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Jobs that require user research skill

Recruitexpress
11Dec
Patient Service Clerk/Ambassador (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
10Dec
Patient Service Clerk/Ambassador (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
09Dec
Patient Service Clerk/Ambassador (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
06Dec
Customer Service Officer (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
06Dec
Patient Service Clerk/Ambassador (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
05Dec
Customer Service Officer (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
04Dec
Customer Service Officer (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Subject heading: Customer Service Officer - HMLT
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
Recruitexpress
03Dec
Customer Service Officer (OFFICE HOURS)
Recruitexpress   via Recruitexpress

Liaising with customers via calls and emails
Answer customer questions
Escalate Customer Issues
Provide General Customer Support

Requirements:

Min. Diploma in related disciplines/GCE 'A' Levels
Good interpersonal skills
Candidates who are able to start work within short notice/ immediately will be preferred

For interested applicants, please send in a copy of your most recent and updated resume to michelle.lee@recruitexpress.com.sg
Michelle Lee Ser Min
> Recruit Express Pte Ltd
> (R1440070)
> EA Licence No. 99C4599

Skills
DNV GL
02Nov
Head of Section, Ship Ecosystem (APAC)
DNV GL   via DNV GL

As a Head of Section, you will function as the primary lead for a team of consultants and engineers implementing one of the world's leading enterprise solution for maritime fleet management solutions. You will be responsible for regularly monitoring the team's performance, including their level of knowledge across required subject matter, making sure that consultants work to DNV GL Consulting solution delivery processes, as well as leading implementation    Read more

projects as a Lead Consultant/Project Manager. A sound knowledge of the enterprise solution implementation lifecycle with ship management domain experience is required. Job Description: Work with Area Manager of Consulting to provide regular status reports on project health, revenue forecasts and escalating risks/issues Work with Area Manager of Consulting to plan further competence development initiatives for team members and report on any performance issues Responsible for regular 1 to 1 communication with direct reports for mentoring and project health As part of your responsibilities you will be involved providing project management/consulting with a billable utilization target of 50%. Managing client stakeholders and/or external resources to ensure successful implementation Implement DNVGL's innovative ship management solutions for technical management, procurement, dry-docking, QHSE, crewing and BI reporting with our customers, i.e. shipping companies in the region Analysing customer requirements and consult customer to provide best practice solutions onshore and on-board Conduct system demonstrations and in-depth user trainings Assists in driving business development initiatives by ensuring deliverability of proposed solutions. Supporting Sales for pre-sales activities according to DNV GL processes Execute software installations on-board and onshore and offer continuous support for local customers Position Qualifications University or comparable degree in computer science or chemical/process engineering with experience in process improvement and transformation methodologies and a track record of practical application More than 8 years of IT Project Management focused consulting experience delivering enterprise software implementations, integration and training, working on multiple projects ranging from 3 months to 2 years+ Minimum 3-5 years of shipping experience or having worked at similar capacities Ideally, experience with FMS/ship management related ERP system integration and maritime industry related clients In-depth understanding of shipping companies processes either from prior working in a shipping company or in a vendor position Hands-on people management and supervisory skills Willingness to travel (eg: 50% across APAC) PRINCE2 practitioner or PMP certified preferred Fluent English language skills with additional languages (Mandarin and/Bahasa/Japanese/Korean) beneficial High degree of communication skills Familiar with SaaS software, Web applications, including Web API, Windows Server, MS Operating Systems, Sybase SQL, MS SQL, MS Project/Project Online and MS Office applications. Company & Business Area Description DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business. We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries. Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers' decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight. With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener. DNV GL is a world-leading provider of digital solutions for managing risk and improving safety and asset performance for ships, pipelines, processing plants, offshore structures, electric grids, smart cities and more. Our open industry platform Veracity, cyber security and software solutions support business-critical activities across many industries, including maritime, energy and healthcare. Equal Opportunity Statement DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

Skills
BP Global
01Nov
Regional Marine Manager - Asia
BP Global   via BP Global

The Regional Marine Manager - Asia reports into the Global Head Marine Fuels and is a key leadership role business in Asia. This role is responsible for the management of the Marine team in Singapore, customer relationship management, developing offers in conjunction with the broader BP business, act as the BP Marine representative in the industry and ensure compliance with policy and IST & Marine Operating Standards.While the    Read more

primary focus of the role will be Business Management, there is an expectation to improve the customer interface and the overall Supply chain to make it more productive and have an oversight on the physical operations in the region.This role provides excellent IST front office experience with direct accountabilities for the Regional Marine Fuels business, key stakeholder engagement and will be the region industry representative.The focus is to handle the delivery of sustainable top line returns & margins through customer retention, growth in new customers & segments, improving profitability of the business and leading the delivery of BP offers across the globe.This role will also be responsible for promoting and supporting the growth of BP Marines decarbonised fuel offer in the market.Key AccountabilitiesEnsure all policies around IST's control framework and Operating Standards (eg Ethics & Compliance, HSSE, Delegations of Authority, KYC, credit) are adhered to and that BP's values and behaviours continue to be exhibited both externally and internally.Lead the team to develop an in-depth relationship with the key customers at various levels within the customer's organisation in order to understand how best to match the customer requirements with BP's supply capabilities on a global scale.Delivery of cash targets, volume growth and US$GM performance target for the region.Participate and contribute to the Global Sales Network and ensure the sales and supply are well represented when business decisions are made.Represent BP Marine at industry events, develop the relationship with MPA and other governing bodies and be representative at IBIA and other industry forums.Work with customers and the wider IST team to identify ways to profitably grow and develop offers and contribute to the overall business performance.Support the broader BP business by working with the supply and risk management teams and contribute to the success including any JV which may overlap in the Marine Fuels segment.Lead the introduction of future fuels to the Marine customer base and support the decarbonised Marine fuels offer to the market.Essential EducationUniversity degree or equivalent in a relevant subject is preferred. Essential ExperienceRelevant Sales or Marketing experienceTeam leadership experience essentialA passion for customers and a proven track record of success in a variety of sales/ marketing roles.Successful relationship management with industry bodies Marine Fuels segment.Negotiating experience at a senior level.Strong networking skills - excellent interpersonal & communication skills and an ability to work across diverse cultures and dislocated teams.Track record in developing a growing, profitable business. Able to identify and seize opportunities as they arise

Skills