savvy, good knowledge of marketing automation tools
Strong planning, coordination and communication skills
Customer relationship oriented and strong engagement skills.

 
Interested applicants, kindly forward detailed resume to [Click Here to Email Your Resume].
 
Please visit us at www.clarist.com.sg for more opening positions!

Skills
Clarist Resources Pte Ltd
06Apr
Crm Asst/Manager - Retail Luxury - S$5000
Clarist Resources Pte Ltd   via JobsCentral

A Market Leader within the retail industry.  Due to business needs, we are seeking committed professional to join the team as CRM Asst/Manager!
 
Budget for this role: S$5000
 
Job Responsibilities:

Conceptualise and execute effective marketing plans for different tiers of customers’ base monitor and analyse its effectiveness and ROI.
Actively involved in the functionality, design and user experience on CRM and e-commerce platforms.
Manage Membership Programme (e.g. Points, Rewards and Redemption policy) and    Read more

ensure constant engagement with members.
Develop customer acquisition and retention initiatives through Membership Programme.
Work closely with digital marketing members to drive database traffic to relevant proprietary platforms.
Track and analyse CRM database for management reporting and develop more targeted marketing initiatives to drive sales.
Monitor market trends and competitors’ activities and propose countermeasures.
Support in organising of targeted events for members including the top customers and different segments
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company. 
Overseeing direct communications with customers through the CRM.
Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
Ensuring the database is segmented effectively for targeted marketing activities.
Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.

 
Job Requirement:

Diploma or degree in Marketing or marketing related fields.
Extensive experience of direct and digital marketing ideally in a similar industry (Retail/Consumer Electronics).
Strong background in customer acquisition, re-engagement and retention strategies.
Minimum 3 years relevant working experience in management of CRM and e-commerce platforms.
Discipline in execution of campaigns and thorough in evaluation of results.
IT savvy, good knowledge of marketing automation tools
Strong planning, coordination and communication skills
Customer relationship oriented and strong engagement skills.

 
Interested applicants, kindly forward detailed resume to [Click Here to Email Your Resume].
 
Please visit us at www.clarist.com.sg for more opening positions!

Skills
Shopee
06Apr
Production Support
Shopee   via Glassdoor

Production Support

Department: Product Management

Level: Entry Level

Office Location: Singapore

The Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road map and feature, while adhering to business goal. It covers all functions including Financial Services, Supply Chain, Marketing, Search, Recommendation, Advertising, Order, User, Product, Anti-Fraud, Data Science, Seller Service, Big Data. Join us to    Read more

own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

Respond to system queries, perform troubleshooting, and conduct research to identify solutions to the reported issues.

Able to build strong relationships through problem understanding, ensuring timely resolution or escalation, and communicating promptly on progress.

Work closely with the best Product Managers, Software Developers and QA Engineers in the e-commerce industry to improve our product to serve millions of users.

Learn how each of our products operates from the ground up.

Identify issue trends for reporting to all stakeholders to improve the system stability.

Requirements:

Bachelor in Engineering-related majors. Computer Science or related discipline will be an advantage.

Relevant work experience in a similar role.

Sharp and tenacious troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.

Ability to work independently or with minimal assistance.

Good logical and structural thinking.

Strong sense of responsibility.

Be collaborative and supportive of teammates.

Skills