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Jobs that require user research skill

A-IT Software Services Pte Ltd
17Jan
UX Designer
A-IT Software Services Pte Ltd   via JobTech

Job Description

  • Gather and evaluate user requirements in collaboration with product managers
  • Identify and troubleshoot UX problems
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Develop UI mockups and prototypes that clearly illustrate the ideas
  • Prepare and present to internal teams and key stakeholders
  • Adhere to style standards on fonts, colours and illustrations
  • Conduct adjustments based on user feedback

 

Requirement

  • Proven work experience as a UI/UX Designer or similar role
  • Portfolio of design projects
  • Knowledge of UX tools (e.g. Sketch, InVision, Adobe CC)
  • Team spirit; strong communication skills to collaborate with various stakeholders
  • Good time-management skills
  • BSc in Design, Arts, Computer Science or relevant field

 

Skills
NUS Institute of Systems Science
25Nov
Senior/ Java Developer (PL/SQL)
NUS Institute of Systems Science   via JobTech

We have a great opportunity for a talented and self-motivated Senior Developer to join our Project Management team at NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you! 


Roles & Responsibilities

As a Java Developer (Junior/ Senior) , you will be involved in the software development life cycle including application development, implementation, maintenance and post-implementation review. 

The broad area of your role covers the followings: 
• Liaising extensively with external or internal clients; 
• Analysing clients' existing systems; 
• Translating client requirements into highly specified project briefs; 
• Identifying options for potential solutions and assessing them for both technical and business suitability; 
• Drawing up specific proposals for modified or replacement systems; 
• Hands-on individual and be able to work with local and off-shore teams to deliver projects on the technical aspects 
The role requires you to be hands-on and you will be involved in providing user support requires investigating and troubleshooting issues, as well as providing timely improvements/ resolutions to address problems / incidents encountered. 


The ideal profile should have / be

• Minimum 6 years of relevant IT experience and technically competent in two or more of the following languages, tools and technologies: 
- Java 
- PL/ SQL 
- Weblogic Unix 
- Angular 
• Strong Analytical skills and well verse with problem resolution methodologies 
• Strong customer-service orientation. 
• Possess can-do attitude, initiative, creativity and able to work under stringent time

Skills
MCi Career Services Pte Ltd
21Jan
Management Trainee (Islandwide/ Career Progression/ Up $2700)
MCi Career Services Pte Ltd   via JobsCentral

Benefits Summary:

Up to $2700
Islandwide
Outlet Incentive
Career Progression!
Friendly and Energetic working environment

Responsibilities:

Role Model to staff and assist in training them on all staff fucntions
Handle staff/customer feedback, training staff 
Maintain critical standard, holding times, service speed and product quality
Follow up on procedures supporitng marketing promotions.
Other ad-hoc duties as necessary

HOW TO APPLY:
>In order to speed up the shortlisting process, qualified or interested candidates are strongly encouraged to submit your updated resume in MS    Read more

format by using the Quick Apply or Apply Now Button

Alternatively, you may also email your resume to us at [Click Here to Email Your Resume]
Please include the following information in your resume:

Education background
Work experiences in point forms
Reason (s) for leaving
Current and expected salary
Date of availability / Notice period

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
>To find out about other career opportunities in MCI Career Services Pte Ltd, do visit www.mci.com.sg for complete jobs listing. We wish you all the best in your career search.

Po Boon Pin (Calvin)
>Registration Number: R1987596
>MCI Career Services Pte Ltd
>EA Licence No: 06C2859

Skills
Julius Baer
20Jan
Head Channels And Innovation Apac
Julius Baer   via Glassdoor

Julius Baer is the leading Swiss private banking group with a focus on servicing and advising sophisticated private clients and a premium brand in global wealth management. That is why a comprehensive range of services and first-class service quality are essential – as are the committed teams that provide them.

The candidate will be a key member of the Business Transformation Team in APAC, which manages and delivers the    Read more

business project portfolio to support the Bank’s growth strategy in APAC. Together with partners from business and IT, aligned with the Bank's overall strategy, the unit delivers improved client experience, operating efficiency and flexibility through the harmonisation of processing platforms.

The Head of Channels and Innovation in APAC will be the business lead to create and implement innovative, user-friendly solutions, platforms and services for our clients, front office and support teams.

Successful candidates possess deep knowledge of the private banking business, exposure to innovation & transformation trends in the industry, are experienced agile product owners and change managers for medium to large projects. They are able to deal with ambiguity, drive for results, demonstrate managerial courage and possess good decision quality. They are able to work with remote stakeholders, create strong relationships and build effective teams.

The Business Transformation Domain Head of Channels and Innovation APAC will have team leadership responsibility, and report into the Head of Business Transformation APAC. The role involves collaboration with the global Channels and Innovation team in Zurich.

YOUR CHALLENGE

Scope & Requirements

Primary liaison with business leads, front office, clients and other stakeholders to identify the needs for the Channel and Innovation APAC domain

Define scope, priorities and key deliverables

Provide timeline and budget estimates; prepare business case

Setup governance, establish working groups

Delivery and Platform / Product Ownership

Collaborate with business stakeholders, front office, clients, operations, UX and IT teams to design differentiating, best in class digital solutions, platforms and services

Business accountability for change and run aspects of the solutions, platforms and services under their care

Ensure solutions are strategic whenever possible with an eye on future macro-developments

Establish roadmaps, identify key milestones, critical path and dependencies

Manage & prioritize sprint teams’ backlog, track progress of deliverables

Identify, track and resolve risks & issues that may arise, proactively propose mitigating actions

Ensure that deliverables are provided on-time and on-quality

Coordinate dependencies with other APAC and global domains

Track total cost of ownership of platforms, as well as actuals vs budget

Change Management and Communications

Lead the launch, communication and adoption of new initiatives to clients and users

Work with marketing, communications and deployment teams to create campaigns and programs to increase adoption by clients and users

Partner with Business Sponsor and stakeholders to increase employee engagement, knowledge, and awareness of new digital solutions and products

Define and analyse metrics that inform about the success of new solutions and products

People Management

Provide leadership and guidance to team members

Manage the performance and professional development of team members

Regulatory Responsibilities &/OR Risk Management

Demonstrate appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

REQUIREMENTS

Professional and Technical

Thorough understanding of private banking client needs, value chain and investment products

Minimum 10 years of product / platform ownership, project management and delivery experience

Experience defining a vision and strategy for a digital solution, product or service. Successfully managed the full product lifecycle, including integration of user feedback into product requirements and driving prioritization

Good understanding of business processes, process design, and process re-engineering

Knowledge of Agile methodology and experience of partnering with IT in a Scrum setup

Demonstrated capability for problem solving and decision-making. Track record of prioritizing and making trade-offs by objectively evaluating opportunities vs potential pitfalls

Experience in finding operational synergies and performing impact analysis on business models, tools and processes

Personal and Social

Excellent communication and stakeholder management skills. Enthusiastic collaborator and team player with a positive attitude.

Proven ability to manage large cross-functional project teams

Strong conceptual, analytical and problem solving skills. Demonstrated data-driven decision making

Ability to think pragmatically and drive execution of concepts. Analyse, prioritize, resolve issues and take decisions during challenging times

We are looking forward to receiving your full job application through our online application tool. You can find further interesting job opportunities from the Home Page or under Similar Jobs section.

Julius Baer is the leading Swiss private banking group with a focus on servicing and advising sophisticated private clients and a premium brand in global wealth management. That is why a comprehensive range of services and first-class service quality are essential – as are the committed teams that provide them.

The candidate will be a key member of the Business Transformation Team in APAC, which manages and delivers the business project portfolio to support the Bank’s growth strategy in APAC. Together with partners from business and IT, aligned with the Bank's overall strategy, the unit delivers improved client experience, operating efficiency and flexibility through the harmonisation of processing platforms.

The Head of Channels and Innovation in APAC will be the business lead to create and implement innovative, user-friendly solutions, platforms and services for our clients, front office and support teams.

Successful candidates possess deep knowledge of the private banking business, exposure to innovation & transformation trends in the industry, are experienced agile product owners and change managers for medium to large projects. They are able to deal with ambiguity, drive for results, demonstrate managerial courage and possess good decision quality. They are able to work with remote stakeholders, create strong relationships and build effective teams.

The Business Transformation Domain Head of Channels and Innovation APAC will have team leadership responsibility, and report into the Head of Business Transformation APAC. The role involves collaboration with the global Channels and Innovation team in Zurich.

YOUR CHALLENGE

Scope & Requirements

Primary liaison with business leads, front office, clients and other stakeholders to identify the needs for the Channel and Innovation APAC domain

Define scope, priorities and key deliverables

Provide timeline and budget estimates; prepare business case

Setup governance, establish working groups

Delivery and Platform / Product Ownership

Collaborate with business stakeholders, front office, clients, operations, UX and IT teams to design differentiating, best in class digital solutions, platforms and services

Business accountability for change and run aspects of the solutions, platforms and services under their care

Ensure solutions are strategic whenever possible with an eye on future macro-developments

Establish roadmaps, identify key milestones, critical path and dependencies

Manage & prioritize sprint teams’ backlog, track progress of deliverables

Identify, track and resolve risks & issues that may arise, proactively propose mitigating actions

Ensure that deliverables are provided on-time and on-quality

Coordinate dependencies with other APAC and global domains

Track total cost of ownership of platforms, as well as actuals vs budget

Change Management and Communications

Lead the launch, communication and adoption of new initiatives to clients and users

Work with marketing, communications and deployment teams to create campaigns and programs to increase adoption by clients and users

Partner with Business Sponsor and stakeholders to increase employee engagement, knowledge, and awareness of new digital solutions and products

Define and analyse metrics that inform about the success of new solutions and products

People Management

Provide leadership and guidance to team members

Manage the performance and professional development of team members

Regulatory Responsibilities &/OR Risk Management

Demonstrate appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

REQUIREMENTS

Professional and Technical

Thorough understanding of private banking client needs, value chain and investment products

Minimum 10 years of product / platform ownership, project management and delivery experience

Experience defining a vision and strategy for a digital solution, product or service. Successfully managed the full product lifecycle, including integration of user feedback into product requirements and driving prioritization

Good understanding of business processes, process design, and process re-engineering

Knowledge of Agile methodology and experience of partnering with IT in a Scrum setup

Demonstrated capability for problem solving and decision-making. Track record of prioritizing and making trade-offs by objectively evaluating opportunities vs potential pitfalls

Experience in finding operational synergies and performing impact analysis on business models, tools and processes

Personal and Social

Excellent communication and stakeholder management skills. Enthusiastic collaborator and team player with a positive attitude.

Proven ability to manage large cross-functional project teams

Strong conceptual, analytical and problem solving skills. Demonstrated data-driven decision making

Ability to think pragmatically and drive execution of concepts. Analyse, prioritize, resolve issues and take decisions during challenging times

We are looking forward to receiving your full job application through our online application tool. You can find further interesting job opportunities from the Home Page or under Similar Jobs section.

Skills
Tableau Software
20Jan
Regional Customer Success Manager
Tableau Software   via Glassdoor

Tableau Software helps people see and understand data. Offering a revolutionary new approach to business intelligence, Tableau allows you to quickly connect, visualize, and share data with a seamless experience from the PC to the iPad. Create and publish dashboards and share them with colleagues, partners, or customers—no programming skills required.

Helping people to see and understand data is at the heart of everything we do at Tableau, where    Read more

championing data skills, analytics ubiquity and harnessing data for social good, has become a relentless mission. It is estimated that 7 out of 10 of the world's most valuable companies today have their business models predicated on data. In today’s new economy, data skills should no longer be seen as a vertical IT discipline, but a horizontal literacy that anyone in an enterprise should master. By harnessing data culture, organizations are able to unleash the full potential of their people.

In Tableau we believe that happy employees create happy customers. That’s why we focus on offering generous, localized benefit packages designed to take care of our employees and their families. Medical coverage, dental coverage, paid time off, transportation reimbursement, Employee Stock Purchase Plan, Flexible Spending Accounts, stocked kitchens, and retirement plans are just a few of the benefits offered. We also have beautiful work spaces, with state of the art equipment designed to ensure physical well being and optimized collaboration.

What you’ll be doing…

As part of our team, you'll be a key contributing member of the Customer Success team. You will get to work in a diverse team which operates on shared values of trust, integrity and holds a high bar for results. As a Customer Success Manager, you will be responsible for customer adoption, retention and satisfaction for a specific book of accounts. Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment with Tableau. You will interact with our customers daily to build relationships, drive change, improve adoption, provide awareness to all available Tableau resources. Your activities will secure annual subscription renewals and lead to uncovering growth opportunities. You will be the customers trusted advisor and advocate.

Some of the things you’ll be doing include …

Proactive relationship management with accounts to maintain overall customer health

Coordinate customer regional needs and partner with the headquartered CSM to align on global strategy for the account, communicate and partner with internal customer success teams regarding customer health, strategy and risk

Where necessary, channel commercial opportunities in the region to the headquartered Account Executive who will follow up and execute

Organize and orchestrate regional cross functional resources to fulfill customer requirements, proactively execute success plans in the region

Meet and exceed quarterly retention goals

Drive Usage and Adoption

Perform onboarding activities and product demonstrations post purchase

Maintain deep understanding of Tableau’s platform

Perform regularly scheduled meetings with key stakeholders to ensure customer goals are being met

Monitor and report on the health/risk of assigned accounts

Act as point of escalation when required and help manage customer expectations

Identify new sales opportunities through customer engagements

Drive customer participation and attendance to local user groups/events/webinars/Tableau Conference/Table Days/ Customer Success Summits or similar

Foster a sense of community with your customers by supporting internal Tableau User Groups, and creating Centers of Excellence

Work cross departmentally with sales and other cross functional teams to drive better collaboration and customer experience

Be the voice of customer back to our Product organization, communicate trending customer feedback and ideas



Who you are…

Excellent Communication.

You know what to say and more importantly, how to say it. Our customer stakeholders will come in different forms, meaning that you will work with a variety of stakeholders and across analyst to C-suite levels . You are able to translate complex technical and non-technical concepts into practical solutions.

Passion and Conviction

.You are passionate about helping customers maximize the benefits of Tableau and you have experience using business intelligence tools. You can expertly discuss product features with technical customer teams.

Builder

. You can identify and communicate certain trends and insights relating to your customer base to senior leaders. You can act as subject matter expert and thought leader, always seeking to help and elevate others in the team.

Energy and Creativity.

You have a growth mindset- your willingness to develop and grow is reflected in your attitudes towards continuous learning. You can bring in creativity and problem-solving skills, resilience and passion for solving problems.

Experienced.

10+ years business experience, preferably in Customer Success/Account Management/ProgramManagement/Project Management role

You are a Recruiter!

Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world

#LI-JL3

Tableau Software is an Equal Opportunity Employer.

Tableau Software is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry. Our culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!

Skills
RecruitPlus Consulting Pte Ltd
20Jan
Network Project Engineer
RecruitPlus Consulting Pte Ltd   via JobsCentral

Attractive Remuneration (Basic + Transport Allowance + Shift Allowance)
5 Working Days (8.30am - 6.00pm)
12 Months Contract (Renewable)
Completion Bonus

Responsibilites

Develop project objective by reviewing proposals and plans
Produce proposal design, development and implementation for various systems
Determine project responsibilites by identifying project phases and elements
Determine project specifications by studying project design, customer requirements, and performance standards; completing technical studies and preparing cost estimates
Manage the timeline for the project in terms of time    Read more

requirements and sequencing project elements
Ensure and report project's progress and costs in a timely manner
Enforce safe and clean working environment with provided SOP
Conduct site survey, quality checks and audits

Pre - Requisite

Project Management - able to manage projects and coordinate with stakeholders, vendors and internal team
Design and Development - knowledge in Structured cabling including fiber/copper cables, patch panels
Knowledge in Network - Cisco router, switches and firewall

Requirements

Candidate must possess at least min Diploma in IT or Engineering related field
Preferably with CCENT / CCNA / JNCIA certification
Certified in Structured Cabling System and Design
Able to write and adjust technical / management documentation and presentation
Must be well versed in network concepts and strong understanding of telco grade equipment like DWDM, Routers/ Switches
Have at least 3 years of working experience in Project Management.

HOW TO APPLY
>Please submit your resume in Microsoft Words to Johnathan (R1988971) [Click Here to Email Your Resume]
 
*FOR IMMEDIATE CONSIDERATION*
>Please include below info in your WORD format resume.

Current and expected salary.
Recent photo
Reason for leaving current company

**We regret to inform that only shortlisted candidates would be notified.**

Skills
SITA
20Jan
Customer Success Manager
SITA   via Glassdoor

ABOUT US

SITAONAIR (www.sitaonair.aero) is a 100>-owned subsidiary of the SITA Group (www.sita.aero) and manages the Aircraft business of the Group.

In SITAONAIR, we believe that embracing a digital shift will reinvent the operation of aircraft, flight and on-board experience. Our mission is to deliver our customers the promise of the connected aircraft, and power innovation with recognized expertise and future-proof solutions.

Our business is developing on three portfolio pillars:

Cockpit, Pilots,    Read more

Flight and ATC operations

Aircraft Data Management and Intelligence; and

Cabin & Passenger connectivity services

Join us as we pursue what we see as a large market opportunity in front of us, making the aircraft, the flight and the passenger experience safer, more efficient and enjoyable.

EVERYTHING YOU NEED TO KNOW

Your mission, as part of SITAONAIR’s Customer Success team, is to drive the business performance of our products and services, through ownership of customer satisfaction across products and contract lifecycle, to enhance revenue and deliver long-term value for both SITAONAIR and your Customers, resulting in customer retention and expansion.

Your aim is to increase customer satisfaction, usage of our solutions, upsells and cross-sells, positive word-of-mouth, and successful outcomes for Customers.

Working closely with all departments in SITAONAIR, you will provide the best customer experience possible, through management of customer relationships, fundamental knowledge of the product portfolio and customer needs, reporting and expert guidance on solution usage, tracking key performance indicators, identifying opportunities and challenges from the way Customers engage with our solutions, and driving the organization to help resolve the challenges.

A DAY IN YOUR LIFE

You manage, measure and improve Customer Satisfaction, in coordination / collaboration with all relevant stakeholders, by tracking and facilitating the resolution of issues. You prevent and manage crises through triage of emergencies, timely and structured internal and external communications and escalations. You organize regular executive management meetings to review the overall account relationship and strategy. You do all this while always maintaining close relationship with every department, to generate commitment toward the delivery of SITAONAIR’s quality standards.

You always know and maintain absolute clarity on Customer Contract status and actions. You are able to socialize your 360° expertise internally within the account team. You ensure that Customer issues and requests are progressed in a timely manner, that SITAONAIR’s contractual deliverables are constantly met, and that the Customer delivers their own obligations toward SITAONAIR. You also present product roadmaps, document and validate change requests, and keep track of all customer contractual documents.

You constantly measure and strive to improve the Business Performance of SITAONAIR products and services. By tracking and reporting KPIs, you manage revenue and profitability in a durable manner. You also analyze usage, provide reports and assist your Customers in optimizing their own costs and revenues. You validate and track invoices, commissions statements and Customer ROI, and look out for new or alternate means to increase passenger and airline usage.

Finally, you identify and feedback opportunities for Footprint Growth: together with Sales, you target appropriate sponsors and position SITAONAIR’s value proposition. You scope product enhancements and new features, you provide full support to acquiring new business or renewing existing business, you can understand and prevent customer churn. You excel at developing a network of customer contacts at both working level and management level, through regular involvement and visits.

IS THIS YOU?

•You have at least 5 years’ experience in Customer Success, Account Management, Program Management or related field

•You are passionate about the Air Transport industry and / or the Telecommunications industry

•You have great business acumen and a strong sense of customer focus

•You think strategically and execute tactically: you can explain goals and influence with impact to achieve them

•You are analytic and pragmatic, with a strong emphasis on quality, and you like telling stories with data

•You are comfortable in front of the C-suite, talking about data-driven approaches and digital transformation

•You are proficient in Business English, with impeccable writing and presentation skills (MS Office required)

•You have a Master's degree or equivalent

•You are willing to travel internationally up to 30-40> of your time.

IT’S DEFINITELY YOU IF…

•You have a highly-developed cultural sensitivity, and proven experience working in multi-country organizations and multi-disciplinary virtual teams

•You have in-depth understanding of commercial aviation, airline business and operational constraints

•You have good operational knowledge in IT and Telecommunications

•You have previous experience in Project Management, Sales or Customer Service

•You can speak additional languages

•You are conversant in data analytics tools such as Power BI

•You like keeping up-to-date about technology developments

•You are trained and certified in Project Management or ITIL.

INTERESTED?

Submit your resume now through the online application tool, along with a couple of paragraphs on why you think you are the best fit for this role.

Skills
Jobster Pte Ltd (EA License No: 06C5060)
20Jan
Server And Storage Presales Engineer
Jobster Pte Ltd (EA License No: 06C5060)   via JobsCentral

Major Responsibilities
>• Provide expert technical pre-sales support for opportunities involving servers, storage and backup solution.
>• Early engagement with customer in selling servers, storage and backup solution.
>• Understand and gather customer requirements and offer complete & cost effective solution.
>• Prepare solution writeup, bill of material and engage Service Delivery team for professional effort
>• Ensure the completeness of technical terms and conditions
>• Conduct/Lead in technical presentation and clarification
>• Identify project risk (technical & execution) and provide mitigation    Read more

measures
>• Integrate servers, storage and backup centric solution with support from other competency presales solutions consultant.
>• Upon contract award; conduct transition/ handover and briefing to project implementation team on the overall solution and design.
>• Keep abreast of product technology and certifications.
>• Keep updated of the latest technology and develop technical capability slides.
>• Attain selected product/technology certifications to maintain our premium partnership status with product principals
>• Conduct in-house technology sharing to fellow peers.

Required Skills & Experience
• At least 5-yrs Systems and Storage experience in HPE, IBM, Dell EMC, Hitachi Vantara, NetApp, Cisco UCS
>• Hand-on experience with various OS (Microsoft Windows, AIX, Solaris, Redhat) and virtualised platforms (VMware ESXi, Microsoft Hyper-V, KVM, AIX LPAR, Solaris LDOM and Container)
>• Good knowledge of backup and archival solution such as Veritas, EMC Networker, EMC Data Domain, Veeam, Acronis, etc.
>• Good knowledge in virtualization and cloud (IaaS) technology
>• Customer service oriented, good team player, technically inclined
>• Must be effective in working both independently and in a team setting.

Skills
Realtek Singapore Private Limited
20Jan
Software Engineer - Iot Development & Promotion
Realtek Singapore Private Limited   via JobsCentral

Job Description

Embedded system software development
IoT related protocol, software and innovative project development
Peripheral device driver, Bluetooth and Wi-Fi related software development
Publicity and promotion for Realtek IoT solution on social media, public workshop etc.
Customer issues support

Job Requirement

Bachelor’s degree or above in Computer Engineering, Electronics or Networking engineering, or related majors
Familiar with C/C++ or other languages
Familiar with embedded system and experience in driver-related, peripheral or Wi-Fi related development is an advantage
Able    Read more

to follow up the latest software and electronics technology trend
Good communication and team working skills
Singaporeans are welcome to apply

Skills
Singapore Management University
20Jan
Is Analyst (Sap Fi Techno-Functional), Integrated Information Technology Svcs
Singapore Management University   via JobsCentral

Provide SAP FI Techno-Functional support
Analyze, design, develop and maintain enterprise information systems to computerize the business processes, and help to streamline the business processes of the user departments.
Play a key role for in-house system development, enhancements and maintenance.
Coordinate and conduct user acceptance tests and training.
Provide system documentation according to the Project Development Methodology.
Provide technical assistance and day-to-day operational support for existing systems.
Conduct post implementation reviews to gather user    Read more

feedback and schedule for enhancements and modifications.
Evaluate software package/productivity tools and make recommendations to supervisor.
Participate in Information Systems Planning.
Form good user relations by cultivating trust and building good rapport with users.
Learn new development techniques using low-code development platform.
Learn new secured programming techniques. 

Qualifications

Degree/Diploma in Computer Science or IT.
Proficient in SAP ABAP development.
SAP UI5 development skill/ Strong SAP Finance domain knowledge will be an added advantage.
At least 3 years hands-on experience as a SAP FI techno-functional consultant.
Good knowledge of software development life cycles and object-oriented development methodology.
Excellent communication, interpersonal and project management skills.
Strong analytical and problem solving skills.

Other Informations
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
#LI-JN1

Skills