Ngee Ann Polytechnic
Learning to observe behaviour of a child or groups of children, and reflect on the contributing factors and develop positive guidance strategies. Designing and evaluation of developmentally appropriate...
Area: Education and Training
Ngee Ann Polytechnic CET Academy
(CU Code: CS-CSV-215E-1)
SkillsConnect Course Reference Number: CRS-Q-0034463-CS
This course focuses on the changing physical, social-emotional and cognitive needs of students aged 7-14 years old. Specially curated for beginning...
•Learning to observe behaviour of a child or groups of children, and reflect on the contributing factors and develop positive guidance strategies. Designing and evaluation of developmentally appropriate...
Short Course/ 4 weeks
This course is to train learners to assist in the provision of a safe, challenging, positive and developmentally appropriate physical environment for the learning and...
ASCENDO CONSULTING PTE. LTD.
On completion of this unit, the participants will have knowledge and application skills in the workplace. This includes:
1. Observe Good Personal Grooming, Proper Hygiene Standards and Display of...
Area: Environmental Cleaning
PALAIS RENAISSANCE PTE. LTD.
Master the art of reading customers from their body language and non-verbal expressions. Know exactly how customers are feeling and what they are thinking even if they don't...
Area: Advertising, Sales & Marketing
SERVICE QUALITY CENTRE PTE. LTD.
1. explain the importance of go-the-extra-mile service (GEMS)
2. present himself/herself professionally
3. apply the 5A* GEMS approach to attend to customers
4. use the 5A* GEMS approach in service challenges
5. stay positive as...
Area: Service Excellence
Singapore Institute Of Retail Studies (SIRS)
Proper and effective communication will result in good collaboration effort. By having collaboration spirit, participants will then be able to create value for stakeholders, partners and customers.
Area: Wholesale and Retail Trade
Social Service Institute (SSI)
Upon completion of the course, participants will have evidence-based competencies in:
1) Analyse data collected to evaluate the effectiveness of behavioural interventions by support staff.
Area: Community and Social Services
GIL CONSULTANCY PTE. LTD.
In this 1-day fun filled technique enriching course you will learn the essential telephone skills to develop positive communication skills when using the phone.
Equip yourself with the techniques...
the impact of one’s professional image and persona on the organisation PS2 Project
a professional image and persona in accordance with organisational guidelines PS3 Communicate
professionally with customers in...
TRAINING VISION INSTITUTE PTE. LTD.
The learner will be able to assess diversity issues, aligh team towards common goals and objectives, establish a positive work culture, moderate diverse perspectives and opinions and establish...
Area: Productivity & Innovation