Temasek SkillsFuture Academy
This subject focuses on the implementation of pre-sales and go-to-market strategies of technology products and services. It covers the different activities in business engagement which includes analysing market...
Singapore Institute Of Retail Studies (SIRS)
This programme aims to develop digital commerce operation staff with core competency in the areas of online operations, visual and content management, as well as customer engagement. The...
Area: Wholesale and Retail Trade
1.Introduction to eCommerce
3.Select an eCommerce Platform
7.Managing eCommerce Business...
IMPACT MANAGEMENT SEMINARS PTE LTD
To equip participants with the skills and knowledge to build rapport with customers to gain trust and confidence, perform post-sales follow up to create selling and service...
Area: Service Excellence
SERVICE QUALITY CENTRE PTE. LTD.
Understand and determine customers' needs and appropriately tailor and deliver experiences that meet and/or exceed expectations
Communicate effectively with customers to establish confidence and enhance rapport.
Successfully utilise customer...
NTUC LEARNINGHUB PTE. LTD.
Develop knowledge of organisation’s product or service offerings and customer profile Establish customer rapport to build customer confidence in accordance with the organisation’s guidelines ...
LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
1.Enhance knowledge of products and services
2. Enhance knowledge of customer profile
3. Establish customer rapport Build Relationship ...
The Retail Certified Service Professional (RCSP) programme is a professional training programme in service mindset skills specially customized for the retail industry. This programme offers you the opportunity...
DSI ACADEMY PTE. LTD.
On completion of this unit, the learner will be equipped with the knowledge and application skills to build customer confidence in the organization and to develop customer relationships...