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Jobs that require technical support skill

David & Goliath Pte Ltd
15Nov
Senior Systems Analyst (C#, Projects, BAU) - perm in Banking
David & Goliath Pte Ltd   via JobTech

Are you an exceptional Systems Analyst with experience in C#.net coding and BAU L3 Support? 

If so, this could be the career opportunity for you !!

 

Senior Systems Analyst (C#, Projects, BAU) - perm in Banking

  • Develop, enhance, and maintain in-house applications
  • Ensure all enhancements and bug fixes are built to an appropriate level of quality for the various stages (QA/beta/production)
  • Liaise with internal business users and team to analyse requirements and provide solutions
  • Conceptualise, design, develop and roll out transformative digital solutions
  • Bridge the gaps between delivery teams
  • Define and implement standard delivery model to ensure end-to-end impact is managed
  • Develop and enhance incident management plans
  • Produce SLA reports and review SLA performance

 

In return for this excellent career opportunity, we ask that you have the following:

  • Possess a good Honours degree preferably from a reputable university in Information Technology or equivalent.
  • Relevant technical experience with systems networking, databases, web development, and user support
  • Programming skills or work experience in C# or similar development languages
  • Development experience in any JavaScript web frameworks (such as ReactJS, AngularJS or Vue.js)
  • Working experience in agile environment and familiarity with DevOps methodologies
  • Pro-active in identifying opportunities to improve and enhance processes and demonstrate capabilities in managing internal and external resources
  • Possess strong problem-solving, analytical and communication skills with attention to detail and good follow-through

 

Disclaimer:      Candidates who are shortlisted will go through Technical Tests and Face to Face interviews.

 

If this speaks to you and you are ready for a new challenge, please send your Resume in MS word format to bennie.yeo(a)davidgoliath.net

Even if you are not interested, you can still park your CV with us for other Banking IT positions or forward this Advertisement to your counterparts with the relevant Banking IT experiences I am looking for.

 

We Seek to:

  • Understand your personal circumstances, needs and ideals
  • Present your credentials to our clients only with your permission
  • Strategize and consult with you

 

Your application will be kept with the strictest of confidence.

 

EA License Number: 18S9167
Registration ID: R1114115

Skills
A-IT Software Services Pte Ltd
24Aug
Support Analyst (Murex)
A-IT Software Services Pte Ltd   via JobTech

YOUR CLIENT

A leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, the bank operate through the head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

YOUR ROLE

  • To provide production support for the Murex implementation across multiple asset classes
  • To monitor production Murex Batches, DataMart Reports for multiple entities during the shifts (24/6)
  • To protect the stability of the production environment and ensure system availability for users
  • To engage the business users, providing proactive, timely, effective and efficient support
  • Contribute positively to the Murex support team, ensuring that the team provides proactive, timely, effective and efficient support to users.
  • Participate in the support activities which could be application specific or across the organisation.
  • Adopt operational workflow and processes, i.e. timely incident logging, quality issue/impact communications and appropriate escalations to the team lead and management.
  • Followed control procedures within the team, e.g. change standards and release processes.
  • Analyse and route issues to proper teams and oversee issues and resolution to closure.
  • Participate in testing of any enhancement or bug fixes delivered by development team or vendor.
  • Follow-up with vendors, development team for the bug fixes and participate in testing.
  • Participate in any BCM activities or infrastructure-related upgrades.

YOUR PROFILE

  • Degree in Computer Science / Engineering or related disciplines.
  • At least 3 years of hands-on application support experience in Murex, preferably L1 support experience in an investment bank.
  • Good understanding of Control-M and Murex DataMart.
  • Independent, proactive and self-starter with excellent interpersonal and communication skills.
  • Strong analytical and good problem solving skills.
  • Ability to work in a fast-paced and team-oriented environment.
  • Good understanding of ITIL methodology
  • Experience in working with the following technical platforms / programming languages - Unix, Oracle and scripting.

PRO-TIP: Even if you only have SOME of the requirements do apply and we’ll talk further.

Angel Felismino | angel@aitsoftware.com | +65 9165 5490 | www.aitsoftware.com

Skills
PERMANENT PERSONNEL SERVICES PTE LTD
17Nov
Service Technician
PERMANENT PERSONNEL SERVICES PTE LTD   via JobsCentral

Service Technician
Job Scope:
>On-site servicing and maintenance of filtration systems
>Installation and repairs (Warranty) of systems and dispensers
>Testing and preparation of systems before installation
>Online Technical Support (Phone, Email)
>Assist in Customer Service and other ad-hoc duties when required
GCE / NITEC / Diploma with experience in Singapore / Malaysia

Skills
Recruit Express Pte Ltd
17Nov
Service Manager (Devices) - $6K To $8K
Recruit Express Pte Ltd   via JobsCentral

Oversee the work and performance of engineers to ensure that all jobs are completed on time, meeting customer specifications and satisfaction.
Oversee daily operations, including schedules, escalations, and reporting.
Manage the technical support team and individual performance, technical and skills development. 
Maintain performance metrics and survey targets for quality service delivery
Set clear objectives, evaluate progress and maintain a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer    Read more

issues.
Responsible for designing and implementing improved process flows, standards and operational policies.
Provide decision support on service matters relating to abnormal situations eg. Pricing negotiations, defective parts, replacements, special requests from customers, etc.
Ensure open communication with team members to improve teamwork and leverage one another's strength to provide excellent customer service.
Any other tasks as assigned.

Requirements 

Experience in Service Depart management in any instruments companies type
Need to have some management experience 
Min Degree in Mechanical/Electronics Engineering or other engineering related courses 
Minimum 8 -10 years of related work experience

Salary range: $6K to $8K 
Scientific Devices - MNC 
 
Interested candidates, please forward your resume to [Click Here to Email Your Resume] 
 
Consultant: Huang Jingsheng Kevyn (R1333338) 
Recruit Express Pte Ltd (99C4599)

Skills
People Profilers Pte Ltd
17Nov
It Support (Central Near To Mrt/ Up To 3.2K)
People Profilers Pte Ltd   via JobsCentral

Working hours: 9am to 6pm
Permanent role

Job Responsibilities
>
•         To provide 1st level of production support eg. preventive maintenance, monitoring, problem identification, root cause analysis, case escalation and timely resolution of issues/problems

•         To support and work with other functional teams
>
•         To resolve complex issues relating to infrastructure, hardware, software and business application systems.

•         To respond to and provide technical support via emails, conference calls, online messaging platform and on-site at    Read more

designated remote locations
>
•         To monitor support tickets and SLAs of cases
>
•         To document problems and corresponding solutions

•         To assist in preparing and updating documentations e.g. technical specifications, test plans, user manuals, configuration records, change logs, etc. to ensure proper management of records.

•         To provide assistance & support in setting up & troubleshooting office-related IT such as desktops, laptops, printers, storages & office internet.
>

Requirements

•         Diploma / Degree in IT or Computer Science, or equivalent.

•         Able to multi-task and effectively prioritize tasks
>
•         Good communication skills

Skills
Tech Dynamic Pte Ltd
17Nov
Technical Support Executive (E-Sports/ After Sales)
Tech Dynamic Pte Ltd   via JobsCentral

Overall Job Objectives:

To provide technical after-sales service support to customers at the RMA centre.

Core Responsibilities:

Assist resellers and walk-in end users with technical issues relating to pcs, accessories and components.
Perform testing and troubleshooting on various RMA merchandise
Perform repairs and assist with replacements, top ups and credit notes.
Communicate with customers to update them on their RMA status.
Communicate with vendors in settling faulty units.
Ensure all replacements or credit notes by vendors    Read more

are correct and reasonable
Ensure accurate recording of all transactional items
Assist in creating customer reports
Maintain the safety, cleanliness, organisation and efficient running of the RMA centre and store areas.

Job Specifications:    

Min Higher Nitec preferably in Electronics Engineering or similar course.
Work experience in a similar position is an advantage.
Self-Motived, meticulous and hardworking.
Good communication skills.
Good team player
Positive attitude and willing to learn.
Mon to Fri / 9am to 6pm
Salary Range $2000-$2500 (Depending on Experience)

Key Deliverables

To deliver excellent customer experience by providing prompt and professional after-sales support.
Well maintained documentation.  

 
Note:
-Only Short-listed Candidates will be contacted for a phone interview.
-Please refer to Tech Dynamic Pte Ltd’s Personal Data Protection Policy for Job Applicants at www.tech-dynamic.com/pdpp
-By submitting your job application with your personal data, you are deemed to have consented to the collection, use and/or disclosure of your personal data by us for

assessing and evaluating your suitability for employment in any current or prospective position within the organisation;
verifying your identity and the accuracy of your personal details and other information provided;

-We will cease to retain your personal data and will delete/ destroy the data to the best of our ability as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected and are no longer necessary for legal or business purposes.

Skills
THATZ International Pte Ltd
17Nov
Data Engineers (Api, Sql And/Or Gis)
THATZ International Pte Ltd   via JobsCentral

Are you the right person we are looking for as our team player to support our business growth? As part of our Next-Generation ICT Engagement and Consultancy (Thatz 2.0) growth roadmap, we are seeking keen candidates to join us on our journey as we scale towards greater heights.
 
Founded since 1998, Thatz International has now evolved into the Next-Generation ICT Engagement and Consultancy establishment.
 
Thatz 2.0 offers leading edge ICT    Read more

& Digital Solutions, as well as, world class Services to organizations, companies or institutions seeking to further their operations or businesses excellence.
 
A BizSafe3 and TAFEP pledge company, Thatz International has been recognized through various achievements such as Singapore SME1000 since Year 2013 and Total Defense Award since Year 2012. The Founder has also been recognized with the inaugural Teochew Entrepreneur Award 2016.
 
Join Thatz now to maximize your true potential to the fullest by excelling in your CAREER
 
ARE YOU THATZ ONE?
Data Engineers (API, SQL and/or GIS)

Primary Responsibilities:

Design, build and maintain APIs / Map Services / data pipelines to serve datasets at scale from data producers to data consumers.
Actively partners with the business to implement web services that abstract the complexity of their data producers from various business domains.
Formulate program specifications and basic prototypes.
Produce detailed specifications and writing the programme codes.
Provide hands-on technical support for development, research and quality assurance testing.
Analyze structural requirements for data storage solutions and software.
Deliver digital services powered by data e.g. virtual assistants, recommendation engines, and map-based (ArcGIS).
Provide quality datasets in a timely fashion to downstream needs – data analysts, applications, reporting representatives.

Job Requirements:

A Bachelor Degree in Computer Science/Engineering, IT, Engineering, Mathematics, Physics or related field from a recognized university.
At least 3 years of relevant working experience in API, SQL and/or GIS.

i. API

Understand how to parse common response data formats like XML, JSON, CSV and/or YAML.
Experience in REST services i.e. Web API, Service Stack, Angular.js and/or Node.js.
Able to implement RESTful API lifecycle, unit testing and documentation
Understand and implement GraphQL RESTful API.

ii. SQL

Able to perform data preparation tasks – data fusion, cleansing, masking, augmentation  either in SQL, Python and/or Java, as well as loading into databases – RDBMS, MS SQL Server, MongoDB.
Strong quantitative skills with the ability to learn and apply relevant analytical/ statistical tools.
Knowledge in basic economics in providing quality datasets in a timely fashion to downstream needs.

iii. GIS

Experience with ArcPy scripting, ArcGIS Model Builder, ArcGIS Pro and map publishing in ArcGIS Portal and ArcGIS Server.
Able to perform some server administration tasks on Windows and Linux.

 
3.   Able to work in a fast paced environment effectively while managing multiple priorities.
 
Key objective of this role:
>To deliver awesome user experience through result oriented yet friendly service disposition ...we call it Thatz Way!
 
Benefits:
Compensation Package:

Basic Salary
H&S Insurance Coverage
Annual Leave and Medical Benefits
Other Benefits

 
As a people developer, we embrace Thatz Delight for:

Annual Increment based on your job performance
Company events and annual awards
Community and sustainability support

 
As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
 
Best wishes to your job search!
 
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.
 
For more information about THATZ and other job listings, please visit: www.thatz.com
Please like our Facebook: www.facebook.com/thatz.international  
LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd
Our Software Product: www.thatzcontact.com and https://yummydurian.com

Skills
THATZ International Pte Ltd
17Nov
Desktop Engineer (4 Positions)
THATZ International Pte Ltd   via JobsCentral

Are you the right person we are looking for as our team player to support our business growth? As part of our Next-Generation ICT Engagement and Consultancy (Thatz 2.0) growth roadmap, we are seeking keen candidates to join us on our journey as we scale towards greater heights.
 
 
 
 
Founded since 1998, Thatz International has now evolved into the Next-Generation ICT Engagement and Consultancy establishment.
 
Thatz 2.0 offers leading edge ICT    Read more

& Digital Solutions, as well as, world class Services to organizations, companies or institutions seeking to further their operations or businesses excellence.
 
A BizSafe3 and TAFEP pledge company, Thatz International has been recognized through various achievements such as Singapore SME1000 since Year 2013 and Total Defense Award since Year 2012. The Founder has also been recognized with the inaugural Teochew Entrepreneur Award 2016.
 
Join Thatz now to maximize your true potential to the fullest by excelling in your CAREER!
 
ARE YOU THATZ ONE
 
 
Desktop Engineer (4 Positions)
 
Primary Responsibilities:

Provide onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN).
Follow up, as well as, close all the incidents/issues/requests accordingly.
Immediately report and support production by providing solutions when incident occurs.
Documentation and improvement on Standard Operating Procedures.
To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).

 
Job Requirements:

NITEC, Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
Preferably with 2 year of relevant working experience. Proficient with hands-on experience on Email applications, retail, hospitality and real estate business software.
Possess ITIL Foundation V3 certification.
Strong interest in providing business application technical support to corporate end users.
Customer-oriented, patient and a strong team player.
Good communication skills.

 
Key objective of this role:
>To deliver awesome user experience through result oriented outcome with friendly service disposition ...we call it Thatz Way!
 
Benefits:
Compensation Package:

Basic Salary
H&S Insurance Coverage
Annual Leave and Medical Benefits
Other Benefits

 
As a people developer, we embrace Thatz Delight for:

Annual Increment based on your job performance
Company events and annual awards
Community and sustainability support

 
 
 
As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
 
Best wishes to your job search!
 
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.
 
For more information about THATZ and other job listings, please visit: www.thatz.com
Please like our Facebook: www.facebook.com/thatz.international  
LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd
Our Software Product: www.thatzcontact.com and https://yummydurian.com

Skills
OakTree Consulting
17Nov
It Support Assistants (Work Shift, No Exp Needed)
OakTree Consulting   via JobsCentral

Responsibilities:
>- To provide 1st level of support via hotline calls and emails with SLA.
>- To log all customer requests into internal ticketing system.
>- To monitor Linux & Windows system on AWS and Azure cloud.
>- To provide efficient and timely technical support to end-user.
>- To escalate any unresolved issue to 2nd and 3rd level engineers for further resolution.
>- To follow up on the progress of all outstanding issues until    Read more

closure.
>- To perform other IT related duties when assigned by the management.
 
Requirements:
>- NiTEC / Diploma in IT 
>- Familiar with Windows OS
>- Possess the strong sense of responsibility, initiative and commitment to customer service
>- Meticulous and a team player with pro-active and good attitude
>- Experience in Linux /cloud computing will be an advantage.
 
Please submit resumes to [Click Here to Email Your Resume] with the following details in MS Word format:

John Goh Meng Chye
>EA License No : 06C4642
>EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.

Skills
P\'nnacle Pte Ltd
17Nov
Regional Service Engineer (Mnc, Exp In Power Generators)
P\'nnacle Pte Ltd   via JobsCentral

Provide the installation, commissioning and on-site training to support the customers according to the scope of the project
Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
Provides technical assistance on factory test of special projects
To deal with customer    Read more

on the warranty issues from technical aspect
Ad hoc duties

 
Requirements:
 

Min Diploma/Degree in Mechanical Engineering
Min 5 years of relevant field experience in power generators
Able to travel
Good communication and interpersonal skills

 
Interested & qualified applicants, please forward your latest CV in MS word format to [Click Here to Email Your Resume]

Skills