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Jobs that require information technology infrastructure library skill

A-IT Software Services Pte Ltd
17Jan
Data Centre Engineer (Facility)
A-IT Software Services Pte Ltd   via JobTech

Job Description

  • To assist DC Facility Manager to govern the facility operation of Data Centres and remote buildings IT Rooms.
  • Management of Data Centre and remote building IT space power and space Capacity (including cable containment), Planning and Provisioning
  • Familiar with Structured Cabling system and its related components
  • Assist on cabling request and ensure quality Structured Cabling installation through close supervision of cabling installer
  • To backfill when 24x7 L1 facility engineers require assistance

Experience required

  • Minimum 5 years Data Centre facilities management and project experience.
  • Experience working in a high-pressured environment with 24x7 on-call responsibilities
  • Strong understanding of incident, problem and change management procedures based on ITIL best practices
  • Must be experienced in the operation, maintenance & repair of infrastructure including but not limited to power distribution, emergency generators, UPS systems, PDU's, chillers, pumps, CRAC units, Building Automation System, along with other components related to Power & HVAC support.
  • Experienced in managing Data Centre vendors, out-sourcing vendors and project execution.

Skills
IMDA
16Dec
Team Lead (Operations Centre)
IMDA   via JobTech

Responsibilities

  • Lead and manage team of Level 1 analysts and incident responders
  • Track and manage resilience and cyber-security incidents from opening to closure
  • Review advisories and alerts drafted by L1 staff
  • Stakeholders management and escalation for major incidents and perform post mortem
  • Plan duty roster and staff development
  • Ensure proper functioning of systems in the operations centre
  • Continuous improvement of operations capability and processes

Requirements

  • Background in Engineering/Computer Science/Information Security or equivalent.
  • At least 5 years of experience with working in a Network Operations Centre (NOC) and/or Security Operations Centre (SOC) would be an advantage
  • Willing to work on 24/7 shift duties
  • Analytical and detailed
  • Good communication and interpersonal skills
  • Professional InfoComm Technology and Cyber-Security certifications such CISSP, CISM, GIAC, ITIL and CCNA/P will be advantageous.

Skills
Career International FOS Pte Ltd
27Jan
Level 2 Network Engineer - Up To 5K - High Chance To Convert To Perm
Career International FOS Pte Ltd   via JobsCentral

Job Description:
Analyse problems, perform troubleshooting, and track problems through resolution.
>Responsible for monitoring activities, such as network and bandwidth usage
>When necessary, escalate problems to the appropriate stakeholders / principals
>Ensure generation and management of support tickets according to SLA requirements
>Schedule and run periodic maintenance for network infrastructure at the data centre
>Plan and manage change request and / or maintenance activities for network operations including firmware patches.
>Ensuring zero service level breaches    Read more

and achieve 100% compliance with policy and procedure.
>Perform Change Request, Service Request as assigned by team lead according to the SLA.
>Managing of Cisco Routers and Switches and perform firmware patching on network equipment.

"Requirement and Qualification
 Minimum 3 to 5 years IT experience
> Minimum 3 years of experience working as a network engineer within the operations environment.
> Past working experience in Cloud environment is an advantage
> Good grasp of technical skills (network)
> Must possess CCNA / CCNP  certification
> Good understanding and appreciation of network and system design
> Keen sense of urgency for service performance issues
> Able to handle demanding service response and recovery turnaround
> Able to manage daily support tasks to meet stringent SLA requirements
> Excellent scheduling and multitasking skills
> Meticulous and process-oriented
> Good, hard-working attitude with ability to work well under pressure
> Good communication skills  English (written, spoken)
> Good Teamwork
> Good analytical skills with ability to work with others to resolve problems.
> Good organization skills, with ability to properly document and track information.
> Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
> ITIL certification will be an added advantage.

Skills
Infinite Computer Solutions Pte. Ltd.
27Jan
It Operations Manager (Infrastructure)
Infinite Computer Solutions Pte. Ltd.   via JobsCentral

Delivery of ICT Infrastructure Services

Responsible for the ICT infrastructure aspect of the projects from initiation to implementation, ensuring ICT Infrastructure services are delivered on time, meeting business needs and quality and within agreed budget.
Study business and application requirements, review organisational ICT infrastructure,  design and implement the ICT infrastructure architecture to meet current and future requirements.
Manage the awarded vendors and ICT contracts to ensure the  vendors meets contractual obligations,    Read more

leading to successful delivery of the project.

Management of ICT Infrastructure and Services

Ensure incidents are resolved within the service level agreement and should avoid having re-occurance of incidents.
Ensure service requests are closed within agreed timelines.
Develop guidelines, processes and procedures to enhance ICT Infrastructure resilency and service availability.
Maintain hardware and software assets, annual asset stocktake; and to conduct technology refresh before they are end-of-life.
Maintain ICT Infrastructure capacity to meet current and future growth.
Maintain ICT Infrastructure services contracts and ensure they are renewed before expiry.
Provide periodic ICT Infrastructure Health status reports.
Provide secretariat function for meetings/forums.
Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.

 
Management of ICT Infrastructure Operating Budget

Maintain ICT Infrastructure Operating budget and ensure meeting the agreed budget utilisation.
Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requsition/order, goods receiving, invoice tracking and verification/certification.

 
Management of ICT Infrastructure Security and Compliance

Ensure compliance to Technical Architecture, Technology Reference Model (TRM) and Agency IT Policies and governement IM8 policies relating to ICT Infrastructure services.
Conduct periodic review on ICT Infrastructure logs; privileged accounts and access rights to ensure no unauthorised access, system changes nor suspicious activities.
Ensure security patches on ICT Infrastructure are timely updated in accordance to IM8 policy.
Conduct ad-hoc security scans, patches and other security measures when required.

Support IT audit activities when required.
 
Competency, Skills & Knowledge
 

Tertiary qualification preferably with at least 3 years of relevant experience in performing the role.
Strong analytical, conceptualisation and problem-solving skills.
Team player with strong organization and people handling skills.
Proactive and dedicated individual with strong customer orientation and multi-tasking capabilities.
Excellent communication skills, both oral and written, with the ability to present ideas and influence stakeholders.
Professional related certifications such as ITIL and MCP will be an added advantage.
Knowledge of IT security and infrastructure designs, preferably in Cloud hosting environment.
Preferably with experience in delivering and operating Government IT projects
Familiarity in Cloud hosting environment such as AWS and Azure.

Able to manage project risks in a timely manner to ensure impact is mitigated.
EA License No. - 14C6941

Skills
Career International FOS Pte Ltd
27Jan
Level 2 Security Engineer - Up To 6K
Career International FOS Pte Ltd   via JobsCentral

Job Description:
 Implement and update security procedures in accordance to information security policies and guidelines. 
>• Manage and operates security solutions. Syslog servers, SIEM, Privilege user management.
>• Review and conduct risk assessment on firewall and VPN access requests. 
>• Conduct log / access reviews as per contractual requirement. 
>• Configuring of firewall rules.
>• Evaluate and recommend new/upgrade of software and hardware for the protection of information systems. 
>• Perform risk assessment on critical    Read more

information security assets to identify the threats and vulnerabilities and recommend the appropriate mitigation controls. 
>• Conduct security audit, review and assessment to identify weaknesses and vulnerabilities, and ensure they are resolved in a timely manner. 
>• Response to the security incidents with established procedure and technology. 
>• Monitor, analyze and report security threats, incidents and vulnerabilities to information systems. 
>• Work closely with network, system administrators and application development teams to ensure security policies are being followed. 
>• Monitor and announce security advisories to network and system administrators on security alerts, new/zero day vulnerabilities. 
>• Supports internal and external audit exercises for the maintenance of various certifications and contractual requirements. 
>• Keeps abreast of security technological advancement, emerging information security standards and new security software or hardware solutions. 
>• Handle Change Request, Service Request, Incident.
>• Plan maintenance for all the security equipment for patching.
>• Any other duties as and when assigned.
Minimum Education/Qualifications 
>Should possess a Degree/Diploma in Computer Science or Computer Engineering.
Minimum Years/Type of Experience 
>Relevant Certification on IT Security is highly preferable. 
>Minimum 3 year of experience in security administration. 
>Experience in using pen-test/Vulnerabilities Assessment utilities tools, SIEM, Privilege User Management, systems administration (window/Linux) would be a plus.
>Able to handle demanding service response and recovery turnaround
>Provide daily support team to meet stringent SLA requirements
>Meticulous and process-oriented
>Good, hard-working attitude with ability to work well under pressure
>Good communication skills  English (written, spoken)
>Good Teamwork
>Good analytical skills with ability to work with others to resolve problems.
>Good organization skills, with ability to properly document and track information.
>ITIL certification will be an advantage.

Skills
Career International FOS Pte Ltd
27Jan
Level 2 System Engineer - Up To 5K - High Chance To Convert To Perm
Career International FOS Pte Ltd   via JobsCentral

Job Description:
The L2 System Engineer is responsible for: 
>• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.  
>• Performing system recovery if needed.
>• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
>• Ensuring that the System runs according to contractual specifications after problem resolution.
>• Providing advice on system / database performance monitoring    Read more

and tuning.
>• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
>• Complete all Service Requested accordingly to SLA timeframe.
>• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.  
>• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
>• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
>• Overseeing all transitions into production on the Change Request.
>• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
>• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
>• Managing and document system configurations on the Change Request.
>• Perform troubleshooting and resolve incident based on SLA.
>• Generating the relevant administrative records and reports.
Requirement and Qualification
>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
>Minimum 3 to 5 years IT experience
>Minimum 3 years of experience working as a network engineer within the operations environment.
>Past working experience in Cloud environment is an advantage
>Able to handle demanding service response and recovery turnaround
>Able to manage daily support tasks to meet stringent SLA requirements
>Excellent scheduling and multitasking skills
>Meticulous and process-oriented
>Good, hard-working attitude with ability to work well under pressure
>Good communication skills  English (written, spoken)
>Good analytical skills with ability to work with others to resolve problems.
>Good organization skills, with ability to properly document and track information.
>Preferably with Microsoft Certification and/or ITIL certification.
>Dynamic, customer oriented, experience working in a fast paced environment.
>Good Knowledge of following products will be advantageous:
>Active Directory/DNS
>Microsoft Azure Stack
>Microsoft Windows 2008-2016
>Commvault Backup and Recovery
>Symantec Endpoint Protection
>Good understanding of server, storage and networking concept.

Skills
Snaphunt Pte Ltd
26Jan
Avp - It Governance
Snaphunt Pte Ltd   via JobsCentral

The Offer

Work within a leading employer in the Financial Services industry
Excellent career development opportunities
Attractive salary & benefits

 
The Employer
Our Client is a leading multinational bank headquartered in Singapore. They have a global network of more than 450 branches and offices located at Asia Pacific, Europe and North America.
The bank's core business is commercial and corporate banking services, personal financial services, private banking and asset management services, as well as    Read more

corporate finance, venture capital, investment, and insurance services.
 
The Job
You will be responsible for:

Working with other departments to facilitate audit/risk programmes including information gathering and directing compliance issues/audit queries to appropriate existing channels for attention
Providing timely and regular reporting of assigned tasks such as monitoring and tracking statuses of audit/risk programmes to Management
Measuring effectiveness of actual process executions to ensure the compliance/adherence to standards
Keeping abreast of changes in IT policies, standards and regulations
Identifying process gaps and propose improvements when necessary
Striving to be independent, reliable and professional
Performing administrative tasks related to Governance including managing user access to compliance documents and tracking deliverables through various tools

 
The Profile

You have at least 3 years experience within IT Audit and/or IT Risk/Governance, ideally within the financial services industry.
You possess a good understanding of broad IT concepts especially in IT Operations, IT Infrastructure and/or ITIL
You have a strong sense of risk awareness and are a detail-oriented, and resourceful self-starter
You are able to work independently and take initiative
You are able to collaborate/coordinate and deliver in a cross-functional/matrix organization
You have strong verbal communication skills in order to understand responses and convey complex information to stakeholders
You have strong written documentation skills including the ability to explain reasoning, resolutions and complex explanations through written means
You are adept in Microsoft Office tools (Word, Excel and Powerpoint)
Experience in Sharepoint administration is a plus but not mandatory

ref: 37607070

Skills
HCL Technologies Limited
26Jan
Client Support Analyst
HCL Technologies Limited   via Glassdoor

We have below requirement with one of our client, let me know if you are interested.

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of    Read more

offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Role:

Client Support Analyst Location: Asia Square

Type:

Permanent Position

The Workplace function is responsible for managing and supporting the workplace environment (hardware, software, IT processes) ensuring our customers receive a positive experience.

The Client Analyst is a key role within the Workplace function. The Client Analyst is responsible for interacting with customers to deliver effective services and support and to address incidents and/or problems reported by the customer.

In respect of incidents and IT service requests the Client Analyst is acting or coordinating on behalf of IT Operations as a whole which means events may not be limited to the workplace environment only. Furthermore, support may not be limited to internal IT Operations functions but could include other IT departments within customer or external 3rd party companies.

Customers are all users or legal entities supported by client IT Operations.

General Client Analyst tasks:

IT support (incidents, service requests, general queries) by phone, remote access, mail and onsite via attendance in person.

Resolving (fulfilling) incidents (support requests) and document the actions in an approved service desk tool (ServiceNow).

Rollout and implementation of IT equipment (PCs, notebooks, Cisco phones, iPhones, iPads, mobile phones and so on) incl. quality check.

Support and implementation/deployment of applications and other workplace software Moves and changes support.

Interface between IT Operations, customers and external IT-Service-provider.

Inventory and asset management and care of hardware for Frankfurt based users Reporting and management tasks:

Enhanced processing of incident and support requests in defined cases. Manage escalation to senior managers as required Observance of processes, internal requirements and service level agreements.

Customized reporting of adherence to service level agreements as agreed.

Knowledge management and information sharing with colleagues.

Maintain suitable Knowledge

Base.

Basic Technical skills:

Microsoft Office 2010

Microsoft Operating System (currently Windows 7)

Microsoft Visio

Hardware (PC/Notebooks/Printers)

Security knowhow

Enhanced Technical skills:

Structure and functionality of IT networks and the components (basic)

Microsoft Active Directory

Mobile Office (VPN-Solution, iOS devices)

ITIL or process knowhow

IT Security (basic)

Interested candidate please share your resume along with below details:

Current salary Expected Salary Notice period Visa status

Regards, Rashmi

Responsible for interacting with customers to deliver effective services and support and to address incidents and/or problems reported by the customer.

Skills
THATZ International Pte Ltd
26Jan
Infrastructure Project Managers (Ict)
THATZ International Pte Ltd   via JobsCentral

Are you the right person we are looking for as our team player to support our business growth? As part of our Next-Generation ICT Engagement and Consultancy (Thatz 2.0) growth roadmap, we are seeking keen candidates to join us on our journey as we scale towards greater heights.
 
 
Founded since 1998, Thatz International has now evolved into the Next-Generation ICT Engagement and Consultancy establishment.
 
Thatz 2.0 offers leading edge ICT    Read more

& Digital Solutions, as well as, world class Services to organizations, companies or institutions seeking to further their operations or businesses excellence.
 
A BizSafe3 and TAFEP pledge company, Thatz International has been recognized through various achievements such as Singapore SME1000 since Year 2013 and Total Defense Award since Year 2012. The Founder has also been recognized with the inaugural Teochew Entrepreneur Award 2016.
 
Join Thatz now to maximize your true potential to the fullest by excelling in your CAREER!
 
ARE YOU THATZ ONE?
 
Infrastructure Project Managers (ICT)
 
This role provides project management, business stakeholder engagement, and project oversight on behalf of the ICT Delivery team. Projects may be global, strategic initiatives that require corporate guidance and oversight due to the nature and scope of project objectives. This position will also have responsibilities managing business stakeholder expectations and bringing together various groups within the organization to provide secure infrastructure solutions including hardware, services, and coordinating delivery, installation, and configuration. This role will include direct interaction with a broad range of technical and business personnel throughout the organization.
 
Primary Responsibilities:
1.   Organize and drive multiple simultaneous projects to meet security, services and infrastructure needs
2.   Plan, schedule and track project timelines and milestones using appropriate tools
3.   Track progress and drive results in security, services, and infrastructure.
4.   Work with technical and business leaders to provide solutions and services, deliver, and install products.
5.   Manage the business stakeholder expectations and schedules and build products and services to meet company needs
6.   Be involved in and responsible for projects from conception through to production deployment, with responsibilities ranging from budget forecasting to working with individuals to insure they deliver on-time.
 
Job Requirements:
1.   Strong organizational and prioritization skills and a desire to learn
2.   Ability to manage multiple high-priority projects simultaneously
3.   Proven ability to manage conflicting stakeholder interests effectively
4.   Highly effective technical communications skills (verbal and written)
5.   Familiarity with various project management methodologies (waterfall, agile, scrum, etc)
6.   Basic technical knowledge of servers, routers, switches, storage
7.   Basic technical knowledge network/systems architecture and design
8.   3+ years of increasing responsibilities within a multi-location organization
9.   Project Management and technical certification(s) preferred (PMP, ITIL, etc.)
 
Key objective of this role:
>To deliver awesome user experience through result oriented outcome with friendly service disposition ...we call it Thatz Way!
 
Benefits:
Compensation Package:

Basic Salary
H&S Insurance Coverage
Annual Leave and Medical Benefits
Other Benefits

 
As a people developer, we embrace Thatz Delight for:

Annual Increment based on your job performance
Company events and annual awards
Community and sustainability support

 
 
 
As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
 
Best wishes to your job search!
 
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.
 
For more information about THATZ and other job listings, please visit: www.thatz.com
Please like our Facebook: www.facebook.com/thatz.international  
LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd
Our Software Product: www.thatzcontact.com and https://yummydurian.com

Skills
Infinite Computer Solutions Pte. Ltd.
26Jan
Desktop Support Atl
Infinite Computer Solutions Pte. Ltd.   via JobsCentral

Job Description :
>Deskside Assistant Team Lead
•         Perform Roles & Responsibilities of Deskside Engineers;
•         Support for premium users (VVIP);
•         Ability to handle premium users (VVIP);
Provide single point of contact 
Cover duty of Team Leader during Team Lead's Absence
Requirement
a) Minimum three 3 years of relevant experience with adequate technical skills.
b) Must be ITIL Foundation certified
c) Must be customer oriented.
e) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus    Read more

Notes, MS Outlook, basic Network troubleshooting skill, windows, networking, servers.
f) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.
g) Must have some basic communication skills.
h) Willing to take on extra tasks that are given
EA License No. - 14C6941

Skills