Temasek SkillsFuture Academy
This course aims to provide learners with a good understanding of service types, service quality and quality standards. It also includes total quality management, six sigma, balanced...
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
We look at outsourcing decisions in a supply chain and consider the associated benefits and risks. We focus on the role and importance of IT to the success...
TRAINING VISION INSTITUTE PTE. LTD.
Seek to provide the learner with knowledge and application skills in benchmarking and measuring service standards.
1. Determine benchmark requirement.
2. Plan and initiate organisation customer service benchmarking process.
Area: Productivity & Innovation
SERVICE QUALITY CENTRE PTE. LTD.
1. Determine benchmark requirements
2. Plan and Initiate Organisation Customer Service Benchmarking Process
3. Manage Improvements from Benchmarking Implementation
Chapter 1. Determine benchmark requirements
Chapter 2. Plan and Initiate Organisation Customer Service...
Area: Service Excellence
B2G CONSULTING PTE. LTD.
This 2-day interactive training course provides intensive and extensive knowledge of performance measurement and benchmarking in supply chain management. Invaluable insights, experiences, case studies and practical implementation suggestions...
SHRI ACADEMY PTE. LTD.
It provides learners with knowledge & skills for human resource Analysis capability. Through a project/assignment, learners will develop & acquire the necessary skills & expertise to carry out...
SINGAPORE INSTITUTE OF TECHNOLOGY
Nowadays, the growing awareness of building sustainability, human comfort and health has givenrise to an increased demand for a higher level of lighting design strategies and actions in...
The course aims to equip students with the knowledge of various building systems and develop competency in sustainable design concepts, energy audit and management, application of energy efficiency...
SINGAPORE NATIONAL EMPLOYERS FEDERATION
On completion of this unit, the learner will be able to
• Identify responsibilities under WSH Act
• Establish and maintain WSH framework
• Establish and evaluate WSH system, policies,
Area: Workplace Safety and Health